I am trying to access my account it says it is deactivated

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Similar Messages

TS2972 My old computer crashed and I am trying to access my account on a different computer in my house. I have credit on an old Itune card that was redeem to the old computer of $14.00 and need to know how to get it

I am trying to access my account that was on an old computer of mine, but crashed. I have a balance on the old account, from an Itune card that I no longer have.
How do I access from this new computer

On itunes open the store tab and click manage accout, once your in there should be a settings tab called devices, remove the old computer and then try to authorize yours under the store tab in itunes.

I have an exising account with itunes and am trying to access my account,i am getting an error message 5002,what do i do?

I have an existing account with itunes and am trying to access my account but i am getting error messege 5002.How do i solve this issue had no problems yeterday opening my account,please help.

The iPhoto library is also installed on the cloud drive and I am trying to import the pictures via a wireless networked MacBook Pro me865b/a running the latest version of osx.
There's your problem. Simply, as you are discovering, iPhoto cannot have the Library on a network and the Library must be on a drive formatted Mac OS Extended (Journaled).
So, on your local HD or on an external HD attached directly to your Mac by USB, Firewrire, Thunderbolt, and
formatted Mac OS Extended (Journaled).

TS1368 I can't connect to the iTunes store with my Apple TV. I can see what movies are on offer but when trying to access my account i am advised "Can't connect to server" (times out).

I can't connect to the iTunes store with my Apple TV. I can see what movies are on offer but when trying to access my account i am advised "Can't connect to server" (times out).

I have the same problem with my 3rd gen Apple TV. I can preview iTunes movies, stream from my Mac, Airplay from my other devices but I cannot rent a movie on iTunes. Every time I try I get "Can't connect to ITunes" and "Unable to sign in". Had technical support review the problem over the phone and they agreed to send me a new one. Same problem. Interestingly enough my 2nd gen Apple TV works just fine.

Somebody tried to access my account on iPad

Google alerted me that somebody from Columbia tried to access my account. I followed instructions on tighter security. Same day I received email that was also sent to all my contacts on iPhone. And then last night while playing Phase Friends somebody started a game that I don't invite. I have setting set for no random players. This is scary. Is somebody hacking my ipad?

Did you change the password in your gmail account I assume and now that's iPad will not accept it in the mail app? If that is what you did - try this. I'm not sure if this will work the same in way in gmail as it does in other accounts.
Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.
Make sure that your username and password are correct in the account settings as well. Settings>Mail, contacts and calendars>gmail>Account>tap the blue arrow next to your email address and check the settings in the next window.

The last 3 or 4 times I have tried to access my account, it has told me it has been deactivated and I have to reset each time, or give credit card info again. Why is this happening and how do I stop it?

The last 3 or 4 times I have tried to access my account, it has told me it has been deactivated and I have to reset each time, or give credit card info again. Why is this happening and how do I stop it?

You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552

HT5622 I keep on getting emails asking me to reset my password when I haven't requested a password change. Is somebody trying to access my account as i've had 4 emails now in last 3 days?

I keep on getting emails asking me to reset my password when I haven't requested a password change. I somebody trying to access my account as i've received this msg like 4 times in last few days now?
Thanks

If you use Mail.app, hover your cursor over any of the links in the emails you're receiving to see if they lead directly to an Apple-owned subdomain, like so...
If the links in the email(s) you received are exactly like this, then it's possible there's an issue with your account that you should probably follow up on. If they don't look like exactly like this, then these are phishes, and you can post screenshots of those links here so that someone from Apple can follow up on them. (Best not to click on these!)

Has anyone gotten a message when trying to access their itunes that says this version of Itunes has not been correctly localized for this language. Please run the English version.

Has anyone gotten a message when trying to access their itunes that says this version of Itunes has not been correctly localized for this language. Please run the English version

Hello didomeda
Check out the troubleshooting steps in the first article. If it is not resolved, then try and remove iTunes and its related software in the right order and then reinstall.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT5527 Account status: An error was returned from server. Please try again later - I have been trying to access my account for more than a week... always the same answer any advice appreciated.

I have been trying to access my iCloud account for more than a week...looking to drop it to the 5GB from current 7GB. I always get the same answer any advice appreciated. System Preferences clcik on clous = Account status: An error was returned from server. Please try again later
I have tries later many many times.
Thanks,
Sophie

I don't know why you can't access it, but if you were a MobileMe subscriber with the free extra storage this has now been removed and your account will have reverted to 5GB.

When trying to access one website, Firefox says " This domain is not configured for this service. Please add it to your account."

I am trying to access a fabric website I have used before and when I try to type in the domain name, a message appears saying "This domain is not configured for this service. Please add it to your account". How do I fix this?

That message sounds like an address might have changed on the server...
Are you trying to access the site directly using a bookmarks, or by typing into the address bar, or by following a link in a search engine? Sometimes links change making bookmarks and search engine entries obsolete, or Firefox's autofill feature suggests an address that no longer works, so if one approach doesn't work, you might try one of the others.

Trying to access hotmail account but it is taking forever to get into hotmail it was working ok at start of week only yesterday and today have a problem with it

rying to access hotmail account but it is taking forever to get into hotmail it was working ok at start of week only yesterday and today have a problem with it

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Trying To Access My Account Settings?

I have two accounts - when I try to access my account settings - Tools - Account Settings - Window for account
settings: But, when I click on any of the choices (including my name) I get the following: "Account Wizard -
An Account with this name already exists. Please enter a different account name." When I switch profiles and go into my wifes account I am able to access her account settings with no problem.
The rest of my Thunderbird account is working normally.
Any help greatly appreciated.

I'm having what appears to be the same problem. All Google Mail accounts can be edited without problems, one that is Office365 shows a problem.
From the Thunderbird main window, right click on the afflicted email account in the account tree and select 'Settings' the Account Settings dialog is displayed. From here if OK is clicked, with or without any changes, or if any of the other dialog panes are selected ( Server Settings, Copies & Folders etc.) then Thunderbird dislpays an error box 'Account Wizard' with the message 'An account with this name already exists. Please enter a different account name.'
As far as I can recall previously everything worked fine with this email account, and mostly still does - I can still receive and send emails with it - only the settings page is now broken apparently since the recent update.
This is happening on Ubuntu 12.04LTS and Thunderbird 31.0.

HT4314 i have 2 game center account with 1 apple id but it will only access one account. it says the other id is used but i cant change . help.

I have a game center account that has 2 accounts in the same apple id. the problem is i can only access one account. when i try to type in for the second account it says already taken. How do i change to the 2nd account with the same apple id? Please help.

that's the issue, you bought the OS online so Donald is right, it is being mailed to you. post the URL where you bought it.
the 'app store' is an application running on OSX itself where you can DL software.
so, you have to wait for mountain lion to arrive.
if you want to get a clean OS on your machine now, do this
reboot holding down command/option/R (hoping your machine supports this)
open disk utility, erase your HD so you have a single mac journaled partition
choose install OSX on this HD
let it run. from what you said, you will be back on lion.

I tried to access my account to sync and it says it does not exists!

Well, actually, the title already said everything. I have tons of important bookmarks in my account and I can't access it, it says "Unknown account.". I know my password and the recovery key, also. I ever was able to do it, but, now, I can't! Also, if possible, after recovering it, I want to change the e-mail address... PLEASE, SAVE ME!
''(personal information removed by moderator. please see [[Forum rules and guidelines]] -m)''

I think I got it: I just installed an old version of Firefox and sync it like the old times. Now I'm gonna sync it in the new way. I hope this helps someone else with the same problem. Thank you, the-edmeister, for trying to help.

Thunderbird times out when trying to access my account, but no trouble with firefox.

connection to server j.maude@ntlworld timed out.
firefox access sees these accounts with no problems. WHY!!

I could wax lyrical for ages on possible whys!. Lets just say that the only similarities between the two processes is your see your mail in both.
However Assuming you have just updated Thunderbird there is about a 99% chance the issue will be the firewall in your anti virus program or some other component of it. They react very badly to version number changes and manual intervention is often required to allow a program that has worked for years.
The second most common cause of mail woes is the mail scanner drops the ball and mail just does not get through the anti virus. Turning off mail scanning is the easiest way to check that one.
Coming a distant Third is your mail provider has changed the settings to connect to their mail servers ( this usually is accompanied with an error, often complaining incorrectly about the user name and password)

I am trying to access my account it says it is deactivated

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