I am trying to activate new itunes card. I am getting error message: The code you have entered has not been properly activated. Does this mean the store did something wrong or me?

I am trying to activate new itunes card. I am getting error message: The code you have entered has not been properly activated. Does this mean the store did something wrong or me?

Yes, the store didn't properly activate the card. If the store is nearly then you could try going back and asking them to do so, if it isn't (or if they can't/won't help) then try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

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