I am trying to add an itunes card to my ipod and it keeps asking me to sign in, which i already did, but when i put my password in it keeps popping up saying that i need to sign in... ughhh please someone help
I am trying to add an itunes card to my ipod and it keeps asking me to sign in. i sign in and it keeps popping up the same thing for me to sign in. i need help please.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign out and sign back in
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
Similar Messages
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i'm trying to activate an itunes card on my ipod and although i'm putting my password in, it's still asking me to answer my security questions. I forget them, any suggestions?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
The notice said "do you want to download it later. This can be done in the music or itunes app" something like that
can you find the song in the music app with the cloud sign beside it, if so, click on the cloud symbol to download it.
if you cannot find the song in your music app,
Goto settings>Music and enable "show all music" and see if the song appears in your music app with a cloud symbol beside it. -
I just received the iPhone 5s, but cannot connect to my iTunes because it is out of date. However, everytime I try to install the new version of iTunes, I get a message that the signature is invalid. Help! What do I do to fix the "signature"?
Hello there, karimaz1011.
You may want to go directly to Apple's iTunes Download page and download and install the latest version manually:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
There is Red Icon at the top bar and it says I have a virus and things keep popping up saying I have a virus and need to do a scan and pay for some sort of software to complete the scan, someone told me that this is a virus in. How do I get rid of it?
This could well be the notorious Mac Defender - which is an annoying program that tricks you into thinking that your Mac is infected with a virus, when the only infection is Mac Defender itself.
When surfing the web never EVER click on a link that says "Free anti-virus scan" or "Scan now" - they are nearly always scams which will end up infecting your computer. Although Macs are resistant to viruses, they're not resistant to user stupidity.
If you Google "Mac defender" then you'll find plenty of sites with instructions on how to remove this minor nuisance. Take this as a warning that you need to be more careful in your surfing habits.
Bob -
Recently I installed iTunes on my computer so that I could put music on my new iPad and it was fine, the next day when I went to put some more on it it asked me to download the newest version of iTunes and I did but since then I have been having trouble getting access to iTunes. I have uninstalled and reinstalled the latest itunes version and it still says that I need to reinstall it. Can someone please help me
Hi l.johnson66,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden -
Hi. Im trying to access my itunes account through my phone and its telling me to answer security questions to verify my account. I cannot remember my passwords for the 2 questions. Is there a place online that i can reset those?
Hello AndiHouse,
Thank you for using Apple Support Communities!
According to this article, Rescue email address and how to reset Apple ID security questions http://support.apple.com/kb/HT5312:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Click the link above, and contact the iTunes Store support team directly for assistance with resetting your security questions.
All the very best,
Sterling -
I was trying to add an itunes library to my computer, and now my itunes library can not be found. An ipod can be synced with only one iTunes library at a time. How can I find my Itunes library, complete with playlists ?
I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3 -
My laptop and kobo ereader have both been authorized with ADE yet I can't open ebooks in my ereader. A message pops up saying that my ereader is not authorized. What can I do?
My laptop and kobo ereader have both been authorized with ADE yet I can't open ebooks in my ereader. A message pops up saying that my ereader is not authorized. What can I do?
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i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.
You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps. -
Trying to watch a video on quick time player and i keep getting this message You may need to install additional software to open this type of file. what do i need to install and how
I believe there is a technique which uses some similar suggestion to unwittingly tempt the user into installing malware, in order to be able to watch some (usually sexually explicit) video, so be aware of this ruse.
The only things I would download would be Perian that extends Quicktime, available here,
http://www.perian.org/
and if that did not do it, then try VLC to use instead of Quicktime. -
i tried installing ios 6 on my new ipad but when i try to change it to ios 6 it says that the firmware file is not compatile. Is there any way to fix this problem?
Sorry to be the bearer of bad news.
Only developers have legal access to iOS 6 right now, if you really, really wanted it you could sign on as a developer for $99.
http://developer.apple.com -
I was trying to update my iTunes to 11.1.3 and I keep getting an error message
I was trying to update my iTunes to 11.1.3 and I keep getting the error message "iTunes has an invalid signature. The download has been removed or stopped". Thanks
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
HT204053 I updated to I0S6 but when I go to update my apps I get error message that I need IOS5
I updated to I0S6 but when I go to update my apps I get error message that I need IOS5! Why am I getting that message after already updating to IOS6?
The Apps are probably a bit behind and have not been updated to work with iOS6 yet.
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I have rented a moovie, but when I want to watch it on my Ipad, it says that I have already rented it and that I have to go to downloads to manage my downloads. I do not have such a file.
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