I am trying to burn some pictures I took onto a dvd, and this is the message I get "The burn to the SuperDrive drive failed. The disc drive didn't respond properly and can't recover or retry."  I"ve burned pictures before with no problem (b4 Lion)

I used to be able to, and after downloading Lion yesterday, I no longer can.
Help please.
Thanks.
Ellen

Hey MGRUBE,
Thanks for the question. I understand you are experiencing issues with burning a disc. The following resource may help to resolve your issue:
Disc Burning Quick Assist
http://support.apple.com/kb/ht1152
Thanks,
Matt M.

Similar Messages

  • What does this mean: The attempt to burn a disc failed. The disc drive didn't respond properly and can't recover or retry.??

    Is this an iTunes or disc issue?  I have burned music to these disc before.
    Error message: "The attempt to burn a disc failed. The disc drive didn't respond properly and can't recover or retry."
    Using........
    iTunes 10.7
    Memorex Music CD-R 40X 700MB 80min
    MacBook Pro
    Mac OS X 10.7.5
    2.4 GHz Core i5
    4 GB 1333 MHz DDR3

    Not sure. Try this:
    Troubleshooting CD burning errors:
    http://support.apple.com/kb/HT2955

  • ITunes 11.4 The attempt to burn a disc failed. The disc drive didn't respond properly and can't recover or retry.

    27-inch, Late 2009
    Processor 2.66 GHz Core i5
    8 GB memory
    Software OS X 10.9.5
    iTunes 11.4
    Can not burn a playlist in iTunes 11.4 to a CD, upon completion of the burn operation get error message, "The attempt to burn a disc failed. The disc drive didn't respond properly and can't recover or retry."  Receive this message using 2 different external drives that are Apple compatible. 1. is a Pioneer SuperDrive that I had replaced from a previous Mac in a OWC enclosure, 2. the other is a OWC 8X Slim Portable USB 2.0 External. After receiving the error message I can re-insert the disc into the drive and it will mount the disc and it will list all the songs with the correct size, but none of them will play. iTunes then comes up asking me if I want to import the CD, at this time iTunes has a (not responding) status in Finder. Can burn from finder with no problem, only have issue in iTunes.
    Background
    Last year I took the iMac to the local Apple Store 3 times and they determined the optical drive was defective and replaced it, the last time even replacing the cable to it. When I attempt to burn playlist from internal Superdrive it states it can not burn due to media errors. I have tried Memorex, TDK and PNY  media with the same results. I thought purchasing the OWC Slim Portable USB 2.0 External would resolve the issue.  If I put a commercial audio CD into the Internal Superdrive it will not mount and will eject it, if I insert the commercial audio CD into the external drive it will mount and play. Now the extended warranty is expired on the iMac and I don't know what next to try.

    After multiple attempts to both find an answer to this problem or to fix it myself I've given up and switched to a Windows PC. The same media works just fine at maximum write speed with no special tricks needed. I got my iMac specifically to manage my photographs and burn images for friends and family. It has been nothing but a big disappointment to say the least. To read messages saying I need to lower my write speed or buy more expensive CDs is just laughable. Unless I see something major change I'm sticking with my Windows PC.

  • I updated iPhoto and now can not burn a cd on iPhoto.  I am getting error message: The burn to the SuperDrive drive failed. The disc drive didn't respond properly and can't recover or retry.

    I updated iphoto 9.4.3 and now it will not allow me to burn pictures on disc.  I am recieving the follwing message:
    The burn to the SuperDrive drive failed. The disc drive didn’t respond properly and can’t recover or retry.
    I have tried to do a SMC Reset and PRAM reset and it still will not work.  Before the update I was burning pics onto the same dics with no problem.
    Any suggestions on what to do?
    Thanks!

    Hey MGRUBE,
    Thanks for the question. I understand you are experiencing issues with burning a disc. The following resource may help to resolve your issue:
    Disc Burning Quick Assist
    http://support.apple.com/kb/ht1152
    Thanks,
    Matt M.

  • When I try to upgrade to the newer version of Firefox, this is the message I get (I am using OS 10.4.11): The operation cannot be completed because you do not have sufficient privileges for some of the items.

    I have recently dropped Earthink as me dial-up provider. I now am using Virgin Mobile Broadband2GO. I was using Safari. I am now using Yahoo! Mail Plus. It suggested I switch to Firefox. I had an older version of Firefox (2.0.0.6) and started using it. It suggested I needed to upgrade because many of the newer web sites wouldn't work well on this older version. I downloaded the newer version and proceeded with the installation and it would tell me this: '''The operation cannot be completed because you do not have sufficient privileges for some of the items.''' I have re-downloaded and tried it again two more times. I haven't a clue what that means or what to do about it.

    If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
    * http://kb.mozillazine.org/Profile_folder_-_Firefox

  • I'm trying to copy a CD which I downloaded from itunes but I'm getting the error message "The attempt to burn a disc failed. The disc drive didn't respond properly and can't recover or retry." Any ideas?

    I bought an album on itunes , it's in AAC audio format and I'm trying to burn it onto a CD.

    Hey MGRUBE,
    Thanks for the question. I understand you are experiencing issues with burning a disc. The following resource may help to resolve your issue:
    Disc Burning Quick Assist
    http://support.apple.com/kb/ht1152
    Thanks,
    Matt M.

  • I'm trying to get Thunderbird to the message I get a notification from instead of showing me the Inbox messages.

    When I get a Thunderbird notification for a new email, a popup appears in the lower right corner of the screen. When I click on the notification, the Thunderbird window pops up, showing me all of my Inbox messages.
    In an earlier version of Thunderbird, I was able to click on the notification, and which would directly open the new email.
    Is there away to restore this behavior, so I don't have to make two clicks to open a message?

    I have read over and actioned ALL recommendations many times over, and still get the Facetime error..! I have reset Host file, looked for iphone certificates, set time/date to auto, checked for suspect DNS entries, cleared caches etc etc. It's become a very fustrating problem. Worked fine for a long time but then suddenly stopped.
    I wish I could find the solution...

  • I am trying to add a pop server email to an Ipad.I have one user who keeps gettting the message " Cannot get mail" even though we have verified all the settings are correct on a laptop,etc. Help!

    I am all out of options.. Please help!

    I have yet to find an email server that does not work with Mail.app. Your solution will be to configure its ports and send/receive protocol according to the email server's requirements.
    Try the Zimbra support forums. I found this excerpt from a relevant post:
    http://www.zimbra.com/forums/users/46221-mac-mail-app-dont-work-outside-company. html
    in which the following ports were suggested
    ports 25, 465, and/or 487 to send mail.
    port 143/993 to retrieve mail over IMAP

  • Why am I being told that a JPEG file that I made changes to in Photoshop 6 (CS6) can't be saved?  The message I get says that either the file is locked and I don't have permission to execute this or another program is using this file.

    i recently purchased a 21.5 iMac with Yosemite (10.10.1) and was disappointed to discover that my CS6 programs are not functioning correctly.  I am unable to use the "Save As" command  when making changes to a JPEG file in Photoshop.  The message I get says that either another program is using the file or it is locked and I don't have permission to execute that command.  I'm experiencing a similar problem in Bridge when trying to move an unwanted file to the Trash.  Again, I get a message telling me that i don't have permission to do this.  Lastly, I'm unable to open any Camera Raw files.  Any suggestions?  I had no problems with the Mavericks OS on my old iMac and although it's much slower, I'm tempted to go back to using my old iMac.  At this point, I feel as if I've just wasted $2300+ (tax included). 

    Back up all data before proceeding.
    This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
    Step 1
    If you have more than one user, and the one in question is not an administrator, then go to Step 2.
    Triple-click anywhere in the following line on this page to select it:
    sudo find ~ $TMPDIR.. -exec chflags -h nouchg,nouappnd,noschg,nosappnd {} + -exec chown -h $UID {} + -exec chmod +rw {} + -exec chmod -h -N {} + -type d -exec chmod -h +x {} + 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
    Step 2 (optional)
    Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
    Start up in Recovery mode. When the OS X Utilities screen appears, select
              Utilities ▹ Terminal
    from the menu bar. A Terminal window will open. In that window, type this:
    resetp
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window will open. You’re not going to reset a password.
    Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
               ▹ Restart
    from the menu bar.

  • I am trying to update to i-tunes 11.3 but when I download I get a message that itunes didn't install properly, and a reference to error 127. Any ideas?

    I am trying to update to i-tunes 11.3 but when I download I get a message that itunes didn't install properly, and a reference to error 127. Any ideas?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Hi , I am trying to install some updates for purchased apps but i got this message "This update is not available for this apple ID either because it was bought by a different user or the item was refunded or cancelled" and this is not the case

    Hi , I am trying to install some updates for purchased apps but i got this message "This update is not available for this apple ID either because it was bought by a different user or the item was refunded or cancelled" and this is not the case

    Apple appears to be having trouble on their servers. Try again in a few hours.
    (106358)

  • My laptop crashed and i lost my recovery key. All my bookmarks are still showing up on my android samsung galaxy 4. How can I recover my recovery key?

    My laptop crashed and i lost my recovery key. All my bookmarks are still showing up on my android samsung galaxy 4. How can I recover my original recovery key? I tried deleting my account and creating a new one as suggested but now I get a sync error saying the recovery keys don't match. Also is there a way to export my bookmarks from my mobile device?

    If you have lost your recovery key then unfortunately there is nothing to do, it can be regenerated but that will cause all data in sync to be deleted. You could try syncing your phone, then disconnecting it from sync, create a new sync account and connect your phone to send the data to that account, but there is a potential for the data to be lost there as well. sorry.

  • I had photoshop installed fine.  We had to replace our hard drive, but had a full backup and everything else is working except for elements.  This is the message I get -Some of the application components are missing from the Application directory, Please

    I had photoshop installed fine.  We had to replace our hard drive, but had a full backup and everything else is working except for elements.  This is the message I get -Some of the application components are missing from the Application directory, Please reinstall the application.  I have reinstalled, but am getting the same message.

    A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
    You can also try to repair the places database with this extension:
    *https://addons.mozilla.org/firefox/addon/places-maintenance/

  • I'm trying to read some XML data from temperature logger over my network. I'm using LabView version 2009 sp1. I'm using the URL Get Document Vi. It works fine when using Internet sites like google or foxnews etc...

    I'm trying to read some XML data from temperature logger over my network.  I'm using LabView version 2009 sp1.  I'm using the URL Get Document Vi.  It works fine when using Internet sites like google or foxnews etc...
    When I use it with my temperature logger most of the time I get an Error 66...but some times it does work and actually retrieves the document. 
    I can use the same address "http://172.22.21.68/XMLfeed.rb" (Internet Explorer or Google Chrome) in my browser and get a response every time.  When accessing from my browser the server in the temperature logger does take around 6 seconds to respond, but it does respond every time. 
    Is the URL Get Document Vi exceeding a timeout?  If so, where can I set it to wait longer?
    Attachments:
    Error 66.jpg ‏183 KB

    It looks like the TCP Buffered Read has a 2.5 sec timeout, I believe that is where I had trouble as well.  Try creating your own URL Get HTTP Doc vi in which you call URL Get Document in normal mode, with an appropriate number of characters to fetch (enough characters so that you capture all the important data in the XML file).
    Attachments:
    ex1.PNG ‏33 KB

  • My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing.  What can I do about this.

    My ipad mini is not connecting to the wifi network. I have the correct network and password chosen, but the message I get is that "unable to join". I have reset my ipad and it still says the same thing.  What can I do about this?

    Hey Dr kris,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand that you are having issues connecting to Wi-Fi networks with your iPad mini. The following troubleshooting assistant may lead to a resolution:
    Apple - Support - iPhone - Join a network Assistant
    http://www.apple.com/support/iphone/assistant/wifi/
    For more in-depth troubleshooting, refer to the following article (refer to the "Unable to connect to a Wi-Fi network):
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Thanks,
    Matt M.

Maybe you are looking for