I am trying to buy a game and it says purchased failed because my Apple ID is now locked and unable to make purchases how do I fix this?
I Am trying to buy a game and it is saying my Apple ID is locked how do I fix this
If you are getting a message that your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it, or if the message is that it is locked, then contact iTunes Support and see what they say : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this so I can use my new phone? The first step asks for my iCloud info but then asks for my friends after I agree to the terms.
The iPhone is new, has never been used. When asked if I want to set it up as a new phone, restore from an iTunes backup, or my iCloud backup I selected iCloud. It then askes for me to sign in with my Apple ID, I then agree to the terms, then it asks for me to sign into my friends Apple ID. She and I have used each other's computers in the past so I assume this is where her information is coming from. The problem is she no longer had that email or Apple ID and has no way of gaining access to it and therefor I am unable to proceed.
I suppose my question is, how can I remove her information from mine so I can setup my new phone using iCloud. Also, I have already checked my Apple ID online and nowhere on my account is her information listed. -
i am trying to connect my mac and PC through my network. the pc can seen and connect with the mac, but my mac can only see the pc it can't connect. how do i fix this?
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost -
i keep trying to set up a new Apple ID but apparently my card info is not working. how do i fix this? "contact ituunes support to complete this transaction"
If the problem persists, you'll probably have to make another apple id, it wont take off any games or music or apps or anything you've bought it will all stay there, i have two apple id's and i don't have a problem with anything.
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I upgraded my 4s to 7.0.4 and now I can't acicess hotmail through my main mail app. When I open it a pop up says password incorrect even after I put my password in it pops up again. How do I fix this please help
After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
b0n0b0
Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
Mar 15, 2014 9:05 AM (in response to Terence Devlin)
Got it! Thanx. What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed. -
i was downloading bioshock off the app store and was 5.2 gb out of 7gb through when my internet disconnected and now it has "an error has occurred how can i fix this
i have tryd a few different ways that people have fix this kind of problem but nothing has worked for me yetokay i got bioshock to download but when i went to download another game it comes up with this how can i fix this, please help
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Several of my authorized pc laptops and desktops have completely died over the years, and have no way to deauthorize iTunes on them. Now I am unable to synch purchases on my Iphone to new computer with iTunes because I already have 5 computers authorized. What can be done?
Deauthorise all to reset to zero, then authorize again.
Following quote from Apple Support:
If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:
Click iTunes Store on the left side of iTunes.
If you're not signed in to the store, click the Account button, then enter your account name and password.
Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
In the Account Information window, click Deauthorize All.
Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/). -
My iPad 2 shows I have 7 apps that need to be updated and when I go into my App Store it won't pull up anything for my updates how can I fix this????
It seems Apple is having some issues at their end. There have been hundreds of posts on the forum with the same problem.
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I have a really old Itunes account. I no longer have the email and when I go to put in my birthday it is coming up wrong because the birthday on the account does not have a year. How can I fix this? I have about 70 downloaded songs on this log in that I would like to get back.
Thank you in advance.Contact iTunes customer support.
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I have installed the font Broadway on my computer and it works in Microsoft Word but does not appear in the font list in InDesign. How can I fix this problem?
Start by rebooting the computer. If that doesn't work, search for adobefnt*.lst and delete all instances where * becomes a 2-digit number.
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I downloaded new os for my daughter's ipod touch. I remember during setup after that I checked off my husband's email account and now she is receiving his texts. How do I fix this. The "icloud"/ "messages" buttons are both greyed out under settings
Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored.
- Restore to factory settings/new iPod.
- If you are up to file manipulation see:
How to reset forgotten Restrictions...: Apple Support Communities -
My iPad conveys that it is disabled, and that I need to connect to iTunes. When I connect to iTunes I get a message that I need to enter my pass code and open my Ipad, but I don't get the screen to open with a password. How do I fix this?
You will need to restore it. It may not sync, but the iPad's sidebar has to appear you can restore it and it will be as the last time ou synced it to iTunes. For more info:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software -
I made an album in iPhoto and when it plays through the "slideshow", heads are cut off in some of the pictures. How do I fix this?
When running a slideshow from an album it will not run properly if the photos are sorted manually. Sort them by any of the other options, title, date, rating, etc. and it will play correctly.
Send a report of the problem to Apple via http://www.apple.com/feedback/iphoto.html.
If you must sort them manually create the slideshow in the slideshow mode in iPhoto, not from an album.
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I sold an iPhone 4 and the person i sold it to says he can't setup the phone cause it's still registered to me. How do i fix this?
Go into iCloud on your computer and turn off Find My iPhone for the one you sold.
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My QuickTime player us not playing .avi files and says I need a codec I can't play no .avi files on QuickTime. How could I fix this because I want to play these files with QuickTime.
Hmm . . . comes with a Utility MPEG2 Component ML app with no explanation of what it's for?
The utility app is an "assistant PKG installer." It allows Lion and Mountain Lion users to install the older QT MPEG-2 Playback Component installer PKG file which is not allowed to run on its own under Lion or Mountain Lion since these operating systems already have a QT X only MPEG-2 component embedded in the QT embedded structure. Without this utility you would have to either copy the component from an older system to your Lion or Mountain Lion system, use Pacifist for installation, or manually open the PKG contents and transfer the component to the appropriate component folder.
As to your "discussion" regarding the playback of AVI file types, there are really only two strategies here:
1) You can add component support so that QT can play the files natively or
2) You can convert the file contents to compression formats that are natively compatible with the unmodified QT component configuration.
Each user should decide for his or her own self which approach best suits their needs for a particular source file. In most cases, conforming the system's codec component configuration to play the source file directly results in higher video quality since no transcoding takes place but this strategy will not work if a codec which is required is not available for the user's operating system. On the other hand, converter utilities tend to support more built-in codecs and are easier to use since the user does not have to concern him or herself with the nature of the particular source compression formats but at the risk of some potential loss in visual quality. As to what converter to use, once again this is a matter of personal choice. In the case of commercial converters like iSkysoft, the codecs are built in while MPEG Streamclip accesses the host operating system's QT codec component configuration. I personally prefer the free HandBrake app for AVI, MKV, TS, MTS, and M2TS conversions since it has an exceptionally full-featured X.264 GUI with some user options that 97% of users are likely to never use.
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