I am trying to buy the Adobe phothop elements 12 and I receive error message saying A/c was registerd for a different country. Please sign out and sign in using an existing a/c for this country. I do not understand this message. I am registered with th

Has anybody else had this problem with trying to buy Adobe photshop.

Hi Ozziegirl,
Please check the Doc : How do I complete a purchase when I get an incorrect "country" error?
Regards,
Rave

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I AM TRYING TO INSTAL THE ADOBE PHOTOSHOP ELEMENT 10, BUT IT COMES A NOTE SAYING TO GET THE ADOBE SUPPORT ADVISOR, I TRIED THEY SAY IT HAS BEEN DISCONTINUED, I BOUGHT THE LICENSE AND A NEW APPLE COMPUTER AND NEED TO INSTAL IT,

I AM TRYING TO INSTAL THE ADOBE PHOTOSHOP ELEMENT 10, IN A NEW APPLE COMPUTER, BUT IT COMES A NOTE SAYING THAT THE INSTALATION WAS NOT ABLE TO INITIALIZE, AND THAT I SHOULD DOWNLOAD THE ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. I DID IT BUT IT SAYS THAT IS HAS BEEN DISCONTINUED,

start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html

I am trying to download the Adobe photoshop elements 12, I already purchased it, HAD it on my desktop , now it is gone and I am having difficulty downloading it again

I already have Adobe photoshop elements 12, it WAS on my desktop, and for some reason it is gone, now I'm trying to re-download it, and I cannot figure out how.

PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

Second month i trying to buy the adobe illustrator unsuccessfully.

The payment went from my bank account ( 1 nok, i living in Norway, for verification payment) and then no activity. At my adobe account i can see nothing about ordered items, tried to take a contact with support but no answer. What i have to do? I want buy illustrator, but look like adobe ignoring me! Help!

[discussion moved to Illustrator forum]

I had the Norton ID safe on a toolbar. I got a message saying that toolbar was unsafe. I clicked on yes to remove it. Now I want a new toolbar for it and I cannot find how to do that Please help?

I had a message come up that my Norton Identity Safe toolbar was corrupting my computer. There were more things than just that in the message. I told them to remove it by my clicking yes. I since have tried to download a new safer toolbar from Norton. I cannot get the toolbar back no matter what I do. I have tried everything. Going on Norton website has not helped. I do what they tell me to and I get nowhere. Please help because there was a lot of information on that and it helped with passwords to different websites that I visited.

I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

Hi I'm trying to buy the £26 a month adobe subscription but when I enter my serial number it says I'm not eligible for this offer. I purchased CS4 so thought that would qualify for eligibility?

Hi I'm trying to buy the £26 a month adobe subscription but when I enter my serial number it says I'm not eligible for this offer. I purchased CS4 so thought that would qualify for eligibility.
Does anyone have an idea why the product I purchased (CS4) is not eligible?

Hi Louise,
Is your CS4 serial number registered to same adobe id with which you are trying to place the order?
This offer is not available to Education, OEM, or volume licensing customers.
You can send your CS4 license key to me in a private message if you want me to check its configuration.
Here are the Terms and Conditions-
Terms and Conditions | Adobe
Thanks!
Gurpreet

Hi, It's my last day test on adobe elements 12. I want to buy it now but It's looks only posible to buy the Adobe elements 13 version. If I buy this 13 version, I'm going to loose all the projects I did before with the elements 12 test evaluation? Thanks!

Hi, It's my last day test on adobe elements 12. I want to buy it now but It looks only posible to buy the Adobe elements 13 version. If I buy this 13 version, I'm going to loose all the projects I did before with the elements 12 test evaluation? Thanks!

licancabur123
Are you currently working on a tryout of Premiere Elements 12 downloaded from Adobe?
If so, you do not have to buy from Adobe. You can purchase the version from an authorized reseller of
the product.
At that point, you can leave the 12 tryout installed and just install your purchased serial number from
the authorized reseller or uninstall the tryout and just install the purchased product with its serial number.
When you open a tryout 12 project file (with Adobe watermark) in a purchased Premiere Elements 12, the
Adobe watermark should disappear
a. if you use Timeline/Delete Rendered Files
or
b. do nothing...so of us have found that just opening the tryout file in a purchased product removes the Adobe
watermark automatically.
As for
If I buy this 13 version, I'm going to loose all the projects I did before with the elements 12 test evaluation?
Are you talking about the Adobe watermark? You will not lose the projects, but whether or not the Adobe watermark
is removed in a purchased version which is not the version in which it was created is of concern.
I will see what exploration and experimentation on that I can do.
ATR

Adobe Reader Updater has been 'downloading' for over a week now...it is preventing me from signing out and closing my mini Mac, can't close down. The window will not close ever, just keeps spinning around...help!

How can I stop the 'Adobe Reader Update' from constantly trying to download? It's been over a week now, preventing me from signing out of my computer and other issues too. Can you help please? thanks!

Hi! The version is OS X 10 8 5...not sure what that means lol but it makes a difference obviously!
I did what you said now and it has worked, thanks so very much for getting back to me. I really appreciate your help!!
Can I ask you questions in the future or do I just do that through the forum?\
Thanks again, Jennie
From: Anubha Goel <[email protected]>
To: rubyrose1950 <[email protected]>
Sent: Sunday, April 26, 2015 10:42 PM
Subject: You have been mentioned by Anubha Goel in Re: Adobe Reader Updater has been 'downloading' for over a week now...it is preventing me from signing out and closing my mini Mac, can't close down. The window will not close ever, just keeps spinning around...help! in Adobe Community
|
You have been mentioned
by Anubha Goel in Re: Adobe Reader Updater has been 'downloading' for over a week now...it is preventing me from signing out and closing my mini Mac, can't close down. The window will not close ever, just keeps spinning around...help! in Adobe Community - View Anubha Goel's reference to you Hey rubyrose1950, Could you please let me know what version of OS are you working on.You might try uninstalling Reader and install it again from the below mentioned link:Adobe Acrobat Reader DC Install for all versions Let me know how it goes. Regards,Anubha
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I'm trying to purchase printable ITunes cards -- which I've done in the past...no problem. Now a message reads: this Apple ID does not support this purchase....or something to that effect. What do I do?

I'm trying to purchase printable ITunes cards -- which I've done in the past...no problem. Now a message reads: this Apple ID does not support this purchase....or something to that effect. What do I do?

First of all, I think you are confused by something.
You don't print cards. You print Certificates. So which item are we dealing with here first of all?
Also, you can't buy gifts with just Store Credit, so do you have a linked CC?

I'm trying to download the adobe creative cloud app so I can get Photoshop CC but it keeps failing and I get this pop up with Error Code 205

I'm trying to download the adobe creative cloud app so I can get Photoshop CC but it keeps failing and I get this pop up with Error Code 205. What does that mean?

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Trying to purchase trial period in different email address - error message "Error in Your Order The account was registered for a different country. Please sign out and sign in using an existing account for this country. Ok"

Trying to purchase trial period in different email address - error message "Error in Your Order The account was registered for a different country. Please sign out and sign in using an existing account for this country. Ok"@

Hi boags2014,
Please refer this link and know the work-arounds for the same:
How do I complete a purchase when I get an incorrect "country" error?
Regards,
Anubha

I am trying to download the Adobe Camera Raw 7.1 upgrade for CS6. The files will not unzip.

I am trying to download the Adobe Camera Raw 7.1 upgrade. The zipped files download, but when I try to extract the zipped files, I get an error message saying that there is already a file with the same name as the folder name I specified, and that I should specify a different name. The four zipped components are META-INF [Folder], payloads [Folder], AdobePatchInstaller [Application file\, and payloads [File]. Evidently, there is a conflict between the payloads folder and the payloads file, but I cannot be sure. All filenames came from the download.

Are you using CS6 applications ? Camera Raw 7.1 is only compatible with CS6 applications. Try this as mentioned on http://www.adobe.com/support/downloads/detail.jsp?ftpID=5391
For Photoshop CS6 and Creative Suite 6 customers, we recommend that you install Camera Raw 7.1 by selecting Updates from the Help menu and follow the on-screen dialogs to download and install the latest available Camera Raw update. You can also click the link below to download an installer that replaces the existing Camera Raw plug-in with Camera Raw 7.1 for all CS6 applications.
Thanks
Nikhil

Hi, i'm trying to download the Lightroom 6 stand alone version and get the following message right after a click the checkout box: "The account was registered for a different country. Please sign out and sign in using an existing account for this country.

Hi, i'm trying to download the Lightroom 6 stand alone version and get the following message right after a click the checkout box: "The account was registered for a different country. Please sign out and sign in using an existing account for this country." I'm in Namibia and tried to change my country from Africa to USA but still the same problem. TIA

Hi Annen,
Please refer the following forum thread.
Trying to purchase trial period in different email address - error message "Error in Your Order The account was registered for a different country. Please sign out and sign in using an existing account for this country. Ok"
Regards,
Sumit Singh

I can't download the Adobe Premiere Elements 13. Akamai Download pop up only the download window but downloading do not start. Alternate download Method will start but downloading will stopped always after 655 Megabytes. I have tried with different browse

I can't download the Adobe Premiere Elements 13. Akamai Download pop up only the download window but downloading do not start. Alternate download Method will start but downloading will stopped always after 655 Megabytes. I have tried with different browsers, fire wall and virus protection off and also to download the trial of Adobe Premiere Elements 13 but result is every time same.

if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

I am trying to buy the app "bridge baron" and it said it cannot be completed at this time

I am trying to buy the app "bridge baron" and it said it cannot be completed at this time. Can someone help me?

Hello Cathy4421,
There may be an issue with the App Store's connection to the iTunes Store. The following article can help you restore that connection.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

I am trying to buy the Adobe phothop elements 12 and I receive error message saying A/c was registerd for a different country. Please sign out and sign in using an existing a/c for this country. I do not understand this message. I am registered with th

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