I am trying to cancel my membership and I can´t find the cancel botton
I am trying to cancel my membership and I can´t find the cancel botton. Is any other way to cancel it?
Mariajose_2387 if you have an annual membership please contact our support team directly at Contact Customer Care to cancel your membership. You can find additional details on how to cancel a membership at Cancel your membership or subscription | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.
Similar Messages
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I can't cancel my plan, because I can't find the cancel button on the page
I don't have a cancel link shown on my account page as shown in your help document
helpx. adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Cancel your membership or subscription | Creative Cloud
There is no way to contact support by chat or phone...all links end up in this forum.
Please help me cancel my plan.
Thank you.You might need to wait for the weekend to pass...
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I'm trying to reverb an audio clip in my timeline and I can't find the effect tab in the browser to drag to my audio clip to reverb. I can reverb the clip in the viewer but it won't drag to the timeline. I'm using FCE
You cannot drag the effects themselves to the timeline. You add them to a clip in the Viewer, just as you have done.
If the clip was already in the timeline when you opened it in the Viewer (by double-clicking it in the timeline to open it in the Viewer) and then added the reverb effect, there is nothing further to do, you have added the effect to the clip. You don't drag it back to the timeline.
You only have to drag the clip to the timeline if the clip was not already in the timeline (for example, if you opened the clip from the FCE Browser; or set different In and Out points in a master clip to use a different portion of the master clip in a different location in your timeline).
Depending on the effect you add, you may have to render the timeline after adding the effect. But I don't think reverb requires immediate rendering. One other note, you said you were working with an audio clip ... audio clips need to be AIFF (not MP3 or something else) and preferably 16-bit stereo. -
I bought a second license and I can't find the serial number, I have tried to contact adobe like 4 times and got no luck. Any help on where to find it? is it the same serial as the first copy we have?
Hello,
This order no is for subscription of Adobe Captivate 8. In order to install subscription you need not to enter any serial key .During the installation it will prompt you to enter your Adobe Id and it will validate your subscription after validating your Adobe Id from the server. I mean you have to sign in with your Adobe Id during the installation which you have used at the time of purchasing the subscription.
So for installation and activation you dont need any serial key . Just sign in and it will automatically activate your subscription .
For more information on subscription please click on the link below.
http://www.adobe.com/in/products/captivate/faq.html#subscription
Regards,
Rajeev. -
With the new software for the I phone it appears 12 000 mails without reading and I can't find the solution, With the new software for the I phone it appears 12 000 mails without reading and I can't find the solution
Actually your suggestions are the ones that i have tried. i have seen that you have tried to help others with this issue and the only one that i could find that said they found the problem said that it was an ilife update issue and it fixed it and i have no available updates. i know it has to do with something in photo stream because it happens when i create a new library and it is loading the photos but i get the message before i reach the maximum 1000 photos. so i've tried updating, new library(first backing up photos and then deleting them from iPhoto), reinstalling OSX many times, running disc utilities. I called Apple the first day i had this issue and i was the first person to call them for support with the retina display and i actually had it escalated to a senior advisor and we thought we fixed the problem but we did not. i am pretty fluent in dealing with troubleshooting these type of issues and this is the first time i'm reaching out to the community. i figured now that the retina has been out some time now that there would be an obvious answer to this issue. thanks for the quick reply.
Bebers5 -
I need to get raw plugin for Canon 5D Mark iii for CS6 the adobe website has changed and I can not find the download.. it keeps looping me back to the product download page without the raw
Which operating system are you using?
Have you tried Help>Updates from within photoshop cs6 to get either camera raw 8.3 or 8.7.1, which should enable photoshop cs6 to open the canon 5D Mark III files.
(version of camera raw depends on your operating system)
If that doesn't work try one of the following camera raw plugin installers:
Camera raw 8.7.1 plugin
https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html
If you have windows xp or vista or mac os x snow leopard (10.6.8), then you'll have to use the camera raw 8.3 plugin installer:
https://helpx.adobe.com/x-productkb/multi/camera-raw-84-support-policy.html -
I deleted the pre-installed iPhoto app from my iPhone 5s by mistake. And I can't find the same app in the App Store. How do I recover it?
iPhoto for iOS is no longer being offered by Apple and has been replaced by the Photos app. It is not compatible with iOS 8. This Apple document may help: Migrating from iPhoto for iOS to Photos on iOS 8 - Apple Support
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I have problem with Itunes losing where podcasts and some purchased music is located. Don't know how Itunes losing the locations of the files and I can't find the files on my hard drive. What can I do to stop Itunes losing location and restore my files?
Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.
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I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I need to authorize my computer and I can't find the link for it. I looked under Itunes store and there are no links that say "advanced" or "authorize computer"
Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7. -
Help! I've just updated my iPhone 5 to iOS 6.1.2 and I can't find the LTE switch only the 3G one.
Settings > General > Cellular *I know that the LTE switch should replace the 3G one 'cause my mom has it
I updated it from iOS 6.0.2 I think so I skipped 6.1. Is this a possible reason (tho I doubt it)?
is there any way to fix this?
thank you in advance!Are you using an LTE enabled SIM? What carrier are you using?
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Hi, we just bought a Macbook air and we can't find the 'reminders' app in the applications or through the spotlight search. Is there a link to download the app? I can't find it online or through the app store. Please help!
Reminders is automatically installed with 10.8 or above. A new Mac should have 10.9; it's possible that, with a third-party vendor, you have an earlier OS. Check under the Apple menu in the top left and click About This Mac. That will tell you what version of OS X you have.
Matt -
I just downloaded 950 photos on iPhoto and deleted them off my camera and now under last import there is only 4 photos and i can't find the others?? There is a whole bunch of blank events in the library with no photos in them all with todays date? Help!!
Yes - you need a min of 10 GB just to operate - with just 1 you certainly can lose photos and other critical things - you need to make space immediately - probably by moving your iPhoto library to a volume formatted Mac OS extended -
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
LN -
I want to install on my other computer the "creative suite 6" and I can't find the serial number.
For some reason, there is no sticker on the cover of the disc.
I think I bought it at 2012.
What should Ido?
HagarTo locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
Suddenly all of my Office-programs have stopped working and will not launch on my MacBook. They were all already installed when I bought the computer. Could anyone give an amateur from Norway a hint of what may cause the problem? (And I can not find the installation-disc for the Office Programs...Super!)
Have you contacted Microsoft support - http://www.microsoft.com/mac/support ?
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