I am trying to change my Apple ID password but it keeps telling me that my security answers are wrong

I keep trying to change my Apple ID password but I can't get past the security questions. Is there another way to get thru because I don't remember my exact answer from 8 years ago.

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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    From a Kappy  post
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    3.  Rescue email address and how to reset Apple ID security questions.
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    Welcome to the Apple community.
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    I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

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    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
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    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
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    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
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  • I have recently changed my Apple ID password, but i now cant access my icloud with the new password, i thought the 2 were linked?

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    http://support.apple.com/kb/HT5796
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  • HT5312 hi i need to change my apple id password but ive forgotten my rescue question answers and my rescue email id details , how can i change my password now

    hi i need to change my apple id password but ive forgotten my rescue question answers and my rescue email id details , how can i change my password now

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
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    Apple - Support -form iTunes Store - Contact Us
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    http://support.apple.com/kb/HE57
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    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • How to change my apple id password, but i dont remember sequrity questions and i cant reach reset email

    how to change my apple id password, but i dont remember sequrity questions and i cant reach reset email

    Hi sisot,
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    You may find this article helpful with resetting your security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    However, if you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
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    After your password, security questions and answers are reset, I'd recommend providing a different rescue email address:
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
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    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    All the best,
    Jeremy

  • I want to change my apple id password but the verification email never appears at my mail.What can I do?

    I want to change my apple id password but the verification email never appears at my mail.Everything else works perfectly fine at my email account.Just the apple messages never show upWhat can I do?

    Hi Lara92,
    Thanks for visiting Apple Support Communities.
    If you haven't received an email at your rescue email address, or didn't provide a rescue email, you can contact iTunes Store Support for help. See this article for more information:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    You'll need to contact iTunes Store support to have your questions and answers reset.
    Best,
    Jeremy

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