I am trying to convert a file to word and I keep getting "raffle ticket.pdfConversion Failure" can you help me?

Conversion Failure" what am I doing worng??

Hi sharonm37841720,
I don't think you're doing anything wrong. Are you able to convert other PDF files without error? How large is this particular file? Are you converting via Adobe Reader or the the ExportPDF web interface?
For starters, please clear the browser cache, and log in to https://cloud.acrobat.com. Make sure that you're using a supported web browser (see System Requirements | Adobe Acrobat Pro and Online Services) and that there aren't any proxy or firewall settings that are restricting your access to the Internet.
Please let us know how it goes.
Best,
Sara

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I'm happy to help in any way that I can. If you'd like me to help figure out why that file didn't convert, I'd be happy to. But, if you just want to cancel, I can do that too.
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Type
Nom
Format
Binaire
Version
ACM
Codec Microsoft IMA ADPCM
0011
ACM
CODEC A-Law et u-Law Microsoft CCITT G.711
0007
ACM
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ACM
Codec Microsoft ADPCM
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ACM
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ACM
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WMADMOD.DLL
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WMAPro over S/PDIF DMO
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WMADMOD.DLL
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WMSPDMOD.DLL
6.1.7601.17514
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0055
mp3dmod.dll
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Type
Nom
Format
Binaire
Version
ICM
Microsoft RLE
MRLE
msrle32.dll
6.1.7601.17514
ICM
Microsoft Vidéo 1
MSVC
msvidc32.dll
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ICM
Microsoft YUV
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6.1.7601.17514
ICM
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DMO
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wmvsdecd.dll
6.1.7601.17514
DMO
WMVideo Decoder DMO
WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2
wmvdecod.dll
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DMO
Mpeg43 Decoder DMO
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De : sarika02
Envoyé : 17 juin 2014 19:26
À : Daniel Cloutier
Objet : On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
created by sarika02 <https://forums.adobe.com/people/sarika02> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6466796#6466796>

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I am trying to convert a file to word and I keep getting "raffle ticket.pdfConversion Failure" can you help me?

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