I am trying to create an eprint account and I keep getting an AJAX failed error message 403

I just bought a Phtsmart 7510 all in one printer today and I am trying to install it.  It asked me t go to eprintcenter to create an account so that I could do mobile printing.  However I keep getting an error message when I do this. 
Here is the error message I get:  Ajax submit failed: error =403, Forbidden
Can anybody help me with this?

Hi I hope you are doing well and welcome to the community; 
Please try to use another browser (Internet Explorer, Chrome, firefox, safari, Opera) I will also sign in with an alternative account Shapfish form HP, google account facebook or any other. I hear here (other members of the community) that there is an issue that engineer are working on. At the same time I know that other members have some success using this steps aforementioned.
Hope this helps!
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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