I am trying to delete my icloud account on my phone. Its wanting me to sign in with an old apple id that is an old email that is no longer active. How do I get it to let me use my new email address?

I just got a new iphone 5C. I am trying to clear my old phone and delete the icloud account. BUT on my old phone in the icloud settings it is still wanting to use an old email account that is no longer active, therefor it wont allow me to sign in and delete the icloud account. and it wont let me change my email address to my apple id that is current. suggestions?

Go to Settings, and then turn iMessage and FaceTime on if they are off. If they are on, then turn them both off, restart the phone, then turn them back on.
Go back to Settings > iCloud. Whether the current or old email address is displayed there, try your current password.

Similar Messages

How do i keep my contacts if i delete my icloud account from my phone?

i am trying to delete my icloud account from my phone but how do i keep my contacts? my broher is on the same icloud account how do i get his contacts off of my phone

First, turn off using iCloud for your contacts. Go to:
Settings --> Mail, Contacts, Calendars --> (your iCloud account)
Switch "Contacts" to OFF.
You should get a dialog box asking you if you want to keep the contacts on the phone or not -- choose the option to keep them.
Now you can delete the iCloud account but retain the contact information.

I just bought an iPhone 4 a few weeks back. I tried to delete their icloud account, and add mine but it's asking for a password to delete it. I have no way to get in contact with them. Is there any way around it?

I just bought an iPhone 4 a few weeks back. I tried to delete their icloud account, and add mine but it's asking for a password to delete it. I have no way to get in contact with them. Is there any way around it?

There's no way around it. The former owner needs to erase the phone and remove it from their account as explained here: http://support.apple.com/kb/TS4515. No one else can help with this, including Apple.

How can I delete an icloud account from a phone that I bought from a friend that never deleted it

How can I delete an icloud account from a phone that I bought from a friend that never deleted it and am not in touch with him so that's not an option

You can't, your friend can. So get in touch. If you can't then the phone is useless.

On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?

On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?

Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden

HT5621 I changed my Apple ID but on my iPhone when I go into settings iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!

I changed my Apple ID but on my iPhone 4S w/ iOS 7.0.4, when I go into settings > iCloud it still shows the old Apple ID. How do I change this? I was going to delete the iCloud account from my phone then add it back with the new Apple ID, but I'm not sure...help!

http://support.apple.com/kb/TS5223?viewlocale=en_US
Peace, Clyde

How do I delete my icloud account on my phone so I can enter the new icloud name.

I just changed my icloud email address and now am trying to delete the icloud account on my iphone so I can add the new address. The app will not accept my password to delete the account. I have entered the old password (since this account I am deleting is the old email address) and I have tried to enter the new password that is on the new email account for icloud. Neither is working. I have powered off and tried again, not luck.

Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iPhone and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password.

HT4528 While I was trying out the voice over option on my phone I somehow put it in a mode to where the screen stays black and it will only talk to me. How do I get it back to normal?

While I was trying out the voice over option on my phone I somehow put it in a mode to where the screen stays black and it will only talk to me. How do I get it back to normal?

"If VoiceOver is on and the screen is black, but you can still use the device by pressing volume up and volume down, you may have screen curtain on. Try triple-tapping using three fingers on the device display to turn off screen curtain. Or connect the device to iTunes"
http://support.apple.com/kb/HT3577?viewlocale=en_US&locale=en_US

If i delete an icloud account from my phone will it affect other devices with the same icloud account (apple id)?

if i delete an icloud account from my phone will it affect other devices with the same icloud account (apple id)?

All that does is delete the iCloud account on your phone, nothing more.

I have a personal email calendar kept on Outlook, I also have an Exchange calender on outlook. I want to sync both calendars with my Iphone 5 /6.1.2 but ITunes only sees the exchange calendar. How can I get Itunes to see both calendars

I have a personal email calendar kept on Outlook 2010, I also have an Exchange calender on Outlook. I want to sync both calendars with my Iphone 5 / 6.1.2 but ITunes only sees the exchange calendar.
How can I get Itunes to see both calendars?

Hi,
you don't need MobileMe or anything fancy. I personally sync my Outlook calendar and my Outlook address book with three computers (two at the office and one at home)and besides I run Office 2003 on one, Office 2007 on the other and Office 2010 on the third, so it can't get more complicated than that, but it works 100%.
First sync Outlook with iTunes on one computer, having done that when you try to sync it to another machine, iTunes will recognize that it is synced with another computer and ask you if you want to merge the data, say yes, That's all there is to it.
It does not work for music as you rightly say but as far as Calendars and Contacts are concerned it's flawless and transparent.
If you hit a snag talk back to me.
Cheers.

I have forgotten my security questions but the email to reset them is no longer active how do i change it to send it to a different email?

I have forgotten my security questions but the email to reset them is no longer active how do i change it to send it to a different email?

You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

I recently changed my email address and the app store will not let me use my new email. I have my apple id under my new email address

I recently changed my email address and the app store will not let me use my new email. I have my apple id under my new email address. Any Suggestions?

1. Sign out of Apple ID (Settings>iTunes and App Store>Apple ID)
2. Reboot
3. Sign in with new email address

Recently I changed my apple id but forgot to change my icloud account. I also have Find My IPhone activated. I tried to delete my ICloud account but first I need to switch off my Find My iPhone, to complicate this I can no longer access prev email account

Recently I changed my apple id but forgot to change my iCloud account.
I also have Find My Iphone activated. My old apple id was an old work email address no longer in use nor can be accessed.
I need to be able to turn off Find My Iphone in order to then delete my iCloud account, I need to include my apple id password to turn off Find my Iphone.
Is there a way around this?
Thanks in advance.

helpmeIphone5s wrote:I also have Find My Iphone activated. My old apple id was an old work email address no longer in use nor can be accessed.Thanks in advance.
Please go to website address: www.idapple.com Go to the blue tab that reads Manage apple id. From there you will have the option to change personal information of your apple id. The fact that the email address you used to create the apple id is no longer accessible as far as an email address goes will not disable you from changing information as part of the apple id account. However to disable the find my device you will need to be able to access this apple id login. Once you are able to access the old apple id account this then will allow you to access the icloud services by going to www.icloud.com from there you will login with your old apple id once logged into icloud.com and you have chosen the correct device you then can erase all contents of the device which then will disable the find my device.
This is one way of doing it. The other way of course would be for you to login to your icloud on your phone using the old Apple id and from there provided you are able to login with password you then can simply disable the find my device inside the icloud account.
Good luck Friend.

HT201363 I need to delete an existing iCloud account that was set up on my phone using a previous Apple ID. Since the I've reset both my Apple ID and password (lost my iPad) I cannot delete the iCloud account from my phone because it is still under the ol

I have an old iCloud account on my phone.
This account was set up using an old Apple ID and password.
Since then I've changed both id and password.
In order to delete the existing (old) iCloud account from my phone I need to provide the old password from the old and defunct account.
I don't remember that password.
I've tried resetting it through the support network but to no avail.
I need to delete the old account in order to set up a new one.
Any thoughts?

If the ID is yours but you don't know the password, you'll have to reset it (http://support.apple.com/kb/HT5787). If the ID belongs to a previous ownder of the phone, you'll have to either get the ID and password from them, or have them erase the phone and remove it from their account as explained here: http://support.apple.com/kb/TS4515.

Help! I am giving away my iPhone 3Gs to my sister along with it's data plan, I want to delete my iCloud account on this phone, will delete my iCloud account too? And what about deleting my personal datas on iPhone, will it delete my data on iTunes?

Help! I am giving away my iPhone 3Gs to my sister along with it's data plan. I want to delete all of my personal data on my phone, will it delete my data on iTunes too? And same goes for iCloud; I want to delete my acount on my phone because, I guess this is a more convenient way to delete my personal data but I'm not sure if it will delete my iCloud account too or not because I'm getting an iPhone 4S and I'm hoping, the back up data like games & apps and music on my 3Gs will be transfered to 4S.
Thanks!

All you have to do is this: Sync your 3GS to create a current backup. Then either: Settings>General>Reset>Erase All Content & Settings or restore it as a "New" device in iTunes. Both accomplish the same thing, erasing all of your data & settings from the phone. You can now give it to your sister, she can plug it into her computer, name it what she wants & sync her content to it. You then restore your 4S from the backup of the 3GS you created when you started. Follow this by syncing your content to your new phone & your 4S will look just like your 3GS.

I am trying to delete my icloud account on my phone. Its wanting me to sign in with an old apple id that is an old email that is no longer active. How do I get it to let me use my new email address?

Similar Messages

Maybe you are looking for