I am trying to DL PS on my new (this is my 3rd PC with Creative Cloud membership) Help!I need it on here too!
I am trying to DL PS on my new (this is my 3rd PC with Creative Cloud membership) Help! I need it on here too!
It's not clear what kind of license you have or how many of them.
The regular license allows for one user and two compurers that cannot be used at the same time.
Please clarify.
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I have CS6 Master Suite installed along side my now-expired Creative Cloud apps (I am evaluating whether to renew my subscription at this time). Both CS6 and Creative Cloud are currently unlicensed due to a snafu with my educational license, but I have a new CS6 license that I am trying to register CS6 with. However, upon launching any CS6 program, Adobe Application Manager then launches and tells me that my Creative Cloud membership is now expired. How/where to I enter my CS6 license key? I have already tried entering my new license on my Adobe account profile > “My products and services”, and reinstalled CS6 applications from my original disk image (MasterCollection_CS6_LS16.dmg).
Thanks in advance,
LizFigured this one out from another thread, after which I was able to sign in again with my Adobe ID and my software was ready to use:
Windows:
Delete these folders
SLStore from C:\ProgramData\Adobe
SLCache from C:\Program Files (x86)\Common Files\Adobe
OOBE from C:\Users\(Your Username)\AppData\Local\Adobe
Mac:
Delete SLStore and SLCache from /Library/Application Support/Adobe
Delete OOBE from ~/Library/Application Support/Adobe -
I am trying to INSTALL the free trials of AI and PS when I click on the link to install it goes to another page says installing but nothing is happening. I have the FREE TRIAL Creative Cloud Membership.
I am getting very frustrated with this. When I try to install the Creative Cloud thing it asks me to pay even though it says try for free.Hi Mirrormonolith,
Please try the following steps assuming its a MAC:
1) Open Activity monitor and Force quit Adobe CEF Helper, Creative cloud, Adobe IPC Broker & Crash Deamon if available.
2) Try to open, if doesn't work then go to Applications>> Adobe Creative cloud>> Right click>> Get Info>> Click on the Add sign>> Select the user you are logged in>> Give Read and write access.
3) If that doesn't work then enable the root user and launch to update there, check this link on how to enable/sign in to root user Enabling and using the "root" user in Mac OS X
Please let me know of that worked.
-Ankit -
My phone 5s 16gb gold did the new update and will not come back on. I already tried hard reboot still won't work. Been over a hour now. Please someone help I need my phone. This phone is not even 6 months old been in case no scratches. This is driving me crazy.
Connect your phone to a computer and restore your software using iTunes.
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Somehow my MacBookPro iCloud account has a different name and password from my other devices. Even my date of birth is listed incorrectly. I have tried but can't seem to change this info to match up with my other devices. Can someone help?
Thanks
I have a PC (Windows 7)
Not sure when mobile me changed, but it was this weekend that my storage etc. lapsed (I have paid to keep storage with icloud). So i assume this has something to with it stopping. -
I have design standard with creative cloud, I have installed this on 2 computers, my office and home which I was told was allowed, I have just tried to open an indesign file from the office at home and and error message said that this was created with a newer version? they are the same versions and both are up to date, I was asked this morning to put in my adobe id email and password to connect to CC which I have never been asked to do before, can anyone help?
what's your home version (click help>about) and was that just a warning so you were able to open the file?
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I'm getting error 205 when trying to install ID with Creative Cloud on Windows 7. Help please.
Creative Cloud Help / Error downloading Creative Cloud applications
http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html -
I tried to rent a film on my MacBook but it comes up with, In order to rent, you need to authorise this computer. To authorise this computer, select "Authorise Computer..." from the store menu.
Where is the Store menu and how do I authorise my computer?
Please help.
Thank you.Move the cursor to the very top of the computer's screen, click on Store in the menu bar, and choose Authorize this Computer.
(115518) -
Trying to update to LR 6 with Creative Cloud.
Trying to update to LR 6 with Creative Cloud. All it tells me is that LR 5 is up to date NO install option. Tried to update through LR 5 and it tells me to go to Creative Cloud and click install. Round and round.
Hi Tom,
This related forum thread should help you out:
I have Creative Cloud for Photographers. How do I get Lightroom CC? -
trying to buy a laptop for my HS graduate. want to load creative cloud on it. The one I am looking at has a graphics card description of : intel HD Graphics 5500 will this be sufficient to properly run Adobe Creative Cloud?
Hi Marietta,
Kindly check system requirements of Creative Cloud in the link mentioned below.
https://helpx.adobe.com/creative-cloud/system-requirements.html
Thanks,
Atul Saini -
how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not available on my screen
Keensy I have requested a member of our support team contact you directly via telephone. Once I was able to review the correct account it appears our support team has tried multiple times to contact you. I would recommend checking your SPAM filtering in case you need to receive additional messages from our support team.
I did request that you be contacted via telephone. I am sorry for all of the difficulties which you have faced.
For future viewers of this discussion when contacting our support team at Contact Customer Care it is imperative that you be logged in under the account tied to your membership/subscription. While there is cancelation options available you will have an increased chance of being offered an opportunity to contact our support team if your account entitlement can be verified. For this to be done you will need to be signed into the same account as your membership/subscription/registered software title. -
I installed bootcamp but became a pain to use so I unistalled it. Now every time I turn my Macbook pro on it keeps asking me what startup disk to use. I tried using the system preferences to correct this but it hasn't worked. I even restored my mac back to factory settings but it still asks me what startup disk to use. I have looked everywhere for a solution but one anywhere
Delete the System Preference .plist file (preference file) and when rebooting and #2 Reset the PRAM
Deleting the System Preference or other .plist file
..Step by Step to fix your Mac
Then head to System Preferences > Startup Disk and select the OS X volume to boot from. -
Get error U44M1I210 when trying to download PhotoshopCC with Creative Cloud
I recently bought a new laptop with Windows 8. I downloaded and installed Creative Cloud with no apparent problems. I then downloaded and installed Lightroom5 from Creatuve Cloud with no problems.
I then started the download and install process for PhotoshopCC and went to bed. This morning It had stopped. It said to quit Lightroom5 and retry. When I did I got the error U44M1I210: unable to extract downloaded files.
I tried help and found a related U44M error problem that suggested uninstalling PhotoshopCC and trying again. I did this and got the same error. (There was no PhotoshopCC to uninstall this time.) It suggested closing and reopening CC. I did that.
The problem persists.
Does anyone have suggestions?I am new to the forum. I am having a problem finding out how to post and display the post. When I couldn't find out how to reply to Jeff, I sent emails. They are listed but I can't figure out how to display the content.
I took the advice in one of the links and restarted the computer. I then started creative cloud and hit "install" for Photoshop CC. After a couple of hours it said the installation was successful but a patch failed.
I have lost the original but the error message now reads
"Update Failed
Download error. Press Retry to try again or contact cutomer support.(49)"
Trying again gave the same message.
I went into the photoshop folder and started photoshop.exe.
It nominally appears to work except that the print and symbols are almost unreadable. (this is probably due to the 3200x1600 screen resolution).
Any comments?
MarionSt -
Someone help me my iPad and iPod are saying my Apple ID has been disabled and I've tried signing out and signing back in but it won't work..anyone help?
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
Contact Apple Support
https://expresslane.apple.com/GetproductgroupList.action
Cheers, Tom -
After downloading the latest IOS 7 system for my Ipad2 When I log onto ITunes on my mac it will not allow me to sinc the ipad on ITunes?
Album artwork can be added/changed on songs via the iTunes Get Info menu item from the File menu. Note that music that you loaded from CDs will not have any artwork. If you want to aquire artwork you can try the File menu item Library > Get Artwork or you can download artwork from the internet, etc. Note that just changing artwork on your computer won't affect the iPod until you sync.
If the artwork is correct on your computer iTunes then delete all the music on your iPod by syncing with iTunes with no music selected. Then reload the music onto your iPod by again syncing with iTunes with all the music you want selected.
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