I am trying to do updates but it asking for my card details why is that ??.
Can someone please help i am unable to do my update as it keeps say purchase query why ? .
because you have to have current billing info and no past due monies owed before you can download or update.
see balance here
http://support.apple.com/kb/HT2727?viewlocale=en_US
an itunes gift card will need to be used to pay balance if card has been denied
Peace, Clyde
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Always, mean exactly that, always.
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HT201303 Trying to install free app asking for credit card. Why
It's asking for a credit card for a free app
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I tries resetting my password but my apple Id is still disabled, why is that?
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Eric... this is a user to user forum, not Apple.
Try this... launch iTunes on your computer. From the menu bar click Store / Authorize This Computer
See if you can download apps on your iPhone now.
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I am trying to install update 11.0.06 for my Adobe Acrobat XI Pro, but without success multiple times.Get error 1603 each time. I have tried disabling my antivirus software without success. I have looked for solutions to error 1603, and have tried what it suggests (empty temp files in Windows, etc.), also without success.There is nothing that mentions Window 8 or 8.1 operating system, though. Is this the issue? Please help.
Hi Dawn,
We might want to have a look at the install logs to determine the cause.
Please try the following basic steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave
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