I am trying to download a book from Books a Million via Adobe Digital Editions and get this error:  Error getting License. License Server Communication Problem: E_ADEPT_NO_TOKEN   So frustrated right now.

Can anyone assist with this error please?

Having exact same problem, only it's with a book I've paid for, so it hurts more . Any ideas?

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  • Btrying to download book from library website on to adobe digital editions message reads error getting license

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    Click 'Activate'.
    Click 'Finish' to close the 'Setup Assistant' dialog box.

  • Why am I getting the error: error getting license License Server communication problem W_ADEPT_CORE_EXPIRED when I try to download a book from the public library using Adobe Digital Editions. It has been working for a few months, but now I suddenly get th

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    I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
    I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
    Error getting License. License Server Communication Problem only mine says  Bad Device key after.
    Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
    i hope someone answers this soon.

  • When i upload a book from the library to the adobe digital editions for my kobo glo, it says "unable to download, unable to get license"

    how do i fix it?....i only have 5 more days until i loose the book

    I'm having the same issue with my kobo touch. I've been on the phone all day with kobo tech support and they told me to use ADE 3.0. So I uninstalled 4.0 and downloaded 3.0 and now I can't even get the books into ADE. I'm so frustrated. How do we fix this?!?!

  • I am getting an error message "Adobe_unable to download, license server communications problem, e_act_not_ready".  I have downloaded Adobe Digital Editions and have authenticated the computer, but cannot download a book from the library.  What should I do

    I am getting an error message "Adobe_unable to download, license server communications problem, e_act_not_ready".  I have downloaded Adobe Digital Editions and have authenticated the computer, but cannot download a book from the library.  What should I do?

    Having exact same problem, only it's with a book I've paid for, so it hurts more . Any ideas?

  • Whenever I am downloading the books the ADE portal showing that (Error getting License,  Line Server  Communication  Problem  E_AUTH_BAD_DEVICE_KEY_OR_PKCS12). finally downloading is not happening ?

    I am facing some problems with ADE when tried to download my e-books and eventhen out of 30 e-books from "sample books" provided in ADE I tried all books but only 4 nos were downloaded correctly while I checked the working of ADE in my machine and I couldn't download the e-books of my study material is still pending, whenever I am downloading the books the ADE portal showing that (Error getting License,  Line Server  Communication  Problem  E_AUTH_BAD_DEVICE_KEY_OR_PKCS12). please help me and waiting for somebody's valuable suggestions

    do you have a compatible os for the ade version you're trying to use?
    ie, what os/what ade version?

  • Whenever I am downloading the books the ADE portal showing that (Error getting License,  Line Server  Communication  Problem  E_AUTH_BAD_DEVICE_KEY_OR_PKCS12)

    out of 30 e-books from "sample books" provided in ADE I tried all books but only 4 nos were downloaded correctly while I checked the working of ADE in my machine and I couldn't download the e-books of my study material is still pending, whenever I am downloading the books the ADE portal showing that (Error getting License,  Line Server  Communication  Problem  E_AUTH_BAD_DEVICE_KEY_OR_PKCS12). please help me and waiting for somebody's valuable suggestions

    What I did was deauthorized and reauthorized my ADE, both the device and computer. It worked. I was able to download my books onto my e-reader. Here is a link to what I did Deauthorizing and reauthorizing Adobe Digital Editions 2.0 on your computer and your reader | Washington County Coopera…
    I would think that it shouldn't matter if the ADE is 2.0 or 3.0.

  • I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

    I upgraded to a new apple mac book pro and now when I try to download to adobe digital edition I receive this error:Error getting License. License Server Communication Problem: E_ACT_NOT_READY

    What does that have to do with Digital Publishing Suite?
    We’d love to help but if does have something to do with it, please give us
    some details.

  • How can I migrate Adobe digital edition and its library from an old computer to a new one?

    How can I migrate Adobe digital edition and its library from an old computer to a new one?

    Pertains to a Windows machine..
    Definitely get other opinions on this. I last did this myself in 2010.
    The most important thing, is to make sure you have an account (which I think you must have, or you probably couldn't have posted here).
    As I recall, I downloaded ADE to my new computer, launched the software, authorized the new computer by supplying my login, and then just moved the 'My Digital Editions' folder to the new machine.
    Be sure to de-authorize your old machine after you have done all of this, or over time you could end up exceeding your 'simultaneous devices'-limit for accessing your materials. I suspect that *from within the app itself, while it is still installed on your old machine* may be your only opportunity to do this. It is certainly the best/easiest.
    Hey Internet! Have you done this more recently than I? If so, please chime in to make corrections or add detail.

  • As this is an adobe DRM protected book you will need to import the book with adobe digital editions to open this book. I USED ADOBE DIGITAL EDITIONS TO UP LOAD THE BOOK TO MY TABLET. HELLP

    as this is an adobe DRM protected book you will need to import the book with adobe digital editions to open this book. I USED ADOBE DIGITAL EDITIONS TO UP LOAD THE BOOK TO MY TABLET. HELLP

    To attempt a new chat session...
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    http://helpx.adobe.com/x-productkb/global/service1.html

  • I recently added Maverick to my Mac Safari and downloaded a book to Digital Editions 2 on my computer. I downloaded the book to my Kobo but Kobo will not allow me to open the book. It says it belongs to Digital Editions and says something about my passwor

    I recently added Maverick to my Safari and downloaded a book from the library to Digital Editions 2 on my computer. When I downloaded the book to my Kobo, Kobo would not allow me to open it saying it was owned by Digital Editions and saying something about my password. Do I need to change to Digital Editions 3??

    Hey! I had the same problem you did just today when I was trying to get my second iPhone to sync. What you need to do with music or anything extra that you doing you have to creat a second playlist or picture or anything that you would like to use, so that you can add to the second device that you are going to be using. I am not sure if that will help but it helped me out a lot!! Good luck!

  • I cannot download ebooks from Online Media (OMNI) to Adobe Digital Editions 4.0?

    I cannot download ebooks to Adobe Digital Editions 4.0?

    I've been downloading books from the New York Public Library to my PC and then I move the book into ADE and from ADE to my Nook without any problems.  I've also been able to return the books from ADE to the library although I have yet to learn how to delete them Nook.  You may want to recertify your computer for the ADE by selecting Library on the ADE b ar and moving down to "authorize computer"and click "finish" I also do that when I have the Nook connected and select device and once it has been confirmed as authorized I copy the book to the Nook.  I hope this helps.

  • Ebooks from Sony PC Reader to Adobe Digital Editions

    I have a Sony PRS-T1. I also have Adobe Digital Editions installed on my computer. My Husband has a Kobo. When I purchase ebooks from various book stores they are automatically put into Sony PC Reader. When my husband wants ro read these books, I add them to ADE and then drop them onto his ereader (which appears as a book shelf). Recently when I have done this he has been unable to open the ebook on his device. Now I am noticing that when I try to put the ebook onto ADE, it gives me an error message that the "document is licensed for a different device". How do I fix this?
    My understanding is that I can add the book to up to 6 devices, I am just trying to add it to a second device, and this has worked perfectly in the past????
    Is there any way to avoid using Sony PC Reader ( I don't like it) and just use ADE to up load ebooks from the retailer and then to my Sony and the Kobo???

    Unfortunately, the error comes from ADE reading the ID file of the ebooks
    and then comparing it to the current ID.  That's the only time the error is
    generated.  And it's possible that something has screwed up due to a change
    that seemed unrelated.
    Let's take this a step further.
    If something 'changed' recently, did you log into the Sony Reader Store in
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    without you seeing anything happening.
    Have you been able to open any of the affected ebooks before?  Where did
    you download them from - and if it was Sony Reader Store, did you put them
    into the Reader library?
    Did you know that Sony tells us the PRS-T1 is not supported under ADE,
    while ADE says it is?  I don't know how to rectify that.
    Did you register the T1 with Sony using your current Adobe ID? (you
    probably did but I had to ask)
    Often, I forget a detail that, when I remember it, gives me the key to the
    answer.  I've been doing that for a number of years, but my wife doesn't
    give me credit for any of them.
    =============

  • How do I stop Adobe Reader X from reading documents meant for Adobe Digital Editions?

    I  was trying to download via  Sample e-Book Library, just to check if my Adobe Digital Editions was working properly.
    Turns out, PDFs / Urls are interrrupted by Adobe Reader X.
    Even though  Adobe Reader X is unable to read it, or as it  keeps telling me: "Adobe reader could not open URLLINK.acsm because it is either not a supported file type, or because the file has been damaged"
    Any suggestions to how I could abort Adobe Reader X from automatically read documents meant for Adobe Digital Editions?

    It's Windows 8.
    Turns out the problem was acsm.files preconfigured to be opened in Adobe Reader. The solution was to right click on the file(s) in Downloads, and then reconfigure  it through the option "open as/in ..."
    and somehow give the correct adress, through Computer:/ C and so on,  to the  Adobe Digital Editions.

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