I am trying to download a disc verion of Elements 11 to my desktop and receiving serial number error

Hello, I am trying to download my Adobe Photoshop Elements 11 disc on my desktop computer. I am receiving a serial number error message. I loaded this disc on my laptop last night without any problems. Any help would be appreciated.

It is telling me that the seriel number is invalid and I know that it is not as I registered it and am entering exactly as I did on my laptop.

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I am trying to download a disc verion of Elements 11 to my desktop and receiving serial number error

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