I am trying to download a free app but after entering my correct password I get the message "Cannot connect to iTunes Store". The only option then is to hit OK, which achieves nothing. How can I connect?
I am trying to download a free app to my iPhone 4, but after entering my correct password I get the message "Cannot connect to iTunes Store". The only option is to hit OK which achieves nothing. How can I connect to the store?
Might be help for you here > Can't connect to the iTunes Store
Similar Messages
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Im trying to download a FREE app but it keeps asking me for my billing information. This makes no sence becasue the app is FREE!
help pleaseApple set up the App and iTunes store to require a valid payment method evn for free apps.
You can however set up a new App store account withut a credit card. That account is only good for free apps.
Create an iTunes App Store account without a credit card -
I trying to download a free app but it says my method patient was declined
I trying to download a free app but it says my method patient was declined
What type of payment method are you using?
iTunes store accepted forms of payment
http://support.apple.com/kb/HT5552
Is this a new account? Even though its a free app the account holder needs to be verified by a verifiabel payment method. Once the account is created, you can remove the info. -
I have just received an ipad and trying to find my way around. I have created an apple id and I want to download a game that is marked as free. However it comes up with a box for me to fill in my visa card details which it then rejects. What do I have to do to download a free app. Any help would be hugely appreciated, thanks.
Create a iTune and App Store account without credit card
1. Go to App Store and select a free app
2. Tap INSTALL APP
3. Create New Apple ID
4. Confirm Your Country
5. Agree with Terms and Conditions
6. Fill in your Apple ID and Password (must be a valid email address)
7. Create and answer your secret question e.g. What is the name of my dog?
8. Select NONE for Payment Method
9. Fill in Billing Address i.e. your address
10. Submit application for new Apple ID
11. Wait for verification email
12. When email arrive, verify your account
13. Start downloading your free apps -
Please help me. I can't seem to download free apps anymore it says my billing details are incorrect. But I have clearly hot apps before
This link should help you with that:
http://www.apple.com/support/itunes/contact/ -
Wat to do
What type of payment method are you using?
iTunes store accepted forms of payment
http://support.apple.com/kb/HT5552
Is this a new account? Even though its a free app the account holder needs to be verified by a verifiabel payment method. Once the account is created, you can remove the info. -
I tried to download a free app. It came up with an error message saying it was too big to download and that I need to connect to WiFi. The icon is still displayed and I can't delete it (I've decided I don't want it. Can anyone tell me how to delete it - there's no x displayed on the icon. Thanks
Hi stripers
You will either a) need to connect to WiFi and complete the download or b) dock your iPad and remove it from the apps list once synced (your iTunes will more then likely want to complete the download first also, which you may be able to cancel in the downloads section).
Regards
Damon -
?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah blah go to the iTunes Store on your computer. You must verify your payment info before you can make purchases. I did all that, updated payment info and checked paypal it is verified, and it still won't work. Im stumped
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I am trying to download a free app and keep getting the message 'unable to download application' and says I have to sign in to the iTunes store...which I have! What else do I need to do?
We are using wireless...guess it's 3G. Are not having internet problems, synced with the computer even. Can't seem to get anything with iTunes even though we are signed in.
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I'm trying to download a FREE app and the billing info thing keeps popping up. It wasn't doing that yesterday. Now I can't even download anything. What should I do ? Idk why I need thus info when the app is free
You must have a payment method in your iTunes account, even for free content. It is used to verify your identity. See: http://support.apple.com/kb/HT2534 for information on how to create a billing method if you don't have a credit card.
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Trying to download a free app from iTunes - Canon CameraWindow. I get the error message:
"There was a problem downloading 'Canon CameraWindow'. You don't have enough access privileges for this operation. Please check that the connection to the network is active and try again"
Please help!
ThanksHmmm. Do you also have troubles trying to add new music to your iTunes library?
Does this appear only appear when you try to sync the iPod Nano?
B-rock -
TS1702 I tried to download a free game but the screen froze how can I unfreeze it
I have just purchased an iphone 4 & I tried to download a free game but the screen has frozen. Please can anyone help me to unfreeze the screen.
Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414 -
Im trying to download a free app from the app store..
im trying to download a free app from the app store.. but it asks me to sign in then comes up with 'verify your payment details' which i put in all my details, then it said its been declined, but the info is all correct and i havnt bought anything from the app store.. i dont get it.. how can i find out if theres an outstanding payment on my account which im pretty sure i never downloaded anything that needed paying for
................ PLEASE HELP.. TIA. XXContact iTunes by:
Apple - Support - iTunes - Contact Us -
I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?
Disable your antivirus and firewall, and try again.
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When im trying to download a free App an error appears and sais that my previously purchase was declined.how is related a free app with a paying one?
Because that's the way you setup your account. Whether the app is free or not is irelevent, apparently the payment method you selected when originally setting up your account is no longer valid, hence your account is not longer valid. Either fix your selected payment method or setup a new app store account without a credit card:
http://support.apple.com/kb/ht2534
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