I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.
I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.
Did you ever get an answer?
Similar Messages
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I am unable to purchase anything at the iTunes store with this computer. The message is:
"We could not complete your iTunes store request. An unknown error occurred (-1202).
There was an error in the iTunes store. please try again later."
I always need to go back to my older laptop to purchase anything.
Can anyone help?I get the error
we could not complete your itunes store request unknown error occurred 50
I use Win 7 ultimate with a fresh install of itunes. My Win 7 has never had a installation of itunes before.
I have tried disabling my firewall, but nothing changes. -
Help!!
Could Not complete your Itunes Store request. An unknown error ocurred (-48018)
there was an error in the itunes store. please try again laterI've been getting errors all morning when trying to connect to thestore either from my Apple TV to watch purchased TV shows, or from my iPhone to redeem gift cards - it would allow me to enter the voucher code but gave no confirmation, but then rejected a second attempt to enter the code - but wouldn't allow me to view my account to confirm my balance.
Connected OK from iTunes on my MacBook Air, the gift cards hadn't been credited, but I was able to add them from there.
Just keep trying? -
this also happens when i try to logon to the apple store on my itunes on the computer.
In the course of your troubleshooting to date, have you worked through the following document?
iTunes Store: "An unknown error occured (-9808)" -
I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later." and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."
Hello, constance132.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I could recommend when receiving error -50.
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X: ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista: \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7: \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP: \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.
If you encounter this issue while while downloading Digital Copies using Windows:
Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H. -
Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process (Gathering information about your Itunes library)?
JohnCullison wrote:
For the last few weeks, the iTunes store has been displayed with empty graphic rectangles (with a blue box containing a white question mark centered in the rectangles), bits of text, and some buttons. The page extends quite a ways, including what I assume would be all the links to all the music...
If all you are trying to do is buy music, you can easily buy MP3s at any online music download store (e.g. amazon.com) and add them to your iTunes library. -
When i try and download an app i get an error message saying 'error 1004 please try again later' what is this, and what shall i do?
That's what I found about error 1004 in this article: http://support.apple.com/kb/TS1275
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
It Gives me no reason this message often the first to enter my pass:" When you can not buy Equilibrium - Leonardo da Vinci's Balance Puzzle " and 27other elements. Please try again later". How can I remove this annoyng message? Maybe it's a Virus?
The old rule of thumb was to keep 10-12 GB free. Any lower than that and you will start to have trouble. I was very close to that for a long time and never had any complaints. Now, Lion "encourages" 20% free space (on my newer 250 GB drive) so I try to keep it with more than 50 GB free.
Do you still have the original memory in that machine too? The metal plate you have to remove in the battery compartment also provides access to the RAM. Your machine will take 2 GB of RAM, possibly 3. You definitely want to max that out too.
Regardless, you definitely need a new hard drive. When Apple switched to PC components, they had to take a quality hit. These 2.5" notebook hard drives are not very reliable. I'm surprised your hard drive hasn't died by now. I usually get a new hard drive with every major OS upgrade. A $ 50 investment every couple of years is no big deal.
Unfortunately, you (and I) suffer from being an early adopter in 2006. Those 32-bit machines only accept 2 GB RAM (maybe 3) and are only 32-bit so they can't be upgraded to Lion. Because of this limitation, you won't see as dramatic an improvement as you would with a 2007 machine. If you run more than a couple of applications, your hard drive is always going to have to be doing some VM work. My 2006 machine has even lost its bluetooth. I gave it to my brother. My very similar 2007 Macbook is still running great.
So, you must get a new hard drive because your old one is likely on death's door. If you don't have at least 2 GB - get it. If you can't afford a new machine, you might want to consider an SSD. That might help mitigate your RAM limitations. You can spend from $ 100 to $ 350 and get a dramatic speed improvement. -
I am a new user and have downloaded iTunes to my Windows pc. I have also checked my Apple ID and password multiple times. Every time I try to access iTunes store I get a message saying 'We can't complete your access to the store, please try again later'
This has been going on all day now. Is this usual or am I doing something wrongHello Coraliej,
Thank you for using Apple Support Communities!
It sounds like you cannot access the iTunes Store at all in iTunes.
I found 2 articles that should help to get this issue resolved:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
And
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Regards,
Sterling -
Since upgrading to the latest version of Firefox, I'm now getting the message "A problem has occurred trying to process your request. Please try again later. We apologise for any inconvenience this may have caused." when I try to log onto my internet banking site. This occurs after going thru the first two steps of the login process. I don't get this problem when I login to all my other bookmarked sites, or when I use Internet Explorer. I'm using Windows XP. Any suggestions? (Note: I've just reloaded version 6 of Firefox, but it's not made any difference.)
See here > http://support.apple.com/kb/HT1527
From Here > http://support.apple.com/kb/TS1368
More info here > http://www.apple.com/support/itunes/downloading/ -
My office is saying its an unlicensed product and it prompts me to re install. It come up with Microsoft Activation Wizard then when I select to activate software via the internet an error comes up saying:
Unspecified Error has occurred. Request cannot be processed at this time. Please try again later ( 0x8007000D )
Please can you help me? I have tried pressing shift and right click an using system administrator but still not working. I've called the UK helpline and have been cut off twice after repeating myself to the person on the other end. May be easier
to try and get some assistance on here?Hi,
This error can indicate a permissions issue in the registry and/or other operating system issues.
Here is a
blog post which descripts some fixes to this specific error:
Check the Device Manager first to determine whether the issue was caused by an underlying operating system issue.
If it's not an issue with the operating system, try the rest steps descripted in the blog to troubleshoot the issue.
Please have a try and feel free to post back with any findings.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Hi all,
i am getting the below message when trying to download the imove and iphoto update from the app store app on my mac book.
I am able to download this on my imac with the same apple id and password, but when i try to do this on my mac book i get the following messsage:
we could not complete your request. there was an error in the app store. please try again later. (20)
this is strange as my account allows me to download other puschases on this macbook, and i have full admin rights on the macbook.
Cheers
GeorgieHi all,
I believe i hvae found the answer,
closed imove
finder > applications
imovie to the trash
empty trash
purchases > download
This is currently downloading, it have not completed yet, so i will update you once htat is done.
Regards
Georgie -
When i tried to update my apps in the app store, i coudn't update because of particular error is irritating me whenever i try to update..[There was an error in the app store please try again later.(20)] Any one suggest me how to fix this error soon.
Yea i deleted all the apps which was purchased earlier with old Apple id ..and nw i installed all apps with my new apple id...Tanq for helping guys (Linc Davis and Dah•veed ).
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My app store dosnot work wene i will donload same thing it say: ther was an error in the app store. please try again (later. (13.
i have the same problam
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i am unable to update my apps i get this message...
There was an error in the App Store. Please try again later. (18)...
this has been happeing for weekshttp://www.apple.com/support/mac/app-store/contact.html?form=account
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hi
I have a curve 9300 using os 6 and the latest app world 2.1.1.. something
when i try to download apps it initiates the download then after a couple of seconds after starting it shows the error message "there was a problem during installation. Please try again"
i have tried ALL the suppourt forums (KB26671 and KB30074) and suggestions/threads and called my network but none have worked.
these were reinstallign app world, making a new blackberry id as the other email address was associated with an old blackberry, security wiping the phone then restoring it and entering the new bb id, changing the date to 2014 and then hard wiping the phone and restoring it
i have twitter, facebook and bbm ect apps but these are RIM made i think and already preinstalled. everything else on the phone works fine
i have tried both wifi and network internet and battery pull
i really dont know what else to try or who else to contact to fix it. very annoying paying for a service you cant even use!
any help or more ideas would be great!
thanksHello carckberrypie,
In this case i would recommend wiping the BlackBerry smartphone. To do this we would need to back up the BlackBerry smartphone http://bit.ly/aSediX
Once backed up please follow the link below to perform a security wipe of your BlackBerry smartphone.
Link: http://www.blackberry.com/btsc/KB14058
Test the BlackBerry smartphone and proceed with a selective restore as outlined below.
Link: http://www.blackberry.com/btsc/KB10339
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!
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