I am trying to download a past purchased tv season on my iPad but the iCloud button is greed out so you can't click it. Why? And how can I fix it?
When ever I try to click on the iCloud symbol/button it doesn't work and I can't buy the HD version of it either. I tried downloading it on my iPod again but it is hooked to another Apple ID so I have to wait like 90 days until I can download it again.
Don't bother. Contact support to reset activations when the time comes.
Mylenium
Similar Messages
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My macbook has Itunes and I am trying to download some songs that I bought on my Ipad onto the macbook. It has worked in the past, but one song has been downloading for the last day. No more will download it seems stuck downloading. I don't need the song. But I want the others to download.
Hi there,
You may find the information in the articles below helpful.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
-Griff W. -
I am trying to download my photos from my iphone to my computer, but the computer does not show the device or give me the option to import.
Have you already confirmed that you trust the computer?
Launch iTunes, then connect your iPhone to the computer.
When prompted, confirm that you trust the computer. -
I tried to buy on itunes and it said" your apple id has been disabled".Do you know why and how do I fix it?
If changing your passwords does not solve, then contact itunes support
-
I have downloaded a CD from iTunes onto my Macbook pro but the first three songs cut out after a few seconds? Help!
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2 -
I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?
Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
i have an ipad 2 with ios 6 and i want to download ibooks using the itunes on my laptop .but the ibooks is compatible with ios 7 or later.i need ibooks urgently and how do i download the compatible version in my windows laptop.
Download the iBooks app to iTunes on your computer. Once it's downloaded, go to the Purchased section in the App Store on the iPad, select iBooks and you should be prompted to download a compatible version.
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Im trying to restore my imac as im selling it. Ive followed advice from the internet where when you start it hold down on 'alt' until 2 disks appear but this never happens. I went into Disk Utlity to earse but the earse button is shaded out so it wont let
What OSX was installed when you purchased your Mac? Even though it was installed you should have received the install disk(s) as the Utilities are on those.
If you do not have the install disk you can try contacting Apple and see if they can supply one,(explain you never received at purchase) you will need the build info of your machine, which can be found by clicking the Apple logo in the menu bar>About This Mac>More Info, and it should be in the first window under hardware overview. Model Identifier.
Customer Support:
800-767-2275
Erase instructions
http://support.apple.com/kb/HT3910 -
my iPhone was stolen last night and I'm trying to recover all my photos from that phone and get them on my mac laptop. The iCloud photo stream only imported 1,000 photos from my stolen phone. How can I retrieve all of my other photos?
You have to reset the device to Factory Settings in order to restore it from an iCloud backup. You probably want to back it up as is before you do this.
To do the reset after you have backed up the current device, go to Settings>Reset>Reset all Content & Settings. This will erase the device. If you are signed onto iCloud with Find My iPhone turned on, go to Settings>iCloud and scroll to the bottom to sign out of iCloud before you do the reset.
Once you have reset your device, you will set it up like a new phone. When it asks if you want to restore it from an iCloud backup, select the backup you want to restore it from.
Cheers,
GB -
I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.
This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
imovie is trying to open, opens and then the spinning wheel takes over, why and how do I fix this issue?
Finder Go menu --> Go To Folder... "~/Library/Preferences", then
delete iMovie related plist such as "com.apple.iMovieApp.plist" and "com.apple.iMovie.plist". -
I cant copy and paste images with firefox but i can with MS explorer why and how is this?
i cant copy and paste images with firefox but i can with MS explorer why and how is this? i can only copy text but not images is ther a way i can copy images with firefox and how??
I was having this issue with MS Live email. The old Microsoft shortcuts work. For copy press ctrl+c. For paste press ctrl+v. Here is a webpage that lists all Firefox shortcuts. http://www.mouserunner.com/FF_Shortcuts1Printable.html
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I have up dated my itune and now it will not play my old purchase movies. I have brought new ones and they work but my old purchases will not. Why and how can I fix it.
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
Im trying to update free apps and it says "apple ID disabled" what why and how do i fix that
Im trying to update free apps and it says "apple ID disabled" what why and how do i fix that
http://support.apple.com/kb/ts2446
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