I am trying to download an app using a new Apple ID. When I try and do this it still links the app to my old Apple ID and says I need to enter my old Apple ID password to download it from iCloud. Help anyone?
I'm trying to download an app off of the App Store and the little cloud pops up next to the app I wanna download because I used to have it when I had my old Apple ID. How do I get this off so I can get the app again using my current Apple ID?
Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID.
Similar Messages
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When I try to download apps I get an error message referring metro apple UK but when I try to do this I get the same message ergo unable to load up any apps... H e l p please...
Change to UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
When I try to upgrade final cut pro x, the app store wants me to buy a new version, why?
when I try to upgrade final cut pro x, the app store wants me to buy a new version, why?
Item
Artist
Type
Unit Price
O Brother, Where Art Thou? (Soundtrack from the Motion Picture)
Write a Review Report a Problem
Various Artists
Playlist
$5.29
Final Cut Pro, v10.0, Seller: Apple Inc. (4+)
Report a Problem
Apple®
App
$299.99
Subtotal:
$305.28
Tax:
$24.73
Order Total:
$330.01 -
I've been using LR with my Nikon D3200 for a year or so. Shooting in RAW/NEF no issues with import etc until I updated LR and now I can't get LR to allow me to select when I try to import. It does show the images but they're grayed out and not able to be selected. Any thoughts? TIA
Greyed imaged in the Import dialog box mean you have already imported the photos into Lightroom, so there is no need and no benefit to importing them a second time.
Just go to the Library module, search for the desired photos, and resume working on these photos. -
I tried to open iPhoto just minutes after I was already using it and now it tells me that I "can't open the application "iPhoto.app" because it is not supported on this type of Mac". I worked fine earlier and there have been no recent updates that I know of on my computer. Can anyone help.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
I have redeemed my itunes card for $25.00. This amount shows next to my account name. I chose songs from the itunes store and added to my wish list, but when I try to purchase these using my $25.00, it tells me this has already been redeemed. How do I buy songs and use my gift card to pay for them?
The amount is already credited to your account. Purchase something and it will use this balance.
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Using FireFox 10.0.2, when I try to bookmark a page, why is the bookmark pull down menu faded?
I can provide a screen shot of the problem if it will help. I also uninstalled 10.0.2, went back to the 9.0.1 version and this occurs too. I checked all options and I could not find anything that would change the background of the bookmark menu. I did find that if the web page had a dark background, the bookmark pull down menu was visible but not visible on a white web page.
Thank you cor-el for the response. I tried disabling the "hardware acceleration", shut down Firefox then restarted and get the same results. I can see the pull down menu well when there is a dark background. I may just have to wipe the system, reload the o/s then reload Firefox. Do you think it would help to load an earlier version of Firefox?
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I Have a new wifi router and have set up my iPad / iPhone and wireless printer correctly to the new router but I can't print from the iPad and iPhone. It keeps saying ' no AirPrint printer found'. Help please!
Start with the most basic thing that you can try. Unplug the router from power for about 30 seconds, and restart the printer and the iPad and plug the router back into power.
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My iPod says "cannot be synced. The required file cannot be found" it also defaults to apple logo when I try to access photos. I think the issues are linked. Any ides?
So you have tried removing/trashing your iPod's photo cache? See here for more information on where to find this file.
iTunes: Understanding the iPod Photo Cache folder
B-rock -
Hi. I tried to change my old icloud account on a new one. After reset the settings I need to enter my old Apple ID account and password, that I don't remember.
I do not remember it because when I bought the my iPhone 4s in 2011 I didn't understand how it works and asked a representative to set it up for me. The representative helped me and gave a piece of paper with login and password but I lost it a long time ago.
Before resetting the settings I turned off "Find my iPhone" function, but it anyway asks me to enter my old Apple ID and password. I have the original box, documents, receipt. So how can I solve this problem?You do not have to call US, but you need to call. Or else.
Contact Apple for support and service - Apple Support -
How do I retain my apps after I change my apple ID? Right now I'm unable to update any of the apps with the old apple ID. I get an error message about an invalid id or Password. If I delete my appos and start over, I may lose the apps that I purchased (like the ones for $5 +....
Apps are always tied to the ID that was used to purchase them originally. Did you try entering your old password and see if that works?
If you need to sign out of your old account go to Settings>Store>Tap on your ID and sign out. Sign in with the new one.
you can also access your ID in the featured tab of the App Store. Swipe to the bottom of the screen and you will find it there as well. -
Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support. -
Hello everybody, I have the following problem: my apple id was desabled for security reason and I have to reset my password to enable the account again, but when I try to do this, using the e-mail, I've never received such e-mail. When I chose to do this by the security answers, it's not work again, because does not accept my birth date. Can you please somebody help with this issue? Thanks in advance
If you have a rescue email address on your account then you've checked the inbox and spam folder on that account as well, and you've tried requesting the email again ? If you still can't find it then try contacting Support in your country and see if they can reset it for you.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
Just bought a used MacBook pro after my previous died. I want to migrate my applications, data, etc from a time machine backup of the old computer to the new. Will this affect, or overwrite the Apps., data, etc existing on the new machine?
No. Only those Apps that are not installed on the new will migrate over.
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Two days ago I changed my apple id. Itunes recognizes my new apple id when I access itunes via the computer. when I try to make a purchase or update my apps on my iphone, it asks to give the password to the old apple id. How do i change it on my iphone?
Apps and music are forever tied to the Apple ID under which they were purchased. If you don't want to continue to get that message, delete the apps and purchase them again with your new Apple ID.
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