I am trying to download cs6 with web prem from my old dead computer to my new one.

i am trying to download cs6 with web prem from my old dead computer to my new one but a down load promt isnt appearing. the info is still in the my products tab. how do i get a human to help me

If you mean you are trying to transfer the programs from one machine to another that will not work.  You need to install the application using installations files.  You can find the installation files thru the page linked below.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

Similar Messages

  • Trying to download CS6 design & Web premium suite but keeps getting stuck at 10.28%

    I have tried to download CS6 design & Web premium suite over 6 time but it keeps getting stuck at 10.28%.
    Please advise

    I am having exactly the same error when downloading Adobe CS6 Design and Web Premuim for PC. The Adobe Download Assistant stops the download at 10.28% complete and will not go any further. I've cleared my cookies, tried different browsers (IE 10 & Chrome), I've uninstalled and reinstalled the download assistant. I tried Jeff's advice from the previous post (although that I think is more to help with troubleshooting after the software is downloaded.) I also tried restarting the download over and always, it stops at the same spot (10.28%) and will go no further.
    I am currently running Windows 7 64-bit. Any help would be appreciated.

  • After moving my itunes library from my old WinXP computer to my new Win7 computer, itunes gives a warning that my content on my phone must be removed and re-synced. I want to merge changes/updates on my phone with my itunes library as normal, not erase it

    After moving my itunes library from my old WinXP computer to my new Win7 computer, itunes gives a warning that my content on my phone must be removed and re-synced. I want to merge changes/updates on my phone with my itunes library as normal, not erase it & replace it. My updates/changes will be lost.
    How do I merge content on my iPhone & content in iTunes together?

    Hopefully you still have the original library and can redo the migration...
    These are two possible approaches that will normally work to move an existing library to a new computer.
    Method 1
    Backup the library with this User Tip.
    Deauthorize the old computer if you no longer want to access protected content on it.
    Restore the backup to your new computer using the same tool used to back it up.
    Keep your backup up-to-date in future.
    Method 2
    Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
    Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
    I'd recommend method 1 since it establishes an ongoing backup for your library.
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    If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
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  • I am trying to transfer my songs from an old to computer to a new computer on iTunes with Ion products

    I am trying to transfer my music from an old computer to a new one.  Nothing I recorded from Ion (I have spent over 2 years on this, so I am almost in tears thinking I have wasted 2 years) is showing up on the new computer.  When I put a burned CD into the old computer, it lists title and artist.  When I put it in the new computer, it shows up as "unknown." It seems that I have a whole lot of unknown files I transfered, but they do not show up in Itunes.  To make matters wose, what did transfer (not Ion recorded items) is there multiple times.  Some things are there twice, some six times.  That makes no sense.
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    One way is to Drag and Drop the  Entire iTunes Folder  from your Old Computer to an External Hard Drive...
    Then Drag and Drop the  Entire iTunes Folder to the location of your Music on the New Computer...
    These Links may Help...
    Backup iTunes to an External Drive
    http://support.apple.com/kb/HT1751
    Moving iTunes Media Folder
    http://support.apple.com/kb/HT1364
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  • Why do i get access denied when trying to download CS6 Design & Web Premium?

    I have a serial number for CS6 Design & Web Premium. I have a new computer I want to set it up on. I went to download it from Download CS6 products but I keep getting:
    Access Denied
    You don't have permission to access "http://trials2.adobe.com/AdobeProducts/DSST/CS6/win32/DesignWebPremium_CS6_LS16.7z" on this server.
    Reference #18.d1e1a60.1425598287.217a0f4
    Does anyone know what I'm doing wrong?
    Thanks for any help,
    Noah

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.

  • How to migrate from my old MacBook Pro to a new one with less disk space and an external hard drive?

    I have just bought a new MacBook Pro and an external hard drive.
    Yet I have problems migrating data from my old MacBook Pro (more internal disk space with around 500 GB data) to my new one (internal disk space less than 500 GB). 
    I have connected all 3 devices but it seems the Migration Assistant does not have an option for us to select to migrate to an external hard drive.
    Any other way to do it?
    Kindly help me.  Thanks.

    For your situation, Target disk mode may be the most efficient method:
    http://support.apple.com/kb/ht1661
    Ciao.

  • HT3819 im trying to transfer music from my old phone iphone to my new one. but the music is from a different itunes

    im trying to transfer music from my old iphone to my new one. but the music is from a dirrent itunes account. is that possible???

    You sync music from your computer to your iphone.

  • I tried to download all of the music from my old iPod Classic and my MacBook Pro erased all of my music and movies without authorization. Is there any way I can restore my music to my iPod?

    Please help! I had about a 40 GB collection and it is devastating to have lost all of these memories.

    Contact the developer/go to theri support site.

  • How do I change from my old email provider to the new one so when i click on a web link I dont get the old proviser which I no long have?

    Often webpages contain links to someone who can be contacted just by clicking on the contained link and then one's email service pops up with the required email address etc filled in. However i have recently change service provider and I still get the old provider showing which I no longer have, when I click on such website links. How do I get the new provider to show?

    For Firefox you would generally have Use system default if on your system , or choose a web based system such as GMmail
    :T00ls > Options > Applications > mailto: (drop down has choices)
    Windows OS
    :Control Panel > Default Programs > choose program if on your system or Firefox if web based email

  • I have two itunes accounts - one i had on my original pc and then one i created with my Mac. Is it possible to add the library from the old iTunes account to my new one

    I have two itunes accounts. One is an old one with a substnantial library attached and one is much newer which I created with my new Mac. Is it possible to merge the two libtaries into my new account?

    You can merge the two libraries but not the accounts. Each account is a separte entity.
    You are likely best to use the older account as that is where a bulk of the purchases are from. If the file is a unprotected purchase then it doesn't matter. If the content is DRM encoded then you will need to authorize your computer to both accounts as needed. All new music purchases are DRM free but video is still DRM encoded.
    There is no reason to create a new iTunes or Mac App Store account if you get a new computer.
    MJ

  • HT4522 How do I download from an old time capsule to a new one or to my computer?

    I have a new 2T time capsule but have somehow lost all the old material I originally copied from my old time capsule. How can I go into the old capsule and re-copy all those files onto the new capsule?

    Check the disk capacity left on the new 2TB, as the files are likely there.
    Are the files TM backups? You handle those somewhat differently to regular files.
    Check Q18 here for moving TM backups.
    http://pondini.org/TM/FAQ.html
    Otherwise it is standard copying of files via finder.
    I strongly recommend using ethernet.. turn off wireless. This is going to be a bit slow because the copy has to take place via the computer.. ie all packets are copied.. old TC--Computer.. Computer--new TC. As such it can take ages if you use wireless.
    Bridge the old TC and plug it into the new one. Then you can mount the TC disk .. open a second finder window makes it easier to keep things open .. create a new directory in the new TC.. for old files .. do not just dump them under the root directory. And then copy away.

  • What do I do with error code: A12E1? I am trying to download CS6 CC.

    What do I do with error code: A12E1? I am trying to download CS6 CC.

    Hi BeckyTexas,
    Please refer the steps mentioned thread: http://forums.adobe.com/thread/1272698 .
    If still the isue persists then try downloading CC apps from the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html .
    Kindly follow the very important instruction before download.
    Regards,
    Romit Sinha

  • I have purchased  an IMac and I am trying to download CS6 to it.  It is downloading but keeps stalling. I pulled up my downloads and it tells me that "There is no application set to open the document Photoshop_13_LS16.dmg.port."?

    I am trying to download CS6 to my IMac. The download will almost complete but then it stalls.  When I pull up the downloads it is giving me the explanation that "There is no application set to open the document "Photoshop_13_LS16.dmg.part."?

    that's a partial download.  delete it.
    use a different connect (you can transfer to your imac on an usb stick, eg), use a different browser and/or use a download manager.
    also,
    if you follow all 7 steps you can directly download a trial here:  Download Adobe CS6 Trials: Direct Links (no Assistant or Manager) | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • Trying to download CS6 Master Collection stuck on Extracting

    OSX 10.6.8 Trying to download CS6 Master Collection seems to be stuck on extracting. After hour or so of no change tried to restart process and get Error 105. Have rebooted browser, computer and process all with same result, still stuck on extracting.

    Where are you choosing to download the install files too?  Please see solution 4 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_4.

  • Downloading CS6 with obstacle of adobe bridge bridge.exe in background?

    Am trying to download CS6 having purchased it. The program says to close all applications which I have done. Yet still it says that Adobe Bridge (Bridge.exe) is running and stopping the download. How to close Adobe Bridge (Bridge.exe)??

    Terminate the process in task manager.
    Working with your Operating System’s Tools
    Mylenium

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