I am trying to download ebooks with with the adobe reader
I am trying to download ebooks with the adobe reader, i keep getting an error message saying it is an unsupported file. how do i correct this?
What is the format of e-books.
Adobe Reader can only open PDF files.
If you have e-books with epub format, you might need Adobe Digital Edition : http://www.adobe.com/in/products/digital-editions/download.html
Similar Messages
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I have been trying to download adobe reader several times I have tried to click run and save the adobe reader installer box pops up with a blank black screen. I have browser IE 11
Try using the offline installer from http://get.adobe.com/reader/enterprise/
[topic moved to Adobe Reader forum] -
Need support person for help with loading the adobe reader
We purchased Adobe reader but it will not load onto my computer and per my boss I need to get help from you.
my phone number is 813-445-7295 ext 104Nobody will ring you, sorry. But perhaps we can help (this is not Adobe staff).
Let's start with what you purchased. Check your receipt. Adobe Reader is free, nobody should have charged you for that..
Then, let us know what you mean by "will not load". If you get any messages, please let us know the exact words. -
It says I should contact customer care, so I am. Please help! Need to download Acrobat XI.
Here's a screenshot.
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I'm trying to download Photoshop CC with the creative cloud app. When I click on updates it just spins and spins, nothing happens. Help!
Hello,
I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC (together with the Apps) doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter -
I have a new hp tower running windows 8.1 and have been trying to install the adobe reader. The installer downloads (1meg) and I choose to run it but it just sits with an empty screen. I've checked task manager and it takes up memory but does nothing. After letting it run for 3-4 minutes I kill the task. What can I do to get the reader installed on this machine? I've tried using chrome, firefox and explorer and get the same results with each.
Try the offline installer from http://get.adobe.com/reader/enterprise/
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Good Morning, I am having issue downloading ebook. Getting message "Adobe digital edition 4.0 has stopped working" with problem event name : APPCRASH. Any ideas how to fix this?
Do you have the most current dirver for the printer?
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Getting following error when trying to download ebooks: E-AUTH-BAD-DEVICE-KEY-OR-PKCS12
I AM TRYING TO USE A GLOWLIGHT I JUST PURCHASED, BUT KEEP GETTING ERROR: E-AUTH-BAD-DEVICE-KEY-OR-PKCS12. Can you tell me what I need to do to correct this problem?
Some ebook sellers use the Adobe DRM mechanism, but rather than relying on the Adobe ID for authorization have their own Vendor ID (their own user/password).
You could be able to read your old books but not the new one if all the old books used the Adobe ID, but the new one used a separate Vendor ID.
Check with the ebook seller if you should be using a separate Vendor ID.
ADE1.7.2 does not support different vendor IDs. V2.0 does, but I am not sure exactly how to get it to do so.
The user guide says ' The best way to do this is to supply an Adobe ID or Vendor ID, associating the book with your ID.',
but doesn't say how to do this. -
I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt or damaged. I would rather have my 2008 Dell at this point. what is wrong with this thing
Perhaps the PDF files are corrupted.
Hit the command key and spacebar, a blue Spotlight in the upper right hand corner appears, now type Preview and press return on the Preview program.
Now you can try opening the PDF's from the file menu and see what's going on.
If they are corrupted, perhaps they are trojans from your Windows PC or gotten from a bad location online.
Download the free ClamXav and run a scan on the possibly infected folder. -
I am trying to download ebook from my public library on my macbook pro but cant get it to work anyone got a solution?
They are usually intended for mobile devices like iPhones, iPad's (and Kindle's) ... you need the Apple iBook app to read them.
Google for Stanza or eReader and it should do what you want. -
I downloaded Mail Update for Mac OS X 10.5.6 and was told it could not be installed because it was from an unidentified developer. Tried installing download from MailUpdate & advised the disk did not meet the requirements for update. Expect it's due to being at 10.9.1. Mail is still teetering between dysfunctional and non-functional. Advice?
I'm not sure what "Mail Update for Mac OS X 10.5.6" is. Mac OS X 10.5.6 is Leopard, a system that is quite old at this point. There have not been any Mail updates for Leopard in quite some time. If you are trying to install some old Mail update for Mac OS X 10.5.6 in Mavericks, that won't work.
If you are trying to install the Mavericks Mail update manually, that's not necessary if you have updated through the App Store. If the App Store shows no updates, you don't need this. (The error message doesn't make sense, and may indicate some other problem with your system, assuming that you were downloading this update from Apple's site.)
I'd advise you to start a new topic in the Mavericks forum and describe the problems you are having with Mail. Be sure to include specifics, but try to avoid speculating on causes, as responses that may be related to an inaccurate assumption on your part can cloud the issue. -
Please help me with installation of adobe reader
Hello, I hope I'm in the right spot. I finally was successful in downloading and installing flash player but now I can not download and install the adobe reader!! It gets all the way through the download and gives me the message "installation did not pass the integrity check"... as a result I can no longer read pdf's... Please help. What is up with this??? This was the same message and problem I had with installing the new flash player, but I ran a debugger and then was able to download the flash player. I tired running the debugger again and installing reader but it did not work. Please help. Thank you,
KathleenI've had the same problem installing the update for Adobe Reader 9.3.2. On every PC at work (Windows XP SP3) I have had to uninstall Adobe Reader and reinstall in order for the 9.3.3 to be accepted! Annoying but acceptable. However, on one particular PC I now have the problem where I am unable to neither uninstall nor update nor reinstall - whatever I do the same message comes up:
"This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package."
I hoped your link would assist, but alas it has not.
I have tried System Restore to a time prior to all this fuss and bother, but that hasn't helped either - the same message still comes up.
I am now at a loss as to what to do next and getting peed off as I'm having to try to resolve this remotely while at home, on a weekend, when I should be out enjoying the glorious London sun!
Cheers in advance to anyone who can help =)
P.S. Our PC's aren't linked to a network server - they are standalone. We're a charity with limited funds alas. -
I am trying to download library books onto my Nook reader and keep receiving the message that the book isn't authorized to download. Have not downloaded a book in several months but haven't had this problem in the past. Help?
same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please
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I am trying to download an app. but the screen on my iphone 4S has frozen when I reached the screen saying it was ready to download and I was
seeing an "OK" button to press. Nothing happens and I can't get out of the screen. When I shut off the phone and cut it back on and go to "apps"
the frozen screen appears again. Any help???Have you had an issue with a previous purchase from iTunes or has your credit card expired? Even though it is a free app, you may have to update your payment information, since you already have a credit card on file. They have to be updated in iTunes.
If none of that applies, try signing out, Restrt and sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
if that doesn't work, you may have to contact iTunes Store Support and seek their assistance.
https://expresslane.apple.com/Issues.action -
I am Canadian. I apparently tried to download an app from the US app center but couldnt. Now I can't download or update any apps because I am still connected to the US site. When I try it says "change over to the Canadian site" but it doesnt shown me how.
You cannot use other countries itunes stores.
You must be within the Country with a Valid Billing Address and Credit Card for that Country to use the iTunes Store of that Country...
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