I am trying to download Elements 11...

Twice I downloaded files to my computer but its not saving  as a program, rather as individual files.  I have the download asst. on computer.  I saved both to desktop.  What can it be?

I'm not double clicking on any file. Where did you get that?I read the attached link and I see its for PURCHASED programs.  Again, its the 30 day trial I am trying to download. I see that I'm not the only one having trouble downloading this free trial of PS Elements 11.  Perhaps its, (like you say to someone else), Corrupted. 
I'll let them know at the support dept.
Chris
Date: Fri, 1 Feb 2013 08:49:23 -0800
From: [email protected]
To: [email protected]
Subject: I am trying to download Elements 11...
    Re: I am trying to download Elements 11...
    created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
Caliboonda I am unsure why your virus protection is giving you that warning.  What is the exact name of the file you are double clicking on?   You may want to work with directly with our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5040505#5040505
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