I am trying to download illustratorcc on the cloud but my wheel is just spinning

I am trying to download illustratorcc on the cloud but the wheel is just spinning.

Hi,
Are you still having issues with downloading the Illustrator software? If so, I would suggest try to download the software from the following direct link for the software. http://prodesigntools.com/tag/ddl
If you find that this resolves your issue or was helpful, could you please take a moment to come back to this discussion and mark the post as helpful. Doing so greatly benefits your fellow users
Thanks
Scott

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For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
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I am trying to download illustratorcc on the cloud but my wheel is just spinning

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