I am trying to download library books onto my Nook reader and keep receiving the message that the book isn't authorized to download. Have not downloaded a book in several months but haven't had this problem in the past. Help?
I am trying to download library books onto my Nook reader and keep receiving the message that the book isn't authorized to download. Have not downloaded a book in several months but haven't had this problem in the past. Help?
same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please
Similar Messages
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I recently did the update for iTunes and after I did that I got the error message: MSVCR80.dll file not found. I followed the suggestions from someone in this community to fix it and now some of my songs aren't playing. And they are the ones that I purchased from iTunes not CDs that I have and ripped to my iTunes library. I can see the songs listed in my iTunes library as well as on my iPod but yet they won't play. On my computer I get the message that this computer is unauthorized to play them and to authorize it. I only have one computer, so I have no idea why I'm getting this message. And does anyone have any suggestions as to how to get all of the iTunes songs to play again?
Hello Angel82co,
It sounds like you have some songs in your library that are not playing, and when you try to play them you are being told the computer is not authorized to play them. I would start by verifying that your computer is still authorized, and take note of the Apple ID that you sign in with:
To authorize a computer, follow these steps:
Open iTunes.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
If your Apple ID uses an expired MobileMe account, you can still authorize your computer.
From: iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
If the issue persists, next I would use the following article to double check that these songs were purchased under the same Apple ID you used to authorize the computer:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If it is the same Apple ID then I would next delete the song, and re download it from your purchased history, with this article named:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thank you for using Apple Support Communities.
All the best,
Sterling -
The SD version of my tv download didnt sync & I have an iPod. I can play it in iTunes but it won't sync with my iPod. I've never had this problem before, the other tv episodes have worked/downloaded both versions fine. How do I fix this?
The SD version of my tv download didnt sync & I have an iPod. I can play it in iTunes but it won't sync with my iPod. I've never had this problem before, the other tv episodes have worked/downloaded both versions fine. How do I fix this?
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1. only in firefox - flashplayer won't upgrade, endless loop of "add plug-ins" etc.
2. vertical scroll bar flipped from left side to right.
3. crtl ++ to zoom doesn't function.
4. can't load any "personas" when in Google gmail.
If I use Explorer, none of these problems exist. This suddenly happened overnight! I have your newest upgrade and I haven't had any problems for the past year or so....this is weird.
== This happened ==
Every time Firefox opened
== Monday 6/14Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.
See [[Managing the Flash plugin]] and [[Installing the Flash plugin]] -
It won't let me drag an effect from the browser all of a sudden. I have always been able to do before. I am using effects from favorites bin and when I try to drag it to the timeline, it won't move. I have never had this problem before. Please help.
P.S. I have tried other effects including transitions and it still won't let me drag.Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia -
Have been trying all weekend to upload Jpegs- either Send does not work or shows files uploading then shows error- never had this problem with Send Now-16 images total size 92MB-largest image 13MB
Hi Ciaran19,
Are you sending files from the Adobe Send interface, Adobe Reader, or the Outlook plug-in?
Have you checked to see whether the files that you're sending appear in the Recent Files/Sent Files list when you're logged on to https://cloud.acrobat.com? (It could be that they're uploading, but not being sent.)
It would also be worthwhile to send the files in smaller batches, to see whether a particular file or files is problematic, and causing the error.
Please let us know how it goes. If you're still having trouble, please let us know where you're sending from, and whether you're able to send the files in smaller batches. It would also be helpful to know the exact error message that you're receiving.
Best,
Sara -
Why doesn't my VGA adapter work to connect my iPad2 to my projector. I haven't had any problems in the past?
Hey MarieF-D,
Thanks for the question. The following article provides basic troubleshooting steps that may help to resolve your issue:
iOS: About Apple Digital AV Adapters
http://support.apple.com/kb/HT4108
Troubleshooting
If you encounter an issue using the Apple Digital AV Adapter or VGA Adapter:
Disconnect and reconnect the adapter from the iOS device and display.
Connect directly to the TV, projector, or external display using a known-good VGA or HDMI cable.
Remove any VGA or HDMI extension cables or converters.
Note that accessories that convert a VGA or HDMI signal to other video formats (DVI, Composite, Component) are not supported.
Ensure that you are using the latest version of iOS. Some Apple Digital AV Adapters require iOS 5.1 or later.
Note: When using an Apple Digital AV Adapter manufactured before early 2012 with iPad (3rd generation), you may see the "This accessory is not supported" alert. Dismissing the alert will allow you to use the adapter.
For optimal performance, you may need to adjust the video resolution or settings for your display. If your display offers an "auto detect" or "factory default" setting, you may be able to use these options to optimize video resolution and display.
Thanks,
Matt M. -
I have an IBook PPC G4 with version 10.4.11. I am using Safari version 4.1.3. I haven't had any problems until the last few weeks. Safari unexpectedly quits on me at least 4 or 5 times a day. Does anyone know of a solution to my problem?
I've never used this site before and had a hard time figuring out how to reply to you.
Mac OS X Version 10.4.11 (Build 8S165)
2014-05-17 07:21:32 -0400
on write, error=-1
on write, error=-1
2014-05-17 07:21:37.627 SystemUIServer[83] lang is:en
May 17 07:21:40 Joe-Kannars-iBook ntpd[176]: bind() fd 12, family 30, port 123, addr 2601:7:5980:69e:211:24ff:fec3:b72a, in6_is_addr_multicast=0 flags=0 fails: Can't assign requested address
Workaround Bonjour: Unknown error: 0
May 17 08:39:30 Joe-Kannars-iBook mDNSResponder: ERROR: getOptRdata - unknown opt 4
May 17 08:39:31 Joe-Kannars-iBook mDNSResponder: ERROR: getOptRdata - unknown opt 4
May 17 08:40:23 Joe-Kannars-iBook mDNSResponder: ERROR: getOptRdata - unknown opt 4
May 17 08:40:24 Joe-Kannars-iBook mDNSResponder: ERROR: getOptRdata - unknown opt 4
May 17 08:40:26 Joe-Kannars-iBook mDNSResponder: ERROR: getOptRdata - unknown opt 4
May 17 08:40:30 Joe-Kannars-iBook mDNSResponder: ERROR: getOptRdata - unknown opt 4
May 17 08:40:38 Joe-Kannars-iBook mDNSResponder: ERROR: getOptRdata - unknown opt 4
May 17 08:40:54 Joe-Kannars-iBook mDNSResponder: ERROR: getOptRdata - unknown opt 4
May 17 08:48:06 Joe-Kannars-iBook crashdump[234]: Safari crashed
May 17 08:48:12 Joe-Kannars-iBook crashdump[234]: crash report written to: /Users/admin/Library/Logs/CrashReporter/Safari.crash.log
May 17 10:38:57 Joe-Kannars-iBook crashdump[249]: Safari crashed
May 17 10:38:58 Joe-Kannars-iBook crashdump[249]: crash report written to: /Users/admin/Library/Logs/CrashReporter/Safari.crash.log
May 17 12:21:07 Joe-Kannars-iBook crashdump[265]: Safari crashed
May 17 12:21:14 Joe-Kannars-iBook crashdump[265]: crash report written to: /Users/admin/Library/Logs/CrashReporter/Safari.crash.log
May 17 12:22:56 Joe-Kannars-iBook /usr/sbin/ocspd: starting
May 17 15:43:04 Joe-Kannars-iBook crashdump[293]: Safari crashed
May 17 15:43:09 Joe-Kannars-iBook crashdump[293]: crash report written to: /Users/admin/Library/Logs/CrashReporter/Safari.crash.log -
My iphone screen showed green colours then reset when I went into facebook after a random email address had replaced mine? I reset it, then it went back to normal but has anyone had this problem?
Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
I purchased 2 iphone 5's. One for my husband and one for me. Both have cracked the screen in the first week. I even have a case on mine. Never had this problem with the previous versions iphones being so fragile. Has anyone else experienced this?
Tests by some of the web sites and magazines claim that the iPhone 5 is in fact more rugged than previous models. That doesn't obviate the possibility of an assembly defect that would make yours more susceptible to damage, but if you dropped or impacted them and they cracked, then your warranty will not apply and you'll have to pay for replacement, either the AppleCare+ "deductible", if you purchased AppleCare+ with your iPhone, or Apple's normal out-of-warranty replacement charge.
You can of course make an appointment at an Apple Store, explain the situation, and hope that there's something they can do for you. Don't count on it, though.
Regards. -
I have digital copies of Expendables 2 and The Bourne Legacy in my iTunes library. When I sync my iPod Touch, I'm told these movies will not play on my iPod Touch. I haven't had any trouble in the past with digital copies syncing to my iPod Touch. Any suggestions?
See:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
iTunes: Sync purchased HD videos to iPod or iOS device
Assuming yo have a 4G or later iPod. only those support HD -
I purchased an iPhone 4s on 5/3/2012. Yesterday (7/17/2012) the battery started draining very quickly. I always make sure to close and kill any apps after I finish using them. I haven't had any problem with the battery until yesterday afternoon. Any suggestions?
Thanks
MaryBasics from the manual are restart, reset, restore from backup, restore as new.
Try these.
Here is more info:
Apple - Batteries - iPhone
If all else fails make an appointment at the genius bar. -
I had this problem with the folder with the question mark in it
hello guys, so i had this problem with the folder with the question mark in it and now i just keep the options button pressed till it shows me the option to boot and so how can i get that solved and my mac can just boot normally and something else is that i press on system preferences and nothing happens it basicly does not exist so if you guys could help me it would be great
<Re-Titled By Host>It sounds like either the system on your disk drive is corrupt or the disk drive died.
Assuming the information in your profile is correct then boot from the install DVD for you MBP. From there you should be able to run Disk Utility to check out the disk drive. -
I keep getting the message that my startup disk is full, yet I have almost 300GB left on my hardrive. I have emptied the trash on my desktop and in iPhoto, and I have removed unnecessary programs. The only way I can get the message to go away is to restart my computer. If I let the computer go to sleep, I get the message back when I start using it again. Any suggestions?
Mountain Lion Recovery
Boot up from your computer by holding down the command+r keys. This will take you to the recovery drive.
Select Disk Utility & hit Return.
In Disk Utility select the HD on the left & click on Repair Disk (bottom right).
=======================
Empty the trash in the Dock as well as iPhoto’s trash!
Open up your application folder & go through all your apps. Trash all the apps you no longer want and/or use.
An easier way to do this is to open the Application folder in list view & press the Command+j keys.
In the the dialog that appears, click the "This Window Only" button & the "Calculate All Sizes" check box.
Wait a bit until your file & folder sizes have all been calculated, then click the "Size" column to sort your apps from the fattest to the most anorexic.
Get rid of all your photo files you don't want and/or need. Same goes for those pics off the websites you downloaded (gifs, jpegs, etc.). Or transfer/move them all to a photo/movie storage site like ImageShack and Photobucket, 2 of the most popular FREE storage sites.
Get rid of all your video & music files you no longer view and/or listen too. Especially, if you already have the actual CD/DVDs or you can later redownload from a website. Or transfer them all to a FREE video/movies and/or music storage site.
Use Spotlight to make sure you got rid of everything. You can even trash directly from Spotlight! Better yet, download this FREE software called Find File. This app puts Spotlight to shame (works w/Mountain Lion).
Drag what you don't want and/or need to the trash. Better yet, download this neat little shareware app *demo* called AppZapper. It basically does all the work for you by not only trashing the apps but the apps preference files, caches & all its associated files.
Another software that does the above is AppDelete. Best of all this software is free!
Burn what you want and/or need onto CDs or DVDs. Not everyone has the luxury of purchasing an external HD and/or the system requirements for iCloud to store their "stuff.”
Dropbox is a free storage utility to check out.
You can check with your ISP to see if they offer *free* storage space. Most if not all do now-a-days. There are thousands if not millions of *free* storage facilities on the web also. Use your favorite search engine to search them out as they come in different storage sizes to fit your needs & wants.
Check for duplicate fonts.
Applications>Font Book
Select “All Fonts”
If you see any “black dots” next to any fonts this mean you have duplicates and/or multiple versions of these fonts.
To clean this up, select a “black dotted” font or the Apple + *click* to select multiple dotted fonts;
Edit>Resolve>Duplicates.
What the above does is turns off the duplicates & multiple version fonts. Not delete them.
More than likely the “extras” were installed by other programs and/or other users.
Clear out font caches
Use FontNuke. It does all the work for you. And, best of all it’s *FREE*.
Printer Drivers
Get rid of all the printer drivers you don’t need & use except the ones for your *current* printer(s)/scanner(s).
HD>Library>Printers Folder
If you accidently threw something out that you needed for your printer/scanner it can be easily obtained from the manufacturer’s website and/or from the CD that came w/the printer/scanner.
Garage Band
Has about 1GB of loops stored. Get rid of some some them. You surely don’t use, like and/or need them all.
HD>Library>Audio/Apple Loops>Apple>Apple Loops For GarageBand
Or just get rid of the Garage Band app altogether if you don’t use it.
Get rid of extra languages
Strip your computer down to your “native” tongue.
You can do this with a *FREE* utility called Monolingual. Another app that apparently does all the work for you. I’ve never used it. However, a lot of users here swear by & recommend it highly.
However, there is a warning for *native English speakers*. Make sure you keep BOTH English and English (United States).
Other Resources:
HD Space Checkers:
Disk Inventory X (FREE)
WhatSize (SHAREWARE)
OmniDiskSweeper (FREE)
GrandPerspective (FREE - donation)
Mac Performance Guide
Slimming your hard drive
Rule of thumb: You should never let your hard drive get to where you have only 10-15% of space left. -
I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.
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