I am trying to download lightroom5 on MAC and error has come up: the app is from an unidentified developer. what do i do next?
downloading lightroom5, on MAC and a message comes up with the app is an unidentified developer. can someone help me?
That's Apple OS X Gatekeeper kicking in.
Control+Click instead of Click
OS X: About Gatekeeper - Apple Support
Similar Messages
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Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop? It pops up every single day.
Erica,
I can, with 99.99% certainty, tell you that you are absolutely right in not wanting to download or install this "Helper," whatever it is (but we can be equally certain it would not "help" anything).
I cannot comment as to Oglethorpe's recommendation of 'adwaremedic'; I am unfamiliar with it. His links to the Apple discussion and support pages warrant your time and attention.
It might be really simple -- Trying looking in your Downloads folder, trash anything that you don't know with certainty is something you want to keep, and then Secure Empty your Trash. Then remove the AdBlock extension, LastPass, and Web of Trust extensions to Safari and re-boot. If the issue goes away, still be extraordinarily careful in the future.
Unfortunately, it's probably not going to be that simple to get rid of, in which case I'd then try the line by line editing in HT203987.
I have no further suggestions (other than a complete wipe and re-install...but that's a pain because trying to restore from Time Machine would simply ... restore the Mal).
For the rest of us, please post when you find a solution.
Best.
BPW
(Also, try to edit your second post -- black out your last name on the screenshot and re-post it for others) -
tried to download Opera Browser 10 and it says disk images failed to mount. reason,not recognized. What do I do to download this browser. using OS 10.4.11 and safari 4.1.3.Thankst sais
These are the requirements for various versions of Opera.
http://www.opera.com/browser/download/requirements/
Get the one that matches your Mac's.
http://www.opera.com/browser/download/?os=mac&list=all
Peter -
Hi, I downloaded get tube from google on my i mac and now want to delete the app completely, how can I do so?
Get AppZapper, a free program that removes apps. Make sure everything has been removed by checking with Spotlight once the app has been zapped.
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I have just got a new macbook which I would like to download my copy of CS5.5 onto. It doesn't have a disc insertion section section so I downloaded CS5 from the adobe website. However I can't install it because my computer says the installer is from an unidentified developer. Can you help please?
That's Apple OS X's Gatekeeper kicking in.
Control+click the downloaded file and click Open to manually tell OS X that you trust the file and it's OK to open it. -
I'm trying to update my iphone 4 and in order to compelte the restore backup from itunes i need to turn off the 'find my iphone' but i cant get passed the restore backup stage - what should i do?
Hi beckiewinter!
I have some information for you that may help you understand your iPhone's Activation Lock more thoroughly:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
So in order to update your iPhone, you may need to turn off Find My iPhone. This can be done through the iCloud settings, and more information on those settings can be found right here:
iCloud - iPhone User Guide
http://help.apple.com/iphone/7/#/iph3c79652c
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
My IPad is currently using IOS version 7.0.3. I am trying to download 7.0.4 and am unable to do so. The screen says "downloading", but nothing is happeniing. It also continues to say "Estimating time remaining........" and never changes. I would like to delete and start over or whatever, but am unable to do so.Any suggestions?
Unfortunately I tried that and it didn't work. Thanks for the help though. I tried to uninstall and it said I couldn't because the file is corrupt or something, but I think I finally got it uninstalled and/or deleted or whatever, but now I try to reinstall/download it again from the beginning and I can't. No matter what I do I can not get Firefox working again. No matter how many times I try to redownload it. Any other suggestions?
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Trying to download Adobe Illustrator CS3 and I get a "Installer Database Corrupt" message
You can look here
https://helpx.adobe.com/creative-suite/kb/error-installer-database-corrupt-install-1.html -
I have just got a leapad for my daughter, trying to download software for macbook pro and it says access denied, so can't even install CD to get it started. Any ideas as to why this would be? Thanks
Try going to System Preferences>Security & Privacy and under the General tab...
...select "Anywhere". Note that you'll need to use an admin account to access these settings.
Merry Christmas,
Clinton -
I'm trying to download os x but i can't get past the app store preview page i'm running 10.6.8?
I'm trying to download mavericks from the app store i get to the preview page but can't get past that page any farther i'm running 10.6.8
any ideas?Make sure you don't forget about Rosetta.
And you meet Mountain Lion Apple hardware requirements, and backup your data to at least two separate places, making sure neither is connected to the machine when the update is installed, and check that all your drivers are compatible as well. Only upgrade to Mavericks if there is software you need Mavericks for. Otherwise stay put until everything is up to date. -
Help!
Hi barumba,
Where are trying to download from? What happens when you try to download from here: Download Acrobat products | Standard, Pro | XI, X
Please make sure to sign in as an admin and disable any antivirus software before downloading.
Let us know how it goes!
Best,
Sara -
Please contact me ASAP - having an issue on iphone 4 - app store trying to download a free solitaire application and it give an error message that cannot connect to itunes store
[email protected]
817-999-1812 Joe or Jeana JonesHello, perhaps this may help: http://blogs.isaserver.org/shinder/2006/03/05/explanation-on-the-502-error-to-de lta-and-sun-sites/ the comments have some specific references to iTunes.
The issue is that it's almost certainly a problem with your firewall/proxy and not iTunes so you might be hard-pressed to find help here as suggesting help for private LAN infrastructure is not the same as suggesting help for iTunes. Usually I'd suggest turning the proxy off and work your way backwards to find out where the problem is but I guess this isn't possible.
Anyway, have a look at the link and see if it helps. -
Trial version of Premier Pro downloaded, but encoder does not.
Hi,
What is the version of premiere pro and media encoder you are trying to download?
What is the Operating system?
How much space is there on the computer?
Thank You
Arjun -
I been trying to download a rented movie and error (5301) I up dated before to 10.5.3
I cant download movies. It says that unspect error has occurred error (5301)
Is that actually a 5103 rather than a 5301?
If so, there's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Is there is a way to re download the app store?
1. Remove the worthless "Webroot" product by following the instructions on this page. If you have a different version of the product, the procedure may be different.
Back up all data before making any changes.
2. If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
*The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.
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