I am trying to download Mavericks: it says I purchased it but it hasn't downloaded. What do I do?

I am trying to download Mavericks: it says I purchased it but it hasn't downloaded. What do I do?

It's a big file 5.29 GB. Look in LaunchPad to see if there isn't an icon for the download with a slowly moving progress bar.

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  • I'm trying to convert a large PDF document to word but it keeps failing. What can I do? I'm on Windows 7.

    I'm trying to convert a large PDF document to word but it keeps failing. What can I do? I'm on Windows 7.

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  • IPod Classic 80GB - "iTunes library cannot be saved you do not have enough access privileges for this operation" It says it has synced but it hasn't. Help please I am not very tech minded

    iPod Classic 80GB. Message reads ' iTunes library cannot be saved you do not have enough access privileges for this operation'.  It says it has synced but it hasn't. Please help, I am not very tech minded.

    See this article about troubleshooting the error message regarding access privelages.  It may be preventing your iTunes library from being able to save/retain music you have recently imported to it, which may explain why no new content is being added to your device.
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  • Hi..when i'm buying the gem from clash of clans the device say your purchase succesful but i didnt receive any gem

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    I had this problem playing rage of bahamut on my iphone 5 ios 6.1.2. Another side effect was that I could not log into apple forums because it said session timed out. Turned out it was an app called onavo causing the issue by setting up a VPN. For some reason there is a delay in the transfer of data that apple did not like. I just went into the setting and turned the VPN off and all started working again. I don't know about your device but if you do have a VPN set up it should say VPN somewhere at the top near single strength. Hope this helps

  • I have forgotten my answers to the questions which are asked to identify me, and I am trying to press "send instructions to my e-mail", but this does not work, what should I do?

    I have forgotten my answers to the questions which are asked to identify me, and I am trying to press "send instructions to my e-mail", but this does not work, what should I do?

    If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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  • IPod 5th Gen says it is synchronizing, but it doesn`t. What can I do?

    I have been gifted a used iPod 5th Gen, and at first everything worked fine, it charges, when connected to my computer, the first sync was also fine. Now I have added some new songs to my iTunes  and want to put them also on the iPod.
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    Welcome to the Apple Support Communities!
    I understand that you have an iPod nano that you would like to add more music to from your computer, but the syncing finishes without moving the music to your iPod. In this situation, I would recommend reading over the attached article that explains how to sync your content, to ensure that your sync settings are correct. 
    Sync your iPhone, iPad and iPod with iTunes using USB - Apple Support
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    Joe

  • Saying I purchased it but isn't in my library.

    I Pre-ordered Justin Timberlake's new album, and it says that I purchased it but it won't download into my library. I also thought it was because it just still not released but I got an email saying that it was available. Help!

    Does the Store > Check For Available Downloads menu option find and download it ? If not then you will need to contact iTunes Support (audiobooks won't show in the Purchased tab for redownloading, they are one-time only downloads) - try  'report a problem' page to contact them : http://reportaproblem.apple.com
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  • Store says app is installed - but it isn't. What do I do?

    I have purchased an app, in the store it says it is 'Installed' but then an error with come up saying there was a problem with installation and it doesn't appear in either launchpad or the applications folder. What do I do?

    First, from the App Store menu bar top of your screen click Store > Check for Unfinished Downloads
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    My iPod will not make sounds. It says it is pplaying but it dpesn't play the music. What I mean by that is the bar to tell you how far you are in the song and how much longer you have of the song is moving but no sound is coming out. What should I do?

    What kind of iPod is this?  Have you tried a different set of headphones to see if that makes any difference?
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    B-rock

  • I bought an album and it says I purchased it but it doesn't come up in my library and it took all my money away

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    Hi 2cool4school,
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    http://support.apple.com/kb/ht5714
    Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Regards,
    - Brenden

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