I am trying to download microsoft office and it comes up "apple" and then password. I just put in my apple password that doesn't work. I type over "apple" and put my id in and then password and still no luck. Any suggestions please?

I am trying to download microsoft office mac but it comes up "apple" and then on new line password. Have put in my apple password with no luck then typed over apple and put in my id and then password but still no luck.

OS X Lion>: How to Easily Reset the Administrator Password

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