I am trying to download photoshop and it keeps failing

I just bought the $9.99/month photoshop package and it keeps failing everytime I try to download it. creative cloud downloaded but it keeps failing for the photoshop. I am very angry and don't know what to do.

Shut down your computer and restart it. Without opening any other programs, try downloading with the CC desktop app again. If that fails, sign out of the app, restart your computer, sign in and try again.
Benjamin

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Trying to download photoshop and premier elements [was:download]

windows cannot open file with z extension. trying to download photoshop and premier elements

EMK wrote:
i have downloades photoshop cc.
Why? That is the Cloud version of Photoshop - nothing to do with Elements 12. There is no serial number for Photoshop CC.
Please confirm: are you trying to download Photoshop Elements 12? or Photoshop CC?

I have 10.6 8 Sno Leopard and trying to download yosemite by it keeps failing. Are there other operating systems in between that need to be installed first?

I have 10.6 8 Snow Leopard and trying to download yosemite by it keeps failing. Are there other operating systems in between that need to be installed first?

Before embarking on a major OS upgrade, it would be wise, advisable and very prudent if you backup your current system to an external connected and Mac formatted Flash drive OR externally connected USB, Thunderbolt or FireWire 800, Mac formatted hard drive. Then, use either OS X Time Machine app to backup your entire system to the external drive OR purchase, install and use a data cloning app, like CarbonCopyCloner or SuperDuper, to make an exact and bootable copy (clone) of your entire Mac's internal hard drive. This step is really needed in case something goes wrong with the install of the new OS or you simply do not like the new OS, you have a very easy way/procedure to return your Mac to its former working state.
Then, determine if your Mac meets ALL minimum system install requirements.
To install OS X 10.8 Mountain Lion, 10.9 Mavericks (free upgrade, but currently unavailable) or OS X 10.10 Yosemite (currently available free upgrade) you need one of these Macs:
OS X 10.8 Mountain Lion purchased emailed download code here.
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory (I strongly advise, at least, 4 GBs of RAM or more)
8 GB or more of available space
Next,
If you run any older Mac software from the earlier PowerPC Macs, then none of this software will work with the newer OS X versions (10.7 and onward). OS X Snow Leopard had a magical and invisible PowerPC emulation application, called Rosetta, that worked seamlessly in the background that still allowed older PowerPC coded software to still operate in a Intel CPU Mac.
The use of Rosetta ended with OS X Snow Leopard as the Rosetta application was licensed to Apple, from a software company called Transitive, which got bought out, I believe, by IBM and Appe could no longer secure their rights to continue to use Rosetta in later versions of OS X.
So, you would need to check to see if you have software on your Mac that maybe older than, say, 2006 or older.
Also, check for app compatibilty here.
http://roaringapps.com/
If you have any commercial antivirus installed and/or hard drive cleaning apps installed on your Mac, like MacKeeper, CleanMyMac, TuneUpMyMac, MacCleanse, etc. now would be a good time to completely uninstall this apps by doing a Google search to learn how to properly uninstall these types of apps.
These types of apps will only cause your Mac issues later after the install of the new OS X version and you will have to completely uninstall these types of apps later.
Once you have determined all of this, you should be able to find the latest versions of OS X by clicking on the Mac App Store icon in the OS X Dock and then login to the Mac App Store using your Apple ID and password and if you purchased a download code, input that code.
You can then begin the download and installation process of installing the newer versions of OS X from the Mac App Store.

Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?

Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?

Hello Sheena - Thanks for your help. I will give it a try. Ralph
From: Sheena Kaul <[email protected]>
To: Ralph Alderson <[email protected]>
Sent: Tuesday, March 3, 2015 3:19 PM
Subject: Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?
Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?
created by Sheena Kaul in Creative Cloud Download & Install - View the full discussionHi Ralph, Please refer to the help documents below to fix the issue:1. https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html2. https://helpx.adobe.com/creative-cloud/kb/error--60-trying-download.html Regards,Sheena If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7248708#7248708 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7248708#7248708 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Creative Cloud Download & Install by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Trying to downloads music and tab keep push up to empty recycle bin

Trying to downloads music and tab keep push up to empty recycle bin

iTunes may not be showing the files. Please check in explorer to verify they are actually gone. There are many reported instances of iTunes losing track of files even when they are still there.

Im trying to download photoshop and it is coming up with trial expired

i have downloaded creative cloud. trying to download photoshop cc and it says trial expired. help!

Mohammeda65253643 if you wish to continue evaluating Photoshop CC then I would recommend continuing the evaluation on another computer. You can find additional details at Adobe trial software expired early.

Trying to download Photoshop but seeing this fail error U43M1D207

I have previously downloaded Photoshop from creative cloud but had to uninstall when wiping my macbook. Now when trying to install it always fails and references this error: U43M1D207 I have attempted downloading from both creative cloud app and from adobe website directly but same fail occurs.

Error downloading, installing, or updating Creative Cloud applications

Trying to download Photoshop Update - Constantly get Failed error (49)

I keep getting this error (49) when trying to download the latest update to Photoshop CC. It states to contact Customer Service - which I did an they were useless. Can anyone explain what is happening here - looks like I am not alone, and tell us how to fix it please. Thanks.

Without proper system info and other details like what Internet connection nobody can say much.
Mylenium

Trying to download itunes and website keeps saying certificate error

i keep trying to download itunes on my computer but keeps saying certificate error please help

Turn off your Firewall. If that doesn't work, turn off your AntiVirus Protection until you have successfully downloaded it. Make sure you are downloading it from the Apple site:
http://support.apple.com/kb/DL1615
Cheers,
GB

I tried to download firefox and I keep getting the error message "I E 8" cannot open this page-site cannot be found or unavailable. Can you offer some suggestions.

The Download banner comes up and appears to be laoding, but it later fails-out/errors out with the above message..."site not available, page can't be opened. Any thoughts on how to fix?

Hi!
It sounds like you're having trouble with Firefox for Desktop. I'd recommend contacting the Firefox for Desktop support forum here: [https://support.mozilla.org/en-US/questions/new/desktop https://support.mozilla.org/en-US/questions/new/desktop]; they'll be more knowledgeable and better able to answer your questions than the volunteers here at the Firefox OS forum.
I hope that helps you!

I keep trying to download apps and it keeps saying iOS 6.0

I can I download apps

Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users.
As to your problem, try resetting the iPhone:
http://support.apple.com/kb/HT1430
and then try downloading again. If that doesn't work, you may have to restore your iPhone:
http://support.apple.com/kb/HT1414
Hope this helps. Regards.

HT1349 I'm trying to download ITunes and I keep getting an error 2330

Error 2330 keeps on coming up when I try to download itunes. Support would not let me ask the question through email because I did not have a serial number.

GCBruce wrote:
Support would not let me ask the question through email because I did not have a serial number.
How to find the serial number of your Apple hardware product

Hi i'm trying to install itunes and it keeps failing.

when i try ot install itune or Quickplay i get the following error:
An error occured during the installation of assemby "Microsof.VC80.CRT, type ="win32", version ="8.0.5072.7.6195", publickeyToken = "1ff8b3b9a1e18e3b", process or architecture = "w86", please refer to Help and Support for more information, HRESULT:0x800736FD""
Any ideas?

Refer to this thread:
https://discussions.apple.com/thread/3174150?start=0&tstart=0

Im trying to purchase photoshop and its telling me my billing address doesnt match my credit card, but it does match

im trying to purchase photoshop and it keeps telling me the billing address doesn not match my credit card, but i assure you it does match . im a little confused. photoshop is for a buisiness and i can ot wait till tomorrow to get someone on the phone, i need it up and runnig todya. please help..thanks

First check and if necessary edit your account information.
Adobe ID
Then open a Chat session with Customer Service. Contact Customer Care

I have tried to download Photoshop Elements 10 three times now and it has crashed every time???

I have tried to download Photoshop Elements 10 three times now and it has crashed every time. I checked my settings and the format on my computer is Max OS Extended. I read that 3 other people were having the same problem. Did anyone figure out how to fix this or does Photoshop Elements not run on Mac OS X?
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 9 error(s), 8 warning(s)
WARNING: DS013: Payload {0175676F-8C92-49F2-9131-D0D6AD654B41} AdobeHelp 3.4.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed

Sfasolo it appears you are installing Photoshop Elements as opposed to downloading Photoshop Elements. For the error you have described I would recommend reviewing Updated installation instructions | Premiere Elements 10 | Mac OS - http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html.

I am trying to download photoshop and it keeps failing

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