I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how els

I am trying to download Photoshop CS6 onto my Mac from the Adobe website, but I do not have a serial number. I made an Adobe ID, but the serial number is not under "My Products" nor have I received an email including a serial number. I do not know how else to find the serial number. Please help!

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Similar Messages

  • Im trying to download photoshop cs6 free trail not letting do

    Im trying to download photoshop cs6 free trail not letting do

    Welcome to the forum.
    What URL are you attempting to download from?
    What browser are you usings?
    On which OS?
    What are the security settings?
    Any firewall in place?
    Do you have any anti-virus/anti-malware turned OFF?
    Is your Internet connection active?
    Any error messages?
    Please let us know more and good luck,
    Hunt

  • Trying to download photoshop cs6

    trying to download photoshop cs6 as a free trial,but the icin has come up as photshop updater and says its not supported, how do i download it

    We cannot know. You are not providing any system information. if it says that your system is not supported, it well may not be supported. Check the Tech Specs on the product page. Otehrwise refer to this:
    Direct Download Links for Adobe Software
    Mylenium

  • I tried to download photoshop cs6

    I tried to download photoshop cs6 with the 30 days trial but when "Preparing To Install" it stops at 2% saying "Installation

    did you check the error summary?

  • Trying to download Photoshop CS6 on a new HP convertible laptop with Windows 8.1

    Hi,
    I purchased Photoshop CS6 a couple years back before CC was released. I just had to get a new computer because Best Buy majorly screwed up a simple repair on mine, and they junked my old computer and gave me a new one. It's a convertible HP running Windows 8.1. I'm trying to download and install CS6, but it isn't working. I've spent quite a few hours trying to figure this out, but nothing I'm doing seems to be working. This is what I've tried:
         -First I downloaded the files from this page Download CS6 products and it looked like it started the setup and then the window went away and I couldn't find anything to get the process going again. I tried this twice, wasting 2-3 hours waiting for the files to download.
         -Then I found this page Creative Cloud Help | Install, update, or uninstall apps where it said if I download the Creative Cloud for desktop thing I would be able to download a previous version of Photoshop. Well, all that happened with this is that I now have a 30-day free trial of CC and the       only previous versions of programs available to download are Edge Animate and Gaming SDK. So yet another dead end.
    I know it might probably be easier to just give in and go with CC but there's no way I can afford paying a subscription (I'm a recent college grad with student loans just starting to come due this month, living with my parents, and getting paid minimum wage). And I'm too stubborn to give up because I paid for CS6 and I should be able to use it. Because of that I can't/won't concede, and I'm asking you guys for help since apparently I'm not allowed to talk to customer service. I don't mean that I don't think you guys will be helpful, it's just incredibly irritating that I can't talk to customer support about this problem. So if you guys can't help me I'll be forced to find some other program that will suit my needs. So if anyone has any ideas that will help me download Photoshop CS6, please let me know and I will be eternally grateful!!
    Thanks a million,
    StoopidStephi

    First thing to do is get the CC off your system.  Then try the direct download option linked below...
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • I am trying to install Photoshop CS6 onto Mac 10.9.5 and get Error:16 when trying to launch application??

    Anyone know how I can get Photoshop CS6 running on Mac 10.9.5 - I get error:16 when trying to run application after a complete removal and re-install??

    Other Adobe programs should not cause this error.
    Try this:  Open Terminal,
    copy/paste this into Terminal at the command prompt:  sudo chmod -R 777 /Library/Application\ Support/Adobe
    Press enter, and if asked enter your password.
    Try opening Photoshop again.
    If you do suspect older files, use the CS Cleaner
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Why i cant download photoshop cs6 on a mac os x 10.6.8

    tells me that the OS is not supported and is a mac os x 10.6.8 why :C

    According to CS6 requirements OS X 10.6.8 is supported.  You can try the direct download follow the download instryctions elese you will be denied access Download CS6 products
    System requirements | Photoshop
    Photoshop CS6 system requirements
    Mac OS
    Multicore Intel processor with 64-bit support
    Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 3, 4, 5, CS5.5, and CS6 applications support Mac OS X v10.8 or v10.9 when installed on Intel-based systems.**
    1 GB of RAM
    2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
    1024 x 768 display (1280 x 800 recommended) with 16-bit color and 512 MB (1 GB recommended) of VRAM
    OpenGL 2.0–capable system
    DVD-ROM drive
    This software doesn't operate without activation. Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to online services.
    † Phone activation is not available.

  • Where can subscribers download Photoshop CS6 13.1 Update from

    The following links state that Photoshop CS6 Update 13.1 for subscribers will be installed when one uses CS6 menu Help>Update
    http://helpx.adobe.com/photoshop/kb/release-notes-photoshop-13011-upda te.html
    http://blogs.adobe.com/creativecloud/photoshop-version-13-1-available- now-for-creative-cloud-members/
    However CS6 instead remain at  version 13.0.1.2 the creative cloud desktop application and adobe application manager both report that CS6 is up to date.   Where can windows subscribers download  cs6 update 13.1? Does anyone know?
    Sg
    Steve can you help?
    http://forums.adobe.com/message/6230701#6230701

    Steve
    I reinstalled CS6 on top of itself the install gave me three options install with a serial number,  Start my subscription and install as a trial. I tried the start my subscription option.  But the install did not find a CS6 subscription for my userid.  I did not want to install with my CS6 serial number so I choose Trial the second attempt.   The Install installed CS6 Extended but not as a trial rather it was activated for Photoshop CS6 menu help showed Deactivate not activate.   Using  CS6 menu Help>Update started Adobe Application Manager and it it found update 13.1.2 was available. So I left CS6 extended activated  clicked update and closed CS6. The Application Manager updated CS6 to 13.1.2 without any problem.  However when I tried to start  Adobe Bridge CS6  I received  several pop up  errors stating msvcp110.dll was missing,  try reinstalling the application.  The same pop up error also happen when I started Adobe Bridge CC msvcp110.dll is missing try reinstalling the application.   Searching this forum I found that this is a common problem with Adobe installs. That  I should run Adobe vcredist_x64.exe that would fix the problem. So I searched for it and ran it and it did fix the Adobe install problems  for now Bridge CS6 and CC now starts without any problem.
    CS6 is now CS6 extendes at version 13.1.2...  Thank you.

  • Trying to download QuickTimeMPEG2-Playback onto a Mac OS 10.8.5

    I have a MacBook Pro bought in January 2013.  I am trying to download QuickTimeMPEG2-Playback software onto Mac OS 10.8.5 and it is telling me the software is for an earlier version of Mac OS X.  Is there a newer version or a workaround?

    Hi BosstownBobby,
    It looks like the QuickTimeMPEG2-Playback software is no longer needed with the new QuickTime Player.
    OS X: Unable to install QuickTime MPEG2 Playback Component
    The QuickTime MPEG-2 Playback Component cannot be installed in OS X Lion and later because it is no longer needed. With OS X Lion and later, QuickTime Player plays MPEG-2 media without additional software. You can play most non-encrypted MPEG-2 file formats containing MPEG layer I or II audio, including .mpg, .mpeg, .m2v, .m2a, and .m2s files.
    Take care,
    Nubz

  • Installing second copy Photoshop CS6 onto desktop mac

    I have photoshop CS6 installed on my mac book pro, but also want to install on my desktop mac. Can I re download my initial purchase of CS6?

    yes, you can install and activate ps cs6 on two computers concurrently.

  • Trying to install Photoshop CS6 on my Mac, it says that my serial number for another product, help!

    I copy the number exactly as it came on the invoice, but none the less keep getting the same error message.  I paid for this program, why cannot I install it?

    Contact support.
    Mylenium

  • Where can I download Photoshop CS6 trial for mac?

    I can't download the CC version as I am only on 10.6.8 and the system requirements specify that it has to be 10.7 or higher.
    Thanks in advance

    For CS6 downloads, Please refer:
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-download s.html
    Regards,
    Ashutosh

  • I cannot download Photoshop CS6 from the cloud

    I had a beta version of Photoshop CS6 on my Macbook (OS X 10.7.4) and forgot to uninstall it before downloading Photoshop CS6 through the Adobe Application Manager. When I tried to download Photoshop CS6 I received an error message in the Adobe Application Manager that read "A beta version of this product exists on the computer. Please quit and uninstall that version before continuing."
    I clicked 'Cancel' then quit the Application manager and uninstalled the beta version that I had. I also used spotlight to find any other files that went with the beta verision I had and then trashed all of the files, emptied the trash and restarted my computer.
    After doing all of that I've tried numerous times to download Photoshop CS6 but I keep getting the error message that I still have a beta version of Photoshop CS6 installed.
    I've searched my computer and cannot find any files that pertain to that beta application.
    I don't know what else to do and I REALLY need Photoshop CS6 asap.
    I'm not having any issues downloading the other CS6 applications through the App Manager, only Photoshop, which is the most iportnat program I need.

    Nevermind!
    I just found out about the 'Adobe Creative Suite Cleaner Tool' and downloaded it and ran the tool. Thankfully it found a driver for Photoshop CS6 (beta) that was stilled installed on my computer. I was able to uninstall the driver and trash it. Right now Photoshop seems to be downloading successfully from the App manager. Keeping my fingers crossed that I don't run into any other issues!
    If anyone else is running into a similar issue that I was having download the 'Adobe Creative Suite Cleaner Tool' and run it on your computer.
    http://www.adobe.com/support/contact/cscleanertool.html

  • HELP DOWNLOADING PHOTOSHOP CS6 EXTENDED MAC

    I have a macbook pro and have tried numerous times to download photoshop cs6 extended for mac. I open the file and install it with adobe installer, but when it is "finished" installing, there is a yellow triangle with an exclamation point saying some items were not successfully installed! Please help! I'm just trying to download the trial version of cs6 extended, using the link on adobe website, not download illegally or anythin

    Hi calliopetorres,
    I would like to know from where did you try to download CS6 Photoshop extended at the first place? kindly attach the screenshots in possible?
    Please try to download it from the below mentioned link.
    Link : Download CS6 products
    Thanks,
    Atul Saini

  • Problem Downloading Photoshop CS6

    I am having difficulty downloading Photoshop CS6 onto my Windows 7 computer.  Each time I click the button, the creative cloud desktop pops up, and that is it.  What else do I need to do to make sure it downloads properly?
    I've tried several different internet connections as well.  Help!

    Hi Cwest8382,
    Welcome to Adobe Forums.
    Please use the below link to download CS6 Photoshop.
    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Thanks

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