I am trying to download pictures from my canon rebel  eos to my Ipad but i get the message "this device is not supported" what can I do ?

I just bought an Apple Lighting to USB Camera Adapter. When I got home to and connected it to my Canon Rebel EOS Digital Camera. I received the error message "This device is not supported" I was wondering if there is any software or drivers I need to download?
Thanks
Don

I use Canon Cameras and have no problems downloading photos from the camera to the Lightning to USB Camera Adapter. My questions and suggestions might be basic but just to make sure:
1. This is an iPad forum area. Are you using the lightning to USB camera adapter with an iPad? Your info in your original post says iPod. I'm not sure that the adapter works with an iPod.
2. After you connect the adapter to your iPad and then use a USB cable to connect the adapter to the camera did you turn on the camera?
3. If you did turn on the camera and still did not get the import of photos to start try a reset your iPad. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. This will not cause any data loss.

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