I am trying to download stuff from the App Store and it come up saying cannot connect to iTunes
i cant seem to be able to use the app store
There are a lot of similar posts from other people, I assume that there is a problem at Apple's end which they need to fix
Similar Messages
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When I try to download a app from the App Store to my iPhone a message keeps coming up saying 'cannot connect to iTunes' it's happening a few days now. Helpppp
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
When trying to download stuff from the app store it says unexpected error and doesnt download
When trying to download stuff from the app store it says unexpected error and doesnt download
It's happen to me and maaaaaannnny others. You can either Create. New account and delete the old one. If that don't help uninstalling and reinstlling iTunes may help.
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I am trying to update a new iMac from Snow Leopard to Lion. When I click on install in the app store, the LIon icon jumps down into the dock and nothing happens. The message above the icon is "waiting." Eventually, the icon disappears. How can I install Lion?
Start with http://www.apple.com/support/mac/app-store/
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I downloaded pages from the app store and I can use it on my Mac login but it doesn't show up when my wife logs in to her account? Were using the same computer, just different logins.
No. You need to buy it for your Apple ID and for the other. You will have problems with updates
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I have recently downloaded logic from the app store and it can't locate quite a few of the sounds in the music library.How can I solve this problem? Thanks
Can you download large files from other places apart from the App store, wondering if it is the App store or your internet connection.
If it just the app store check this url http://www.apple.com/support/mac/app-store/contact/ -
When I try and download an app , from the app store a message pops up saying "Not connected to the intunes store".
Try resetting network settings... settings>general>reset>reset network settings
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I have downloaded facetime from the App store and I keep receiving this message - An internal FaceTime error occurred. There was a problem with FaceTime. You need to quit and open FaceTime again. Please help!
This error message could result from an incorrect setting for date and time, or an operating system which does not have the latest updates installed. It's a good idea to have your location setting on automatic. Turn on the wi fi in your mac for a minute or so, to allow it to automatically search for your present location. Do this even though you have the correct time Date settings displayed.
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i am trying to down load an app from the app store and it comes up with new terms and conditions agreement but it wont let me agree to it so i can move on
Hi, Aviation01.
I would recommend closing all applications in multitasking and power cycling the device. Once you have done this attempt to download the application and accept the terms again.
If an app is unresponsive but the system seems to respond to button presses, you can force the app to close:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
iOS: Force an app to close
If you are still experiencing issues, you can always download the application through iTunes on the computer. This will allow you to accept the terms through the computer.
Cheers,
Jason. -
Trying to install Mavericks from the App store on my 2011 11" Macbook air, (wihch has more than 15GB free space). After clicking 'Install App', and entering the Apple ID password, I get 'unkonwn error'.
You can't use Safari to download iPad apps. Only use iTunes/App Store.
Cheers, Tom -
Whoops, I think I should have posted my message here...Anyway, I'm trying to download Bioshock Infinite from the app store but get a message saying I don't have enough disc space. The game requires 30 G and when I look at my internal hard drive it shows 60 G free.
What gives?Jenniferwood2829 wrote:
... so I don't understand why I still get this message when I show I have 15GB available in iCloud?
It means you do not have enough Space on your Device and need to create More Space on Your Device by Deleting some items off your device. -
I just downloaded iPhoto upgrade for my Macbook. I just bought Lion and wanted to upgrade my iLife suite. I downloaded this and it works great. I looked the other day at the App Store and saw it said upgrade beside iPhoto. I clicked it and it told me to sign in as the username I bought the upgrade from. I am in the correct log in.
Also I have Lion and it is amazing but it says download beside it. I have Lion and I don't need to download it again. I click it and it reinstalls it to my computer just to tell me that it cannot be installed. Whats up with these situations?Welcome to the Apple Support Communities,
I had a similar issue and it was an easy fix for me. First you need to log out of your account completely in the Mac App Store. Quit the application. Re-open the Mac App Store. Click log-in, enter your Apple-ID and password. Now when the screen pops-up that has all of your billing/credit card information on it DO NOT select done. Instead select View my Account, then select View hidden purchases. There you should be able to find iPhoto. Hope this helps if not let me know. I'm still searching solutions for you.
Connor -
I have a new IMac, purchased from my Dad that he never used. I just did the latest update to 10.6.8. I wanted to get "Numbers" on the computer from the App Store but it says I need 10.7.4. How do I get this? Everytime I try update it goes to 10.6.8. I am new to Apple and struggling a bit.
Choose About this Mac from the Apple menu and check the processor.
If it's a Core Duo Mac, you must install the DVD version of iWork. If you previously got a compatible version of Numbers from the Mac App Store, go to its home page and click on Support under Quick Links.
If it's a Core 2 Duo or better Mac, try purchasing Mac OS X 10.8 from the Mac App Store. If you get told that it's incompatible, phone the online Apple Store and order a download code for 10.7.
If upgrading to 10.7 or 10.8 requires any other upgrades or replacements(they both require at least 2GB RAM and don't support PowerPC-only software such as Office 2004), it may be cheaper to buy and install the DVD version of iWork even if your computer can be upgraded to use the Mac App Store version.
(74446) -
I attempted to download mavericks yesterday in the hopes of using the new lightroom 5 cc.
The download stalled and after an attempt to try anew, I click the download button and nothing happens.
What can I do?I have restarted the app store, the download button is gray in my "purchased" area and when clicked does nothing, I cancelled yesterday's attempt and started the process again...now there is no response.
I have downloaded a small app to see if the process works...and it does
I have x 'd out of the download which has yesterday's date...
I have clicked the install app button and it asks for my log in approval
In the purchase area the button is grayed out...I logged into my account and saw that I could "unhide" it.
I clicked it again and nothing happens....
How can I start over? -
Somebody please help. I've been trying to purchase Logic Pro for the longest time and my App Store keeps saying, Error try again later. It's really bothering me. I need Logic Pro immediately and the App Store refuses to cooperate with me.
Restart your computer and try again
never hurts to try. ha
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