I am trying to download the new CS6 Design Suite - not able to get past the previous version.

I am trying to downloat the new CS6 Design Suite and am not able to get past the previous version menu. Getting the message "This serial number is not for a qualifying product. Please try another." How do I get past this?

When you say "Download" do you actually mean install?
Which version are you upgrading from?
Could you try the solutions in the following article: http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html.
Let us know if it helps.

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