I am trying to download the trial version and I get to the Adobe Assistant Download complete, but then NO file allows for download. I have turned off all blocks, looked in Explorer, I have spent about 3 hours doing this... HELP

I personally try to avoid that "download assistant" whenever possible...
Download the offline installer from http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html
Make sure you follow the Very Important Instructions on that page.

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HT1926 I have gone through the sequence of uninstalling and deleting everything in order as stated, but when I try to install the newer version and it gets to the part where it needs to uninstall the older version it says it can't find the iTunes msi?

Should I reinstall 10.5? Will it reinstall?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Trying to download the trial version of acrobat pro dc.The installer's says downloading but it's stuck with 3% for the last 30 minutes. What to do?

trying to download the trial version of acrobat pro dc.The installer's says downloading but it's stuck with 3% for the last 30 minutes. What to do?

Try downloading from below link :
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Click on Acrobat pro DC option and then click on the option : File 1 of 1 (544 MB)

I am getting the 'invalid personalization information' error when I start my photoshop cs8. I cannot find my original disk to re-install, but do have the serial number. Can I download a trial version and then enter my serial number?

I am getting the 'invalid personalization information' error when I start my photoshop cs8. I cannot find my original disk to re-install, but do have the serial number. Can I download a trial version and then enter my serial number?

If it is the first CS version then you will need to check out the following. I believe it applies to CS as well even though it specifies CS2....
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 - http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

I have deactivated my CS6 on my old computer and now when I have downloaded a trial version and enter the serial number it says not valid? I have only used my license on one computer before? Does anyone know the problem?

I have deactivated my CS6 on my old computer and now when I have downloaded a trial version and enter the serial number it says not valid? I have only used my license on one computer before? Does anyone know the problem?

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

I click on "Download Now" to download a trial version and I am not prompted to install the Adobe Dow

I click on "Download Now" to download a trial version and I am not prompted to install the Adobe Download assistant/

Hi ardror
What Product you're trying to download ?
Try Using another Browser...

I downloaded the latest version and I get this error when I open it. Problem signature:   Problem Event Name:     InPageError   Error Status Code:     c0000185   Faulting Media Type:     00000003   OS Version:     6.1.7601.2.1.0.768.3. Any clue why or how

I downloaded the latest version and I get this error when I open it. Problem signature:   Problem Event Name:
InPageError   Error Status Code:
c0000185   Faulting Media Type:
00000003   OS Version:
6.1.7601.2.1.0.768.3. Any clue why or how to fix?

InPageError
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get itunes to launch properly afterwards?

I had the trial version and now that I uploaded the 12 full version it well not let me in .

I had the trial version and hit Buy , than I hit full version, after downlaod it did not put on a new icon and when I hit what I hit to open the trial it will not open for me to put the serial # given after the download, I also still have the version 7 Icon still working I thought it took it Off at install . I need your help In getting me into 12 . Thanks Dennis

Hi Deanders,
After downloading the software you need to install it.
Please run the downloaded executable .exe file to begin the installation.

I used a code i got with my moive to download the itunes version and i was watching the itunes extras, but now when i click on "play itunes extras" it plays the audio but the only thing it displays is the first frame (the movie is catching fire)

i used a code i got with my moive to download the itunes version and i was watching the itunes extras, but now when i click on "play itunes extras" it plays the audio but the only thing it displays is the first frame (the movie is catching fire) i deleted the movie and reinstalled from my icloud backup and it still does the same thing. The actual movie works fine, its just the itunes extras

Hi there MickeyDresaj,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W.

Hi - I need to download an iPad update and when I do the file successfully downloads and then proceeds to "progressing" then times out - I think it is my firewall but I have turned off all firewalls

Hi - I need to download an iPad update and when I do the file successfully downloads and then proceeds to "progressing" then times out - I think it is my firewall but I have turned off all firewalls

If it scare y ou then take the machien back and ask the Apple Store to do this for you. What has probably filled your computer is large libraries such as music, photos and movies. Apple explains how to move those libraries to an external HD. Please read:
http://www.macworld.com/article/1153165/move.html
http://support.apple.com/kb/PH2506
http://support.apple.com/kb/ht1449
http://support.apple.com/kb/PH2506

ITunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas?

iTunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas? Thanks.

Hold down the option key while starting iTunes and make an new library. Will it open then? If so, you have a bad library. With the new library import the library.xml version of the file in your iTunes folder. This will make it 90% like before (some metadata are not identical, but I don't know which ones).
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451

HT1926 I am trying to delete an old version of itunes in my ibook G4 so I can install the newest version and can not delete the old version because it says I don't have enough privileges, help?

I am trying to delete an old version of itunes in my ibook G4 so I can install the newest version and can not delete the old version because it says I don't have enough privileges, help?

iTunes is not installing because its incompatible with your OS. When installing the correct version the new version will update the older version, there is no need to uninstall first.
The last version of iTunes compatible with OSX 10.4 is iTunes 9.2.1
You can down load iTunes 9.2.1 here:
iTunes 9.2.1

How can I cancel my adobe subscription? I am in the trial period and cannot get any assistance online. This is really annoying

How can I cancel my adobe subscription? I am in the trial period and cannot get any assistance online. This is really annoying.

Hi tokhouse,
Please refer to the help document below:
Cancel your membership or subscription | Creative Cloud
In case of any issues, please contact the support:
Contact Customer Care
Regards,
Sheena

In preview all is good...burning dvd the music cuts out 2 times in 4 songs...i have turned off all other programs, sleep and energy mode for battery...multiple tries... same result ...help

IDVD - in preview all is good...burning dvd the music cuts out 2 times in 4 songs...i have turned off all other programs, sleep and energy mode for battery...multiple tries... same result ...help

Hi
No audio on DVD disc.
Most common origin.
1. Imported audio from iTunes.
• In iTunes copy out as an audio-CD .aiff
• Use this in Your movie project
2. Low - Free Space on Start-up/Boot/Internal/Mac OS Hard disk makes it hard for iMovie to work as intended.
Down to 1.3 GB and it doesn’t work - especially audio don’t migrate over to Media Browser
(iM’08 & 09)
3. Material in iMovie’08 & 09 - Shared to Media Browser and here selected as Large
large.m4v. It silenced out this project in iDVD. By making a slight alteration - provocing it to ask for a new Share/Publish to Media Browser and here selecting 640x480 - and audio was back when a new iDVD project was created including this movie.
176x144
480x360
640x480
720x540 960x540
4. Strange audio formats like .mp3, .avi etc.
• Change them to .aiff. Use an audio editor like Audacity (free)
5. Main audio is set to off in System Preferences - Does this by it self - Don’t know why
Cheque Audio-Out resp. Audio-In
6. Ed Hanna
Had the same problem; some Googling around gave me a kludgy, but effective fix
Downgrade Perian from recent versions back to version 1.0.
That worked for me, and so far I haven't encountered any deficiencies—except it takes more advanced versions of Perian to enable QuickTime to handle subtitles in .srt format—that I have noticed.
7. GarageBand fix.
In this set audio to 44.1 kHz (Klaus1 suggestion)
(if this don’t work try 48 kHz - me guessing)
Before burning the DVD.
• Do a DiskImage (File menu and down)
• Double click on the .img file
• Test it with Apple DVD-player
If it’s OK then make Your DVD.
Burn at x1 speed.... (or x4)
• In iDVD 08 - or - 09
• Burn from DiskImage with Apple’s Disk Utilities application
• OR burn with Roxio Toast™ if You got it
Yours Bengt W

I have put Ipod in restore mode and about 1/2 way through download it goes back to message "disabled type in passcode" ?? I have turned off all security and all trouble shooting ideas, any suggestions?? besides paying $$$$ to apple tech support

I have put Ipod in restore mode and about 1/2 way through download it goes back to message "disabled type in passcode" ?? I have turned off all security and tried all trouble shooting ideas, any suggestions?? besides paying $$$$ to apple tech support

What appears to be happensin is that before the actual download finishes/restore starts. the recovery mode is timing out. I would do a manual download using the instructions here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Then place the iPod in Recovery mode and restore using the instructions in the link.

I am trying to download the trial version and I get to the Adobe Assistant Download complete, but then NO file allows for download. I have turned off all blocks, looked in Explorer, I have spent about 3 hours doing this... HELP

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