I am trying to edit my billing information, I want to deactivate it but the NONE box is not appearing..? Anyone? (iPad)
I want to deactivate my billing information on my app/iTunes Store. I know how to get to the editing bit of it but the NONE box is not appearing....? I am on an iPad
You have to use your credit card and make a few purchases before you can get the "None" option.
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HT1918 I am trying to edit my billing information and am unable to do so. Please help!
I need to edit billing information and am unable to do so. Please help! Thank you!
on ios device go to settings - itunes app stores - click on your apple id - select view apple id- and then enter password. - your billing info is in the account window.
on computer open itunes - go to itunes store - either sign in - or click apple id - view apple id - enter password - billing info under account window -
I would really appreciate it if someone would solve my problem..
Hey GP 96,
Thanks for the question. The following article may address your question:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366
If you want to select None and remove the payment information or credit card from your account, follow these steps.
Using an existing iTunes Store or App Store account
If you have an unpaid balance or payment due, you can't select None as your payment type. To see which order you need to pay for, view your purchase history. When you sign in to the store, you may see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
After you pay for the order, you can change your payment information to None.
Creating a new iTunes Store or App Store account
When you create a new store account or sign in with an existing Apple ID (that you haven't used in the store), you must provide a payment method. If you want to remove the payment method after you create the account, you can change your payment information to None.
If you want to create an account with a new Apple ID, follow these steps to create an account without a credit card.
Thanks,
Matt M. -
I recieved an email from itunes stating that someone was trying to use my apple acct. so I was going to email apple but noticed that the email address was not apples. What should I do if anything? Thanks
dont give your password. in fact change your apple id password. treat the email as spam/phishing
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help
Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
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Update, Reconfigure, Disable, or Remove Security Software
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