I am trying to fax but received a message with an error 388

Question

Hp Officejet Pro 8600 N911g Series

Answer 1

smith4265,
According to the error code that you are receiving, there is too much noise on the phone line to establish a valid connection between the two fax machines. The only solution listed for this error is to wait and try again later to see if the line condition might have improved or to contact your phone company and let them know that you are experiencing this issue.
Here are a few things I would try first though. 
1. Press the right arrow and go into the setup menu.
2. Select the Fax Menu
3. Select Advanced Fax Setup
4. Turn Error Correction Mode (ECM) off
5. Set Fax Speed to slow
Changing those settings seems to resolve a lot of faxing issues, but if after trying those steps you continue get that error code or even another one, it is more than likely an issue with your fax line or the recieving fax line.
Here is a link with all the fax error codes, their description, and suggested solution:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&destPage=document&docname=buu02549&lc=en&tmp_docna...
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