I am trying to get my new Time Capsule to be recognized on my Air Port Utility on an Imac.

It has to flash rapidly .. not the normal flashing which is slow.
Are you holding in reset and actually feeling it switch on.. and keep holding it until the LED goes crazy and flashes really fast.
If that is not working your TC is faulty.. I suggest you take it to Apple for testing.

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Hi trying to set up new Time Capsule, it says I need a newer version of Airport Utility, how do I get this?

Hi trying to set up new Time Capsule, it says I need a newer version of Airport Utility, how do I get this?

You need to be running at least the Lion (10.7.5) operating system or higher on your Mac, or using an iPhone or iPad with AirPort Utility installed on the device to set up the Time Capsule.
Check the System Requirements for the Time Capsule to confirm.
Setup and Administration
iPhone, iPad, or iPod touch with iOS 6 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3 or higher
http://www.apple.com/airport-time-capsule/specs/

I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear and the setup menu says there is an error. Any idea of what is happening?

I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear from the menu and the setup menu says there is an error. I tried using the wireless connection, and also the cable, but none worked. Any idea of what could be happening?

What are you setting it up as.. join wireless network .. the very worst setup, it will disappear.. reboot the whole network in order modem. router TC.. clients and it will likely reappear.
Tell us what network setup you are using..
If you setup with cable to a computer completely isolated from the network with TC also isolated.. finish the setup of everything you want. .before update.. then plug it into the network. .then restart everything in correct order.. it will work most of the time.

Flashing Amber when trying to set up new Time Capsule

Tearing my hair out here! Have spent all evening trying to set up my new Time Capsule but keep getting to the point where I turn on Airport Utility and it says it can't find any AirPort wireless device! Flashing amber as well...... have reset/ unplugged/replugged / reconnected every cable variation I can think of! NOT a techie but have usually managed to attach other Apple devices no bother. HELP!!

The amber flashing can be anything. Trivial or major.. look up the error in the airport utility.
Another question - how do I check what is on TC i.e. what has been backed up?
Also I have to get a new HD fitted so am hoping that everything is saved ready for me to take computer into repair shop!
Check the TM display.. by default unless you excluded something, everything is backed up.
But I would strongly recommend you do a disk image as well.. you can do this via disk utility or use a tool like superduper which I think is still free download.
Restoring after a disk replacement is much harder than you think.
Please study Pondini FAQ so you actually understand what TM does and can do..
http://pondini.org/TM/Home.html
There is a lot of very helpful info although it is perhaps in need of another reorganise.

Do I need to get a new time capsule if mine is full?

My time capsule has only 24 gigs left. When it is full, do I just buy a new one and store the old one for backup?

Sorry, I cannot duplicate the error that you are seeing to be able to figure out how to find a solution. One of my Time Capsules has been full for months, but it always makes room for any new backups.
If you really don't need all the old backups from months ago, the simplest and fastest thing to do is erase the Time Capsule drive and start all over with a new backup and move forward from there.
Otherwise, you can manually delete backups, but the process is very time consumming because it takes a long time to delete individual files. I do not recommend this, but will provide you with some links of instructions for "how to's" on this if you want to give it a try. You will be on your own if you do this.
If you want to preserve all of your current backups, then you will need to add another Time Capsule and start backups to that new device. Buy the largest drive capacity that you can afford. I have yet to meet the first person who ever regretted buying too large of a hard drive.

HT4113 Trying to get my new iPad up and running so many times it is now disabled...help

I have been trying to get my new iPad air up and running . Now it says disabled. What do I do now?

Try recovery mode. See:
http://support.apple.com/kb/ht1808

HT1695 My new iPad with Retina Display is not able to connect to the Wi-Fi of my new Time Capsule. It used to connect, but now it just spins and spins and never connects. I've tried rebooting everything many times.

My new iPad with Retina Display is not able to connect to the Wi-Fi of my new Time Capsule. It use to connect, but now it just spins and spins and never connects. I've tried rebooting everything many times.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I am trying to back up on my new time capsule with my mac book pro. It's been 25 hours and only done 5.8gb of 129gb. any advice. Thanks

I am trying to back up on my new time capsule with my mac book pro. It's been 25 hours and only done 5.8gb of 129gb. any advice. Thanks

You can backup 2 computers as long as the TC has enough space.
Your access might be restricted if you set it up with users.. you must log in with the correct user to get access to the files.
Otherwise you should be able to see both sparsebundles just with finder.
Look at Pondini's excellent FAQ
this one in particular may help
http://pondini.org/TM/17.html

My new Time Capsule 500gB flashes amber and I can't get in contact

I can't get in contact with my brand new Time Capsule!
A network is running, both wireless and ethernet. Both my Apple TV and the desctop PC (which i'm using now) can go on the internet, but I can't make any changes using Airport.
When startin Airport it finds the Time Capsule, and it seems like it also has been updated, but when I try to go "Next" or use "Manual" button I got an error after a few seconds with the code 10057. An error occured when it tried to get in contact with the wireless unit.
It still flashing amber, what can I do?
I hope some of you can give me an advice?
Best regards
Soren Sorensen

Connect it to your computer, open iTunes, select the iPad under Devices in iTunes' sidebar, click on the Restore button.

I am hooking up my new Time Capsule. Can't get Ethernet to work

I am trying to hook up the Time Capsule. I've given up on trying to have it in series with my existing router. I replaced the existing routher with the TC. The Wireless seems to work (but one of our phonse wont' hold the connection). BUT, none of the ethernet connections work at all. I have cycled everything through the whole power down/restart cycle and no devices (including my MAC (Mac OS X Lion 10.7.3 (11D50)) can connect. I checked the physical cable and it works (ie, I can connect a laptop to the existing router through the same cable).
I should mention that even with the "old" set up my MAC would not connect to the router via the ethernet cable. I know that MAC wants to run wirelessly but I have very easy access to an ethernet connection back to the router and I'd rather it run on this conneciton. I was particularly hopeful for this for the TC since the first wireless back-up is estimated to take about 18 hours.
Help?
AB

You asked the question at 4.01pm.
I answered your query at 4.46pm
... and you gave up by 4.58pm when you posted it is now boxed up and going back..(Local time in Australia).
57min from go to woe! Did you ring apple support??
Apple is user friendly.. networks are not.. and Apple didn't supply your network, or modem.. so somehow Apple have to insert themselves. and until we have iISP and iMODEM and I guess eventually iROUTER (instead of TC or AEBS) and iTV then you will always have to do something to get it working.
I am not trying to make light of your frustration as I am sure it is great.. but networks are unfortunately considered easy enough for home user to install without expertise. Whereas for instance a Technician has 2 years training to do it. Some things are too hard for average home user.. and it should be treated as when your washing machine goes bung.. you don't strip it down and replace parts yourself.. you get a washing machine repairer to fix it. Same with computer, no matter how much we are told this is all very simple.. it isn't.

I'm having trouble backing up my second macbook to a new time capsule. continue to get an error message -- "Time Machine Error. The backup disk image could not be created." Is there something I need to change in my time capsule or time machine?

I just set up a new time capsule. it worked fine on my first macbook. But now I cannot backup my second macbook. Getting "Time Machine Error" "The backup disk image could not be created." Do I need to change settings on my time capsule to allow the second computer, or do I need to change something on the computer to allow time machine to work right?

Try #C9 in Pondini's Time Machine Troublshooting
http://pondini.org/TM/Troubleshooting.html

I get an error message when trying to install my Airport Time Capsule

I have Bell Fibe and I connected the Airport Time Capsule to my router. My Mac was able to recognize that I had an Airport device connected and during the process of installing it for the first time I kept on getting errors.. I don't know why? I also shut off my Anti-Virus in the event that it was blocking it somehow but that did not work. I also installed the Airport via enthernet cable directly to my MAC to see if I could install in without the wireless feature and same thing. No luck. What am I missing? Any information would be greatly appreciated. thanks

Is this a new Time Capsule, or a previous model?
Have you verified that you have a good, working Ethernet cable to connect the Time Capsule to the Bell router?
The Ethernet cable must connect from a LAN <--> port on the Bell router to the WAN "O" port on the Time Capsule
What operating system are you using on your Mac? If you are not sure, click the Apple icon in the upper left corner of the screen, then click About This Mac. Post back with the OS X Version number that you see there.
Anti-virus is not needed on a Mac. You should plan to keep the anti-virus program turned off if you intend to use the Time Capsule to back up your Mac using Time Machine.

Trying to get the New Rascal Flatts Album....

I have been trying to get the new Rascal Flatts Album (Unstoppable) using the complete my album feature. I bought the four singles from the countdown to the album thing. When I go to my "Complete My Albums" page, it doesn't show up there. I went to the album main page and clicked "Buy Album." I confirm I wanna buy the album and a pop-up window comes up saying I have bought 4 songs previously that meet the requirements for the "Complete My Album." I click complete my album, but it does NOT download ANYTHING!
I don't want to pay $4 more to get the album. I was told that I could buy it for $7 TODAY using this feature as long as I bought the four singles. I did buy them and I don't really wanna go through and buy them yet again.

Presuming you're using the latest version of iTunes (if not, you might try updating), contact the iTunes Store Customer Service department using the form at the bottom of the Purchase Issues FAQ web page and explain the problem to them.
Good luck.

HT1515 How do i get my old AirPort Express (7years old) to work with my new Time Capsule?

How do i get my old AirPort Express (7years old) to work with my new Time Capsule?

Does anyone at Apple have help for this sort of question - I too have an old printer (HP LaserJet 5MP) that I would like to keep using on my Mac. (Mac OSX 10.6.8).
I got it working by getting a USB cord that connects to it - but every once in a while it just stops working for weeks. The mac 'sees' it and it sends the data because the printer lights start blinking but then it just doesn't do anything. Is there no one who can tell me (and raterada) how to get some new life into these old printers. I would rather not add this (and a new toner cart) to the landfill just yet. . .

Trying to get my New iPad to mirror certain apps to my apple tv. Apps such as showtime anytime and hbo won't mirror on apple tv. Any recommendations?

Trying to get my New iPad to mirror certain apps to my apple tv. Apps such as showtime anytime and hbo won't mirror on apple tv. Any recommendations?

I purchased both the apple tv and VGA connections for my iPad so I can mirror/project this image onto my television. When I purchased both of these items from the store, I was told it would support this feature. Is there anything in development to allow me to mirror the image or connect it via the VGA connector to my television?

I am trying to get my new Time Capsule to be recognized on my Air Port Utility on an Imac.

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