I am trying to go onto my sky go on the ipad but keeps coming up that it is offline even though it has wifi

I am trying to connect to my sky go to watch something on my ipad but it keeps coming up its offline even though i have a full connection of wifi?

I went through everything mentioned in the link you posed and nothing detailed there resolved the problem.
The Profile folder didnt exist so I created it. Made sure the perms were good and that it was not read only.
There are no default folders appearing under the profile folder when I start Firefox.
I have Firefox installed to my E drive.
Nothing happens. The process appears in the task manager but no application shows up.
Cant start it in safe mode, cant run the profile manager.

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I have a DVD I recorded from my tv. I am trying to make copies and when I insert the DVD I get a message saying it is blank even though it is not. My question are: Why does my computer think it's blank? And how can I copy a DVD?

I have a DVD I recorded from my tv. I am trying to make copies and when I insert the DVD, I get a message saying the DVD is blank, which it is not. My questions are: Why does my computer think it's blank? And how can I copy the DVD providing my computer recognizes there is content on it?
Thanks, Sheila

TV video typically is copyrighted content. We'd be breaking several rules trying to help you. Good luck!

HT1918 I am having a terrible time trying to update my billing information on itunes using the IPAD. it keeps coming back with "you payment method information doesnt match your bank's records. try again or enter a new payment method". i tried everything.

i have no way of finding out which address Itunes has on record - but i know my cc is ok, because i just purchased something in Amazon. i tried every combination of my address, and made sure the security code was correct.
HELP !!!!

I'm having the same problem. I've had the same bank for 12 years & haven't changed anything but it still says my information doesn't match. I used the same debit card to buy something online right after I got this message. Anyone have any ideas????

I have an iPad 3 (that I bought when it first came out), and at the moment I'm trying to sync it with my iTunes music on my computer but when I click on the iPad, it is coming up that it's a new one?

Both my computer and iPad are connected to the same account on iTunes so that can't be the problem. Before plugging it into there, I synced it in with iCloud just to make sure I don't lose anything by mistake. Can I get some help please?

I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue.

On January 2, I purchased Adobe Photoshop Elements 13 and Premiere 13 at Office Max. I've tried dozens of times to download and activate the software but I'm informed that my serial number is not active. I need to receive the product I purchased. How?

Help! Adobe instructs me to contact Office Max, yet Office Max instructs me to contact Adobe. What do I do?

Serial numbers have to be validated at the checkout register to be active and it seems like this one may not have been. Did you buy this online or from a brick-and-mortar store? And is the issue you're having with a serial number or with a redemption code? I ask this because when I bought a boxed set of PSE13+PRE13 at Best Buy a couple weeks ago, it had a redemption code on the inner disc sleeve and a website to use to convert that redemption code to a pair of serial numbers.

Trying to download an app but keep getting asked to accept new terms even though I just accepted them and won't stop

Continuous loop

Rather than a "bug" - it appears to be some bizarre issue with the Apple servers that has been going on for a few days now. Users have had a few different issues with the App Store and a couple of them seem to have been fixed, but now this issue has cropped in the last couple of days.
No matter what we call this - it is not a necessary procedure, it's just fluke thing that needs to be addressed by Apple. This is not normal protocol for downloading apps from the App Store.

My ipad mini is not syncing music onto in, my ipad has been replaced to see whether the issue is to do with the ipad but its still not working. i have a a windows PC please help thanks

my ipad mini is not syncing music onto in, my ipad has been replaced to see whether the issue is to do with the ipad but its still not working.
ive tried everything and ive been to the store which was when i was given a new ipad mini. i have a a windows PC please help thanks

Are you attempting to sync music from your iTunes Music Library on your PC?
What options do you have set on the Music Tab for your iPad in iTunes?
What happens when you sync?
Any error messages?

I recently purchased FaceTime from the Application Store. After approx. ±10 meg, the application resets and starts downloading again. I have tried to download it at different times of the day but with the same results. I have been in contact with Apple su

I recently purchased FaceTime from the Application Store. After approx. ±10 meg, the application resets and starts downloading again. I have tried to download it at different times of the day but with the same results. I have been in contact with Apple support and have tried different options with the same result. I cannot download a new Version because in my Purchased List the applicaiton (FaceTime) is still there, and because I have halted it it tells me to resume. I can’t, because the same thing is going to happen. I have tried all the various troubleshooting tips supplied by my ISP and also Apple Support with no luck. I am currently working on a IMac OS 10.6.7. Has anybody got any ideas? Any suggestion would help. Thanks

Amol Soni wrote:
As I said, I tried everything what the manual says, but hard luck. I have taken an appointment for today, lets see what happens.
Also there is no activity on unit when I use the remote. The unit is stuck on the first page itself where we have to choose the language. The unit seems to be fine to me but the real problem is remote does'nt have activity. The IR is not responding while pressing any of the button.
Good luck with your appointment.
Not much consolation but even new products can have issues and might need a trip to a store to return/replace.
The reason i asked about the LED on the AppleTV is that occasionally it thinks it's paired with a specific remote and ignores others - the unpair keypress I described is quick and free.
AC

Trying to update my iPhoneWhile 4 to iOs6 it froze on the connect to itunes screen and i needed to do a restore. But it restored my phone to january 2011 even though i just backed my phone up 2 weeks ago.

While trying to update my iPhone 4 to iOs6 it froze on the connect to itunes screen and i needed to do a restore. But it restored my phone to january 2011 even though i just backed my phone to my laptop up 2 weeks ago. I still have all my contacts but i lost a lot of apps and text messages. Is there any way to make it restore to my most recent back up?

I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback.

HT1476 My iPhone 4S will charge on a laptop but not from a wall plug. I have tried different boxes and different USB cords from the wall but none work. These boxes and USB cords work for other family members with iPhones. I'm stumped :/

My iPhone 4S will charge on a laptop but not from a wall plug. I have tried different boxes and different USB cords from the wall but none work. These boxes and USB cords work for other family members with iPhones and a USB cord that works from the laptop won't work from 3 or 4 different wall boxes that work for others. I'm stumped :/

Update: It seems as though the phone will charge if I plug it in and then turn it off. It will not charge while the phone is on. Also iTunes will not recognize it, so I can't sync or anything. I read somewhere that it could be a fuse somewhere?? Or maybe the dock connector. Where is the best place to get this repaired?

I have just transfered 2 dvd movies i purchases with digital copies to my itunes account and now i am trying to put them om my ipad it keeps telling me that these movies are not supported on my ipad. what can i do?

I have just transfered 2 dvd movies i purchases with digital copies to my itunes account and now i am trying to put them om my ipad it keeps telling me that these movies are not supported on my ipad. what can i do?

Highlight the movie, go to iTunes menu ADVANCED and select create iPad and AppleTV version.

Can anyone tell me how to fix my iPod. I was updating it and I turned it off in the middle of the update. I tried to put it through a recovery on the iTunes but it keeps giving me 3194.When I turn it on it will go to a light blue screen.

Can anyone tell me how to fix my iPod.I was updating it and I turned it off in the middle of the update. I tried to put it through a recovery on the iTunes but it keeps giving me 3194.When I turn it on it will go to a light blue screen.

See the action for that error included here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting

I tried to rename a file, it gave me an error message (can't remember the number - 43??) and then the file disappeared from the original folder. When I do a search, the file comes up under the new name, but it does not show a path, and even though preview

I tried to rename a file, it gave me an error message (can't remember the number - 43??) and then the file disappeared from the original folder. When I do a search, the file comes up under the new name, but it does not show a path, and even though preview shows the contents, I can't open the document (Powerpoint) and I can't move the document. I tried "Copy" and paste but it doesn't work. I tried "Share" with Airdrop and iChat, but the file is inaccessible. When i try to rename the file, it says the filename is too long.
When I try to open it, it says the alias is not good, and asks if I want to fix the alias. I'm afraid to do that and lose all access to this document.
Right now, it feels like a ghost document - it is on the computer intact, but it is in an undisclosed location and inaccessible.
Please help!!

I was able to resolve this by repairing permissions, even though no permissions error was listed specifically for that file.
I could also have recovered it through Time Machine, but I'm interested in knowing how not to have this happen again!
I was afraid of rebooting and possibly losing track even of the ghost.
I did not try EasyFind - I'll keep that in mind next time.
Thanks for all the comments.

Well my iPod is the 2nd generation and i had to update it, but when i did i tried to put one of my pictures as the wallpaper but it didn't work. How can i fix it?

Well my iPod is the 2nd generation and i had to update it, but when i did i tried to put one of my pictures as the wallpaper but it didn't work. How can i fix it?

http://support.apple.com/kb/ht3406

I cannot install iTunes. I get a Windows Error 126 and missing msvcr80.dll. I've tried uninstalling and re-installing based on all the suggestions, but still have an issue

I cannot install iTunes. I get a Windows Error 126 and missing msvcr80.dll. I've tried uninstalling and re-installing based on all the suggestions, but still have an issue. I've removed all the services, tried moving the dll files as suggested, but I still have no success. Spent all day on this issue. I am running windows 7.

Sorry to hear this isn't going smoothly for you. Try Troubleshooting issues with iTunes for Windows updates. You may have seen some of the suggestions here before but is has taken some users more than one attempt.
tt2

I am trying to go onto my sky go on the ipad but keeps coming up that it is offline even though it has wifi

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