I am trying to install a trial version of Adobe CC, and it keeps telling me that I need to connect to the internet. I am connected to the internet, why won't the program install?

I have downloaded the trial version of Adobe Cloud, but when I try to install the program, it keeps telling me to connect to the internet. I AM connected to the internet. What am I doing wrong?

No, we don't phone. Sorry, not how forums work. We are not Adobe staff.
1. What is the exact message you get when trying to download?
2. What specific things have you tried? Please be exact. Give links to pages with advice you have followed, and tell us what happened.

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I am trying to open a document and it keeps telling me that I need a later version to view; however I have 11.0.10 and that is suppose to be the newest version. Any suggestions?

Hello,
I am trying to open a document that I was once able to open. Now, it states that I need a newer version of Adobe Reader, which I have. I tried uninstalling it and re-installing it with no luck. Any suggestions?
Thanks

Hi Jennifer,
Certain PDF files (dynamic XFA forms) created in Adobe LiveCycle can only be opened in Adobe Reader and Adobe Acrobat. When you try to open these files in an alternative PDF viewer, then you will see this error message.
Unfortunately, it's not easy remove this message and modify the PDF so that it can be opened in alternative PDF viewers. The person who created the original form must re-create the form using options that do not restrict which PDF viewers can open and display the file. If you save the pdf with Reader extended rights then you should be able to view the pdf.
Else you can share the pdf with us as Anubha suggested above and we will check at our end.
Regards,
Rave

HT4262 I WAS TRYING TO SET UP AIRPORT EXSPRESS 802.11 AND IT KEEPS TELLING ME THAT IT CANNOT ATHENTICATE THE BASE STATION

i was trying to set up a brand new airport express and it keeps telling me that it cannot authenticate the base station.
so what do i do ?

Hello curtcain,
Congratulations on your new AirPort Express! It sounds like you are trying to extend your wireless network with your new AirPort Express, but you continue to get the error that your base station cannot be authenticated.
I recommend following the steps in the article below for the issue you described:
Wi-Fi base stations: Setting up and configuring an extended wireless network (802.11n)
http://support.apple.com/kb/HT4259
Thank you for using Apple Support Communities.
Best,
Sheila M.

I recently installed the trial version of Adobe XI and the trial period ended, so I wanted to revert back to the version I already had. I did not see any uninstall feature and my old version was apparently replaced by the trial version. I cannot re-instal

I recently installed the trial version of Adobe XI and the trial period ended, so I wanted to revert back to the version I already had. I did not see any uninstall feature and my old version was apparently replaced by the trial version. I cannot re-install a previous version b/c I need both a product Id (GOd only knows where that is now) and a way to uninstall the trial. Any ideas?

When you installed the trial, there should have been an option to have ignored your current installation and leave it. Apparently you skipped that case. To uninstall the trial (in Windows) go to Control Panel>Programs & Features and select the Acrobat XI and choose uninstall. After the uninstall run http://labs.adobe.com/downloads/acrobatcleaner.html to clean up your system. HOWEVER, if you see your old Acrobat in that window, do not run the cleaner, but do a repair on the old version.
You did not mention the old version you had. You might try from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. As for the S/N, you should have register and if so you can get it from Adobe. The instructions are at http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload.
Be sure to backup any download of the old installer and the S/N to CD or backup HD for future use. They will not likely continue to be available.

Despite installing a trial version of Adobe acrobat XI PRO its still no let me convert PDF

Despite installing a trial version of Adobe acrobat XI PRO its still does no let me convert PDF files
Wants me to subscribe to pay for it

I have the same issue. How do I get Acrobat XI PRO to run? Do I need to uninstall Reader?

I'm trying to download the trial version of Adobe Illustrator. An error message says that the OS does not meet the minimum system requirements for the installer. 10.6.0 is the minimum required for installation. How do I get my mac to be a 10.6.0 ?

I'm trying to download the trial version of Adobe Illustrator. An error message says that the OS does not meet the minimum system requirements for the installer. 10.6.0 is the minimum required for installation. How do I get my mac to be a 10.6.0 ? Right now I have a 10.5.8 is there a way to upgrade or something?

Buy the Snow Leopard retail installer (http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA).
That will take you to 10.6.3.
If required you can then use the combo updater to get to the latest version, 10.6.8 (http://support.apple.com/kb/DL1399)
SL system reqmts;

How can I install a trial version of adobe Elements 10 ?

How can I install a trial version of Adobe Elements 10 ?

Download it using this method:
Direct Download Links for Adobe Software
Mylenium

I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

I'm trying to update a Muse site and it keeps telling me that the site was created with a different version of Muse. I have updated Muse and still can't access the site to make changes.

Hi rgarden95,
Can you please confirm the exact version of Muse you are opening the file with?
To check the version of Muse, please click on help->About Adobe Muse CC.
Regards,
Akshay

I am trying to download a trial month of adobe muse and it is asking me to open an application. I have no idea what sort of application I should be opening.

I am trying to download a trial month of adobe muse and it is asking me to open an application. I have no idea what sort of application I should be opening.

Hi,
To download the latest version of Muse, you must install Adobe application first and install it. Use this application to download Muse,
Get Adobe Creative Cloud Desktop App & Adobe Application Manager
If you still have any question, please let me know.

Is there a version of Acrobat XI Pro called 11.0.2? I am trying to submit a grant on grants.gov, and it is telling me that I need to upgrade from version 11.0.08 to 11.0.02.

Is there a version of Acrobat XI Pro called 11.0.2? I am trying to submit a grant on grants.gov, and it is telling me that I need to upgrade from version 11.0.08 to 11.0.02.

Here is the message that appears: It's not a screen shot, but this is the entire page as it comes up:
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade
to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
For further support, go to www.adobe.com/support/products/acrreader.html
In spite of what the message says, I am using Adobe Acrobat XI Pro, not Reader.

Help. I was trying to delete a trial copy of Adobe XI and I think it deleted everything. Everytime I try to open a document in PDF it says there are no programs associated with it. We have a yearly subscription, how to I get it to download again??

Help. I was trying to delete a trial copy of Adobe XI and I think it deleted everything. Everytime I try to open a document in PDF it says there are no programs associated with it. We have a yearly subscription, how to I get it to download again??

Hi Maria ecp,
Since you have bought yearly subscription then please reinstall Acrobat and you would be able to open the pdfs again.
Regards,
Rave

TS1702 I try to install a free app in App Store and it keeps telling me I have a problem with a previous purchase what do I do?

I recently installed a few apps like Instagram and Facebook all free and the installed fine now I try to install a few other free apps and it keeps telling me that I have a billing issue with a previous order and directs me to my billing info screen , all I purchased were free apps what do I do

Just create an AppleID account without putting in credit card information.
Then proceed to download the free app.
It will ask you to put in AppleID info but it won't charge you as there is no creditcard connected to the account and zero balance.

HT4528 I am trying to download free apps on my iphone4 and it keeps telling me that username or password is incorrect. I have gone through the process of changing password and I still get the message.

I am trying to download free apps on my iphone4 and it keeps telling me that forgot username or password. I have reset password and I still keep getting that message.

Try to take a look at the top right corner on iTunes. Does it say "Sign In" or "Apple ID" like [email protected]

I am trying to rent a movie on iTunes. It keeps telling me that I need to connect to wifi or download on a computer. I am connected. What is the issue? This is maddening!

I am trying to rent a movie on iTunes. It keeps telling me that I need to connect to wifi or download on a computer. I am connected. What is the issue? This is maddening!

If you are using a Windows based computer, try disabling anti virus software and turn off the Firewall.
iTunes for Windows: Troubleshooting security software issues
Then try downloading iTunes media.

HT5622 I'm trying to do my updates in the App Store and it keeps telling me that my account is not valid in the us stores and I must switch to the Canadian one. How do I do that?

I'm trying to do updates in the App Store and it keeps telling me that my account is not valid for use in a US store and I must switch t the Canadian one. How do I do that?

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the region where you are located.
9. Tap "Done".

I am trying to install a trial version of Adobe CC, and it keeps telling me that I need to connect to the internet. I am connected to the internet, why won't the program install?

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