I am trying to install adobe illustrator CS5 from cd but it will not install

When I install it the message 'installer has failed to initialize' appears. It then advises to download the Adobe Support Advisor. I have done this but the advisor will not respond (I have already installed Adobe Air). I have also successfully run the Adobe cleaner tool.
Any help please?
Message was edited by: charisolivia

Try downloading it and then run the installer.
1. Navigate to Illustrator CS6 Downloads page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=illustrator
2. Sign in with your Adobe ID.
3. Copy and paste the following links on the address bar one at a time and hit enter :
Adobe Illustrator CS5 English Windows
http://trials2.adobe.com/AdobeProducts/ILST/15/win32/Illustrator_15_LS1.7z
http://trials2.adobe.com/AdobeProducts/ILST/15/win32/Illustrator_15_LS1.exe
4. Save both the files.
5. Run the .exe file
In case you still face issues
Run the Creative Suite Cleaner Tool and clean out the temporary files created during install in your temp directory. Additioanlly, check your task manager and terminate any instances of setup.exe and msiexec.exe that may still be running

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