I am trying to install an update for PS which is part of my Photography package.- each time I try to run it I get notification that "There was a problem updating Photoshop CC. I have just updated Creative Cloud
Can anyone help, I work on a 64 bit HP laptop
I've successfully used Adobe Technical Support Chat several times to solve problems like this.
Go to http://helpx.adobe.com/contact.html and follow the prompts, until you get the CHAT option. You will be talking online with a very smart and polite person from India, who has everything needed to solve your issue. I recommend you relax and go with the flow of this chat: it may take over an hour to solve your issue, but believe me, they DO actually have what it takes.
Good luck.
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I have a first gen iPod running on 2.2.1 that will not upate to 3.3.1. after purchasing the update from Apple. How do I get a refund or, if possible actually get it to update? I'd like to be able to use some new apps like Netflix and Facebook, but most apps now require newer at least 3.3.1.
- Try uninstalling iTunes version 10.5 and instlaling 10.4. You will have to Google to find it.
- Otherwise contact iTunes:
Apple - Support - iTunes Store - Contact Us -
I have followed the instruction relating to Icloud connection.When i went to system preferences, my Apple address is continually rejected. I have added a second email as suggusted by an Apple site but i still get the same message. Im not told why the Apple ID/email is not accepted when it is accepted in all other Apple sites. I changed my password numerous times to ensure it wasnt the password but to no result. It continued to state that my Apple ID was the problem. I live in Malta,Europe. Have new Apple Mac Pro and Ipod. The annoying thing is that ICloud continually send me the problem notice but do nothing to tell me how to fix it? Can i switch this notice off? Help???????
Welcome to the Apple community Yao.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I have install last update for i pod(ios5) but during installation there was one problem....i have restore my ipod and now i have lost all my buyed music!!Is not possible download it....?What are the details, including any error messages, related to your question?
Have you not got the music on your computer and/or on backups on, for example, external drives or CDs/DVDs ?
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I have just joined creative cloud just for Photoshop but it will not download?
I have just joined creative cloud just for Photoshop but it will not download?
We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
Mylenium -
Can anyone tell me how to get onto photoshop, I have just joined creative cloud
Can anyone tell me how to get onto photoshop, i have just joined creative cloud and cant get on their?
And what exactly is the problem? Does it not install? Does it not work? what system? You need to provide much more info and explain better.
Mylenium -
I heard that there was a problem with Apple being vulnerable to Hackers. Has anyone seen an update for this issue? My IPad received the update last night but I have not seen anything for Safari.
Mac OS X 10.9.2 was released today for this issue and others. Earlier versions are not affected.
See this Apple article - http://support.apple.com/kb/HT6114
You can use the Mac app store to do the update or download it directly from here - http://support.apple.com/kb/DL1725
Best of luck. -
I have updated Adobe Flash Player and Microsoft Silverlight but each time I try to watch something I get the message that I have to install or update these programs... Why is that happening? Can it be fixed? How do I fix it? PLEASE HELP!
Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply. -
I just purchased the latest iPhoto to update my 7.1.5.I have run the Library upgrade tool 2x, each saying installed successfully.But, each time I try to open iPhoto, I get the msg,"To open this version of iPhoto,the library needs to be prepared"OSX 10.9.3
each saying installed successfully
It looks like you installed the Library Upgrader, but did not run it. It is installed in "Applications > Utilities". Launch this tool and click the "Choose Library" button to direct it to your iPhoto library. -
what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?
Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution. -
when i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.
Hi
I've got a similar problem. iTunes v10.2 worked fine, but when I tried to update it to 10.5 I got a 'Bonjour' error. I eventually solved that but I still couldn't upgrade to 10.5, so I deleted every single Apple, Quicktime, iTunes, etc file on my PC using Revo Unistaller (because the normal Windows Add/Delete programs wouldn't work) but now, when I install the latest iTunes version from scratch (on XP SP3), it says: "the installer encountered errors before it could be configured.... your system has not been modified"
Any ideas?
Rick -
3rd time trying to download additional content for mainstage....takes 15-20 hours each time...then asks for my password/id for permission...starts installing and about 1/4 of the way..it dissapears and nothing is installed....confused and frustrated..:-(
aerol wrote:
Are you trying to install all the content options at the same time? If so, have you tried to install them one at a time?
Yep.... this worked fine for me
CCT -
i've just downloaded facetime and every tie I attempt to open it I get the message"there was a problem with facetime you need to quit and reopen facetime" I've tried this but I just get the same message again and again
Hello tadom,
Thanks for the question. The following article outlines the exact error message you described, and a potential resolution:
OS X: "An internal FaceTime error occurred" alert after clicking Facetime icon in the Dock
http://support.apple.com/kb/TS4457
Thanks,
Matt M -
I just paid for, and downloaded Acrobat Pro, and it 'quits unexpectedly' each time I try to open it…b4 it even gets to the opening menu…. Any solutions??
Did you install it in the administrator account with anti-virus disabled?
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Mo ipad 2 won't backup to icloud. I get a message "There was a problem completing the backup. Please try again later. I have tried multiple times over the last 24hrs but no luck. My iphone backs up fine on the same wireless network.
i have this issue to any solution yet?
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