I am trying to install CS 5.5 on a different pc, but I am receiving an "invalid serial number "

I am trying to install CS 5 on a a diffent pc, than it was originally installed on, but I receive a "invalid serial number" error message, even though it is a vaild serial number.

Hi jomel1,
You can try these steps : http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html,
Incase the issue is not resolved, please contact Adobe at http://adobe.ly/yxj0t6
Regards,
Rajshree

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    0   com.apple.CoreFoundation          0x96792d4b CFArrayGetCount + 43
    1   com.adobe.AIR                     0x01ba6408 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1057176
    2   com.adobe.AIR                     0x01ba5bcf XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1055071
    3   com.adobe.AIR                     0x01b6eb93 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 829731
    4   com.adobe.AIR                     0x01b6e875 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 828933
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    21  com.adobe.AIR                     0x019d3261 0x19c5000 + 57953
    22  com.adobe.AIR                     0x019df42b 0x19c5000 + 107563
    23  ???                               0x163ba1e7 0 + 373006823
    24  ???                               0x163ba8f8 0 + 373008632
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    26  ???                               0x163bad1f 0 + 373009695
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    28  ???                               0x1698d237 0 + 379114039
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    30  ???                               0x127f7bb0 0 + 310344624
    31  ???                               0x127f6708 0 + 310339336
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    33  com.adobe.AIR                     0x01d91dd4 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 752177
    34  com.adobe.AIR                     0x01d9129f r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 749308
    35  com.adobe.AIR                     0x01d956f1 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 766798
    36  com.adobe.AIR                     0x01d98968 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 779717
    37  com.adobe.AIR                     0x02030223 shaders_acos_ss + 324035
    38  com.adobe.AIR                     0x02030f37 shaders_acos_ss + 327383
    39  com.adobe.AIR                     0x01d33a51 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 366254
    40  com.adobe.AIR                     0x01d32ef6 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 363347
    41  com.adobe.AIR                     0x01cf7b5c r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 120761
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    45  com.apple.CoreFoundation          0x96804c78 CFRunLoopRunInMode + 88
    46  com.apple.HIToolbox               0x95f5628c RunCurrentEventLoopInMode + 283
    47  com.apple.HIToolbox               0x95f55fde ReceiveNextEventCommon + 175
    48  com.apple.HIToolbox               0x95f55f19 BlockUntilNextEventMatchingListInMode + 106
    49  com.apple.AppKit                  0x90e0bd0d _DPSNextEvent + 657
    50  com.apple.AppKit                  0x90e0b5c0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
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    53  com.adobe.AIR                     0x019c8ae5 0x19c5000 + 15077
    54  ...be.air.ApplicationInstaller    0x0000307d start + 4213
    55  ...be.air.ApplicationInstaller    0x0000210a start + 258
    56  ...be.air.ApplicationInstaller    0x00002031 start + 41
    Thread 1:
    0   libSystem.B.dylib                 0x9280220e semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x92834206 _pthread_cond_wait + 1267
    2   libSystem.B.dylib                 0x92879539 pthread_cond_wait + 48
    3   com.adobe.AIR                     0x01ea58c3 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881376
    4   com.adobe.AIR                     0x01cfae5e r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 133819
    5   com.adobe.AIR                     0x01ea5b2b r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881992
    6   com.adobe.AIR                     0x01ea5ba5 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882114
    7   com.adobe.AIR                     0x01ea5c40 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882269
    8   libSystem.B.dylib                 0x92833095 _pthread_start + 321
    9   libSystem.B.dylib                 0x92832f52 thread_start + 34
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    0   libSystem.B.dylib                 0x9280220e semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib                 0x92834206 _pthread_cond_wait + 1267
    2   libSystem.B.dylib                 0x92879539 pthread_cond_wait + 48
    3   com.adobe.AIR                     0x01ea58c3 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881376
    4   com.adobe.AIR                     0x01cfae5e r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 133819
    5   com.adobe.AIR                     0x01ea5b2b r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881992
    6   com.adobe.AIR                     0x01ea5ba5 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882114
    7   com.adobe.AIR                     0x01ea5c40 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882269
    8   libSystem.B.dylib                 0x92833095 _pthread_start + 321
    9   libSystem.B.dylib                 0x92832f52 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib                 0x928021c6 mach_msg_trap + 10
    1   libSystem.B.dylib                 0x928099bc mach_msg + 72
    2   com.apple.CoreFoundation          0x9680404e CFRunLoopRunSpecific + 1790
    3   com.apple.CoreFoundation          0x96804c78 CFRunLoopRunInMode + 88
    4   com.apple.audio.CoreAudio         0x93e7d5f8 HALRunLoop::OwnThread(void*) + 160
    5   com.apple.audio.CoreAudio         0x93e7d480 CAPThread::Entry(CAPThread*) + 96
    6   libSystem.B.dylib                 0x92833095 _pthread_start + 321
    7   libSystem.B.dylib                 0x92832f52 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib                 0x92802226 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                 0x928341ef _pthread_cond_wait + 1244
    2   libSystem.B.dylib                 0x92835a73 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.AIR                     0x01ea5905 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881442
    4   com.adobe.AIR                     0x01eb8f0c r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1960809
    5   com.adobe.AIR                     0x01ea5b2b r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881992
    6   com.adobe.AIR                     0x01ea5ba5 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882114
    7   com.adobe.AIR                     0x01ea5c40 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882269
    8   libSystem.B.dylib                 0x92833095 _pthread_start + 321
    9   libSystem.B.dylib                 0x92832f52 thread_start + 34
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    0   libSystem.B.dylib                 0x92802226 semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib                 0x928341ef _pthread_cond_wait + 1244
    2   libSystem.B.dylib                 0x92835a73 pthread_cond_timedwait_relative_np + 47
    3   com.adobe.AIR                     0x01ea5905 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881442
    4   com.adobe.AIR                     0x01fb1c87 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 2980068
    5   com.adobe.AIR                     0x01ea5b2b r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1881992
    6   com.adobe.AIR                     0x01ea5ba5 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882114
    7   com.adobe.AIR                     0x01ea5c40 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1882269
    8   libSystem.B.dylib                 0x92833095 _pthread_start + 321
    9   libSystem.B.dylib                 0x92832f52 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0xa08454ec  ebx: 0x96792d2e  ecx: 0x00000000  edx: 0x00000011
      edi: 0xbfffcef4  esi: 0x00000000  ebp: 0xbfffcda8  esp: 0xbfffcd90
       ss: 0x0000001f  efl: 0x00010287  eip: 0x96792d4b   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000000
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        0x1000 -     0x6ff7 +com.adobe.air.ApplicationInstaller 2.5 (2.5.0.16600) <c6c657eb2ecfaab71a0b1b067153f0a4> /Applications/Utilities/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
      0x503000 -   0x506fff  com.apple.audio.AudioIPCPlugIn 1.0.6 (1.0.6) <70d584965e18726903fde91de3d56f5b> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C ontents/MacOS/AudioIPCPlugIn
      0x50c000 -   0x512fff  com.apple.audio.AppleHDAHALPlugIn 1.7.0 (1.7.0a50) <4fe2e7cf761845052d91007cc1f7f6e0> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
      0x5a7000 -   0x5a9ff3  com.apple.LiveType.component 2.1.4 (2.1.4) <d60e25373b47ea9900776ce394378d07> /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
      0x5af000 -   0x613fe2  com.apple.LiveType.framework 2.1.4 (2.1.4) <1509b3ff8573ca6e914a6701f10c2159> /Library/Application Support/ProApps/SharedA/Frameworks/LiveType.framework/Versions/A/LiveType
      0x631000 -   0x677ffb  com.apple.motion.component 1.0 (687) <b2fd93af0488c687c7b5a8fc8ae2d40c> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
      0x67d000 -   0x67fff7 +Motion ??? (???) <ba03f73fdcb26b738ebd87c2a5a93317> /Library/Frameworks/Motion.framework/Versions/A/Motion
      0x685000 -   0x721ff8  com.apple.procore.framework 4.0 (712) <09ee33b4412cfc2553561de47695baa6> /Library/Application Support/ProApps/SharedA/Frameworks/ProCore.framework/Versions/A/ProCore
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    0x9012e000 - 0x90130fff  com.apple.securityhi 3.0 (30817) <db23f4bad9f63a606468a4047a69b945> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
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    0x970fa000 - 0x97134ffe  com.apple.securityfoundation 3.0.2 (36131) <f36bdfb346d21856a7aa3e67024cc1d7> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    0x97135000 - 0x9713afff  com.apple.DisplayServicesFW 2.0.2 (2.0.2) <8f40a0518abb64ea268aee56bddce253> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
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    0x97217000 - 0x972bbfec  com.apple.CFNetwork 438.10 (438.12) <aa8d4dd704eb6875438210263308c95d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
    0xba900000 - 0xba916fff  libJapaneseConverter.dylib ??? (???) <7ae69cab6725d9859d335d2fc4071a61> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0xbab00000 - 0xbab21fe2  libKoreanConverter.dylib ??? (???) <5b31bdc8631c420ec1f2ff7911188632> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    0xfffe8000 - 0xfffebfff  libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
    0xffff0000 - 0xffff1780  libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

    You must have gone to the old microsoft post.
    Here is the link:
    http://support.microsoft.com/kb/2438651

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