I am trying to install cs5.5 on a new computer but it will not acceot my serial number

CatB4Adobe wrote:
3.0 was on two (old) machines no longer in use.
I take that to mean you never deactivated the 2 old machines. So you're stuck. You need to contact customer care via online Chat.
Contact Customer Care
Nancy O.

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I am trying to load my library on the new computer but it will not let me import. the shared library disappears when i shut the original computer off.

I am trying to load my library on the new computer but it will not let me import. when i shut off the old computer the shared library disappears.

Yeah... that's exactly the way it is supposed to work. Sharing the library does not move it anywhere.
To move the library to the new computer, copy the entire iTunes folder from the old computer to the new computer.

I am trying to install CS2 on my new computer but it is not accepting my serial number or activation number?

This is an old version of CS2 but my old computer died and I would like to be able to use the CS2 on my new computer. My serial number and activation number are not accepted and need an authorization code.
Thank You!

This will probably help:
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Computer crashed i reinstalled CS5 but it will not take my serial number

My computer crashed and I reinstalled CS5 from the download sight. I have a license for two computers which was installed on two iMac computers. The one iMac crashed and I could not get in my hard drive, so I purchased a MacBook Pro. I called Adobe and they gave me a case number 0215153209 along with the web sight to download the software and my serial number of the product. I downloaded the product but it will not accept the serial number. I wonder, since I had it installed on two computers and I was unable to delete the software from the computer that crashed that it thinks I'm trying to load it on a third computer? I do I over come this?

Stephene30094839 I reviewed the serial numbers you offered in case 0215153209 and they both have activations remaining. What specific error message are you receiving when installing Creative Suite 5? If you are receiving the error message that the serial number is invalid then can you provide a bit more history? You indicated an iMac crashed and you could not get into your hard drive and then bought a MacBook Pro. Were any files or folders transferred from the iMac to the MacBook Pro?

When installing Adobe Acrobat on my new computer I get the message that the serial number is invalid.

I try to install Adobe Acrobat on my new computer, but I get a message that the serial number (the one I found in My Account) is invalid.
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first make sure you are installing the right product from the original disks/saved download, as there are multiple similar products. Did you buy direct from Adobe?

I have elements 7 installed on my windows 8 computer and it will not accept my serial number

I have elements 7 installed on my windows 8 computer and it will not accept my serial number

You can download the updates from here:
windows
Adobe - Photoshop Elements : For Windows
mac
Adobe - Photoshop Elements : For Macintosh
There is no longer anything to sign in to.
See this for more info and solutions:
http://barbarabrundage.com/2013/09/16/pse-8-9-10-cant-sign-in-error-404/

I am trying to Install CS5.5 on a new computer and it is saying my product key is valid but a qualifying product cannot be found.

I have Adobe CS 5.5 with a valid product key (On the original box) but it wont install on my new work computer. This product is owned by my company and has been used in the past on my old computer.
I enter the product key and get the customary Green Check Mark:
[image removed by moderator]
I Click "Next" and it displays the screen below. I do not have any CS 5.5 programs installed on this computer. (It is brand new - opened and set up this morning)
I used this disk to install CS5.5 on my previous computer which has crashed and did not need to Upgrade anything. I do not have any other product keys to use for the second box and I have found nothing on this problem in the forums.
Any help is appreciated, I am at a loss.

Never share your serial number in a public forum or other non-private communication.
For the second image you show you need to follow the instructions.
You copy of CS5.5 appears to be an upgrade version. THis means it was made available at a reduced price because you had an earlier version that you upgraded from. The second image you show is asking you to provide the information for that older version as proof that you qualify to activate/use the new one.

I am trying to update a browser for the new hotmail, but it will not let me

Tried to install new browser, so I can keep using hotmail.
== This happened ==
Just once or twice
== I am trying to upload a browser update

Firefox 3.0 and 3.5/6 versions require at least Mac OS X 10.4
http://www.mozilla.com/en-US/firefox/system-requirements.html - Mozilla Firefox 3.6 System Requirements
Firefox 2.0.0.20 is the last release that runs on Mac OS X 10.2 and 10.3
Mac: http://download.mozilla.org/?product=firefox-2.0.0.20&os=osx&lang=en-US

I have photoshop 5.5 installed on my old computer, so I purchased a new computer but it will not install, so I purchased the upgrade photoshop elements 13 and premium elements 13 but it will not upload to my computer.

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It doesn't sound like you purchased an upgrade for Photoshop. You say 5.5, which I assume is CS5.5. Photoshop Elements is a watered down version of Photoshop that is not an upgrade to it, so unless you own earlier versions of PSE and PE you don't have the required qualifying versions to use the upgrades.

Hi - I recently purchased a new iMac. I have a registered cs5 design premium package which is an upgrade - I have no disc for cs4 but have the qualifying serial number for it. I have installed cs5 via download onto my iMac but it is not accepting the ser

Hi - I recently purchased a new iMac. I have a registered cs5 design premium package which is an upgrade - I have no disc for cs4 but have the qualifying serial number for it. I have installed cs5 via download onto my iMac but it is not accepting the serial number. Can anybody help. Does anybody else think that Adobe will loose a lot of customers by not providing any chat or call support for cs5 users??

You can support serial number and activation support.
Mylenium

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Since we are user volunteers and not Adobe Employees, I'll link you over to Customer Care.
Click on "Contact Us" and either phone or chat. Contact Customer Care
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Download from Download CS5 products
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I am trying to install cs5.5 on a new computer but it will not acceot my serial number

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