I am trying to install elements 12 on my mac

i am trying to install elements 12 on my mac and got very mixed up with passwords

Moving to the Photoshop Elements forum.

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  • Getting these errors when trying to install elements 11 on my mac osx

    WARNING: DW066: OS requirements not met for {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C}
    WARNING: DW066: OS requirements not met for {F7FD5B5C-CE79-4657-AEB7-B0EE4626C912}
    WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
    ----------- Payload: {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 -----------
    ERROR: DW030: Custom Action for payload {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 returned error. Failing this payload.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS5: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 11: Install failed
    ERROR: DW050:  - Elements 11 Organizer: Failed due to Language Pack installation failure
    ERROR: DW050:  - Elements 11 Organizer_AdobeElements11Organizer_en_US: Install failed
    ERROR: DW050:  - Adobe XMP Panels CS5: Install failed
    ERROR: DW050:  - AdobeTypeSupport CS5: Install failed
    ERROR: DW050:  - Adobe Linguistics CS5: Install failed
    ERROR: DW050:  - AdobeCMaps CS5: Install failed
    ERROR: DW050:  - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
    ERROR: DW050:  - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure

    Casey2013
    The Staff reply was at best curt and less than helpful
    I'm also ripping out my har having bought the Elements 11 combined pack and no matter how I try to install (disk, internet download etc. it always errors out e.g.
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 13 error(s), 10 warning(s)
    ----------- Payload: {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 -----------
    ERROR: DW030: Custom Action for payload {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 returned error. Failing this payload.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Premiere Elements 11: Failed due to Language Pack installation failure
    ERROR: DW050:  - Smartsound1 E11: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 11: Install failed
    ERROR: DW050:  - Elements 11 Organizer: Failed due to Language Pack installation failure
    ERROR: DW050:  - Elements 11 Organizer_AdobeElements11Organizer_en_US: Install failed
    ERROR: DW050:  - AdobeTypeSupport CS5: Install failed
    ERROR: DW050:  - Smartsound3 E11: Install failed
    ERROR: DW050:  - Smartsound2 E11: Install failed
    ERROR: DW050:  - Elements Common Frameworks 11: Install failed
    ERROR: DW050:  - AdobeCMaps CS5: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 11_LangPacken_US: Install failed
    This is my MacBook Air spec, which I believe exceeds the min requirements
    Mac OS X Lion 10.7.5 (11G63)
    Hardware
      Model Name:          MacBook Air
      Model Identifier:          MacBookAir4,2
      Processor Name:          Intel Core i5
      Processor Speed:          1.7 GHz
      Number of Processors:          1
      Total Number of Cores:          2
      L2 Cache (per Core):          256 KB
      L3 Cache:          3 MB
      Memory:          4 GB
    Hopefully we will get some added value support

  • Trying to install Elements 12 on my Mac w/ latest operating system.

    I have a message "Installer failed to initialize. Please download the Adobe Support Advisor to detect the problem."  Problem is, this is too complicated for me to understand.  Need help loading the program.

    Troubleshoot install using logs | Elements

  • Trying to install Elements 12 on a Mac and it says the serial number is invalid. Just purchased this new from Amazon. What gives???

    @Does anyone know how to actually call a real person at Adobe for help? This is frustrating to purchase a product and not be able to even use it.

    I do not know of a phone number that I can recommend, but here is one for chat for the area you are having a problem.
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Installing elements 10 on a MAC

    I am trying to install elements 10 on my MAC.  The DVD install instructions says click on Elements 10, then on "elements10/install.app"
    however, there is no opoton for this app - has anyone havd a successful intall on MAC with elemtns 10?
    Thx.

    thank you - using disk 3 worked.  wonder why Adobe does not share that with customers!!
    Thx.
    Sharon F. O'Shea
    505.603.5896
    115 Camino Cabo
    Santa Fe, NM  87508
    [email protected]

  • I am trying to install Elements, I get this constant error message. This installation is not supported by this processor type. Contact your product vendor.

    I am trying to install Elements, I get this constant error message. This installation is not supported by this processor type. Contact your product vendor.
    I am using Windows 8.

    Hi,
    Which version of Photoshop Elements are you trying to install?
    Are you installing from DVD or a download?
    If DVD, make sure you are using the Windows one, not the MAC one.
    What device are you trying to install on?
    Does your system meet the required spec?
    Are you on Windows 8 or Windows 8.1?
    Brian

  • I'm trying to install elements 13 that I purchased online.  It says I have to install akamai downloader first.  I'd prefer not. Is there an alternative?

    I'm trying to install elements 13 that I purchased online  It says I need to install akamai downloader first  I'd prefer not to.  Is there an alternative?

    yes, there's a popup that allows a direct download.  or dl from prodesigntools.com
    if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
    and activate with your serial number.
    if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
    the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
    failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

  • Trying to install elements 11 and it comes up with 18 errors in the payload

    trying to install elements 11 and it comes up with 18 errors in the payload

    To get Photo Elements to Install when getting an ERROR 7 on a Macintosh:
    After Hours of Internet searches and a few more hours with the Adobe Call Center in India…
    Set Permissions to “Read and Write” in Get Info to “Everyone” for the
    /Library/Fonts
    /Library /Preferences
    /User/Library/Preferences
    /Applications
    Then “Apply” to “Enclosed Folders”
    Uninstall Adobe Air, then Reinstall it
    Rename these two folders.
    Mac HD>library>app support>Adobe>caps
    >>>BUT FIRST delete media.db file under caps
    Mac HD>library>app support>Adobe>backup
    Move any offending font families OUT of the /Library/FONT Folder to the Trash (they will be auto-reinstalled during the installation)
    Log out, then Log back in as ROOT user.
    Then install off your CD or downloadable install file.
    I hope this saves the next poor guy or gal the hours and hassle…

  • I am trying to install elements 13 but i cannot type in alphas in my redemption code.

    i am trying to install elements 13 but i cannot type in alphas in my redemption code.

    And obviously you're able to type alpha outside of entering the redemption code, since you're typing here.
    The only other thing I can think of is that maybe they have some 1's that look like l's, and 0's that look like o's. If one of those is actually a starting numeric character and you're typing it as alpha, it might not work.
    If that's not the case, then I would restart the computer and try again.

  • Trying to install Elements 13 and it asks for a serial number. The instructions say the number should start with 1057 but there is no code on the disks, box or envelopes the disks came in that start with 1057. I cannot activate the software without this c

    Trying to install Elements 13 and it asks for a serial number. The instructions say the number should start with 1057 but there is no code on the disks, box or envelopes the disks came in that start with 1057. I cannot activate the software without this code and it is a Christmas gift to my wife. HELP!

    I had this problem. There are actually two boxes. The outside one with the photos and stuff and glued into it is another box containing the disks. That box has the serial number. Adobe was NO help with this as if no one else ever could not find it. I had to rip open the outer box.

  • Trying to install Elements 12, why does installation wizard first ask me to uninstall Elements 12?

    When trying to install Elements 12 I am following setup which asks me to uninstall from my computer?

    hoping someone can answer....
    I'm having the same problem but a little bigger.
    I never installed Elements 12 and still the installer wants to uninstal elements 12.
    I'm on windows 8.
    When doing this i get a error that the path is empty.
    I'm putting in some screenshots to make it more viseble.
    (verwijderen = uninstall)

  • Trying to install elements 11 on win7 PC, get error 1935, try all advice on web pages nothing works

    trying to install elements 11 on win7 PC, get error 1935, try all advice on web pages nothing works

    if that's an assembly component error, Error 1935 | Assembly component Microsoft.VC80.CRT | Install | CS4, CS5, CS5.5 products | Windows

  • I'm trying to install elements 12 need help?

    I'm trying to install elements 12 need help?

    What problem are you encountering in trying to install Elements 12?

  • We are trying to install elements 11 but the program will not run error 213:11

    we are trying to install elements 11 but the program will not run error 213:11

    http://helpx.adobe.com/creative-suite/kb/error-store-does-not-allow.html

  • I am trying to install Elements 12, but it continues to download Elements 10, which I already have. I have uninstalled 10, but it still does the same thing! I have bought 12 but only have the licence key

    I have bought Elements 12 as a download and have a key, but cannot install it because the download assistant keeps trying to install Elements 10! I tried uninstalling elements 10, which I do have on my computer, but it does not seem to make any difference. What can I do?
    Thanks
    Harry

    Harry can you please post a screen shot of the Adobe Download Assistant installing Elements 10?   You can find more details on how to post a screen shot at FAQ: How do I capture and post a screen shot or video?.

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