I am trying to install HP officejet 5610 All-in-one printer.

I am trying to install HP officejet 5610 All-in-one printer. When I go to system preferences --> print and scan --> add printer b clicking on + sign . There are no printers displayed in the pop- up window. Anyone can help?

Hey drkafzal,
Thanks for using Apple Support Communities.
OS X Mavericks: Set up a printer
http://support.apple.com/kb/PH14143
Use this article to troubleshoot printer issues in OS X.
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Have a nice day,
Mario

Similar Messages

Unable to install All-in-one Software & Drivers for Officejet 5610 All-in-One printer

I downloaded the software "File name: AIO_CDB_NonNet_Full_Win_WW_130_141.exe [1/1, 362.68M] version 13.1.0" and tried to install but was not successful after number of attempts. I tried HP Printer Install Wizard for Windows also but it also failed. I could not download even after number of attempts. It used to get aborted at different stages at every attempt. I am interested in HP solution centre for scanning documents. Please provide solution.

Hi there , I just wanted to stop in and share my suggestions as well, to hopefully help you out with the installation issue you are having with your Windows 7 system. Try these steps in order: Try unregistering and re-registering the Microsoft Windows Installer service:
1. Click the Start menu and type " cmd " in the search field and press enter.
2. Type in " msiexec /unregister " and then press enter.
3. Type in " msiexec /regserver " and then press enter.
4. Restart your PC and try the installation. Next, run this SFCS to try and repair any corrupt files in your OS:Using System File Checker to Restore System Files Let me know the specific results please!Best wishes to you!Show thanks for my reply to help you today by hitting the "thumbs up" icon below!

Officejet 5610 All-in-One Printer: Properties dialogue box for Mac OS

I recently connected an Officejet 5610 to a Macbook Air (OS 109.2) & was offered the default driver download which I accepted. The Properties options for the printer are very much different than for Windows XP that I was using and seem to offer far fewer choices. If I install drivers from the CD that came with the printer (Macintosh CD version 7.9.0), purchased in May 2007, will the Properties control be more extensive?

Hello HP-5610,
Welcome to the HP Forums!
I understand you're wondering why the Officejet 5610 properties is different using a 10.9.2 operating system. I will do my best to assist you! For this printer and for your operating system, there is only a basic print driver using a Apple Update.
Please follow this HP document on OS X v10.9 Mavericks: Installing and Using the Printer on a Mac. This is properly why you have limited options since there isn't a full feature driver.
If you have any further questions, please let me know. Have a great night!
I worked on behalf of HP.

Officejet 5610 all-in-one printer

My printer wouldn't feed paper from lower tray. I thought I should get some of the dust out of there. I used a swiffer duster to clean in there. When I pulled the duster out there was a little spring on the left side of the duster. The spring is not damaged, but I don't know where it goes. And paper will not feed. I get a no paper in tray message.
Any ideas where the spring attaches?
Thank you ~ MeMa58

Hi there,
Take a look at this article for the out of paper message. It does not specifically tell you where to replace the spring. However the points that are to be inspected throughout cleaning can help give an idea as to where the spring may have been located. If that does not help you may want to have the printer serviced. I would stay clear of the swiffer duster in the future and stick with compressed air/q-tips when cleaning the printer so many moving parts to get hung up on .
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Officejet 5610 all in one Communication Error Message on Mac with 10.10.2

Hi,
I got a new MAC computer running 10.10.2 Yosemite. I own the HP 5610 Officejet all in one printer. The new computer doesn't recognize the printer or scanner. I went to my applications folder and tried to uninstall the HP software but the printer doesn't show up there. I also downloaded the 3.0 software driver and tried to install it.
I can print from a document without a problem but I can't scan.
Any ideas on how to solve this/
Thank you.

Hey @PRLady ,
Welcome to the HP Support Forum. I understand that you're having scan to Mac issues with your HP Officejet 5610 All-in-One Printer. I would like to assist you with enabling scan to Mac OS X 10.10 Yosemite.
My colleague @X-23 has assisted another HP printer user with essentially the same issue in another Forum post. Click here to access troubleshooting steps that may resolve your scanning issue.
As HP has not released a Full Feature driver available that's directly compatible with Mac OS X 10.10 Yosemite, my colleague has outlined the steps in which you may add your printer into the Mac. (In this type of setup you would be using the built-in HP drivers that are available through Apple).
Please respond to this post in regards to your troubleshooting result. Best of luck with your setup!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Installation problems Officejet 5610 All in One on Windows 8.1 64 bit

I have a HP Officejet 5610 All-in-One printer that I have had for a few years. It has worked well on the old computer but the computer died. I purchased a new Dell Laptop with the Windows 8.1 64 bit operating system. The printer works fine but the scanner won't work since there is no software in the computer. I went to the HP Support website and tried to down;oad the drivers/software. The download failed 6 times. i finally tried anothe computer and after 4 failures. I was able to down load all 402MB of software. I saved it to a portable USD drive and returned to the Dell. I started the install and got to the begin installation screen. Unfortunately, right after it finished extracting the files. I got a pop up dialog box with the error message "System cannot find file specified". I went to HP Support and the website said to search the Windows file and remane the file extensions on all hpoins*.dat and hpwins*.dat files to .old file extensions. Unfortunately, there aren't any and they don't have any other suggestions.
Does anyone have any ideas?

Hi d-hammer,
Welcome to the HP forums!
I'm sorry to hear you've been having issues getting your Officejet 5610 installed on your new Windoes 8.1 computer but I'm hoping I can help you out
On your new Win 8.1 computer do you have an anti-virus program? Anything like McAffee, Norton, BitDefender, Avast, or anything like that? If you do, it's likely that the firewall within that anti-virus program is blocking part of the install. If you have any anti-virus on your computer you'll need to disable the firewall and the real time scanning within before you try to run the installation again. If you're not sure how, contact the anti-virus company and they should be able to let you know how to do those steps.
Let me know how that goes for your and we will go from there!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Need driver (*.inf) files for HP OfficeJet 5610 All-in-one

I am setting up a print server and it needs *.inf driver files for my HP OfficeJet 5610 All-in-one printer. Where can i find them? I've installed the drivers on my PC, but they come as *.exe files that will not extract to give the *.inf files. Can anyone help?

Hello, First I would like to say that I dont like what HP does, I dont want all your software cloging up my computer. What I want if for the hardware I have purchased from you to work the way I want to. Nothing more nothing less. Please give your customers the chance to pick the software they want and not fill up the pc with trash.
PlanoStar You will find the x86 inf file in the Windows XP Package, it about an 68mb download, just extract EP-CDB-enu_NB.exe using Winrar.
And ofcourse after the hours spent, with HP trolling you, you would think you are done. Think again. Microsoft will pick up the tradition with some Install x86 Medea ntprint.inf BS. to solve this problem download the files needed from here.
It will save you hours instead of mounting AIO images and whatever.
Ps. I have just registered with HP with the sole reason of making this post, and I would just like to say that hp support is rubbish.

HP Officejet 5610 all in one "Door Open" error msg

HP Officejet 5610 all in one printer:
"Door Open" error msg when door is closed. Can't print.

Hello DSYW,
Please check your inbox for further instructions.
If issue still persists after you have performed steps mentioned in you inbox, then its a printer hardware failure and printer need to be serviced.
Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

New computer with windows 8. hp officejet 5610 all-in-one scanner worked but is now offline.

I have a new dell computer with windows 8. the hp officejet 5610 all-in-one seemed to be fine, and I could scan and print. Now I can no longer scan. charms - settings - change Pc Settings - devices shows HP Office Jet 5600 offline!
There may have been a request to update some software which I may have allowed. Maybe this is my problem? How do I fix this?
thank you
This question was solved.
View Solution.

Hi,
Please download Full Feature Softeware and Drivers from the following link and install on your Dell:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4132&lc=en&cc=au&dlc=en&sw_lang=&product=4411...
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP Officejet 4500 All-in-One Printer - G510g installation windows 8.1 64bit

After operating a HP Officejet 4500 All-in-One Printer - G510g from both an old Windows XP notebook and from an ASUS Windows 8, 64bit laptop, subsequently updated to 8.1; I'm now trying to install it to run from a Toshiba Satellite NB10T-A notebook Windows 8.1 64bit, but without success.
The original installation CD does not provide an installation but on start up (presumably because it is only compatible with Windows XP and 7.
The www.hp.com site offers a download of a full driver for the printer, forWindows 8.162bit. This seems to download fine. The file unpacks, says it is installing, but on completion the driver is not available.
There are no options to uninstall, either in control panel/printers or in control panel/software.
Without the driver, the Windows 8.1 system recognises the printer and allows simple printing ffrom applications. However, it is not possible to use the scan options, giving the error message that the driver is not available. Neither HP Solution Center or HP Document Manager are installed.
I have tried HP Print and Scan Doctor. This recognises the printer on USB link, says that there are missing drivers, downloads, unpacks and installs drivers. But the printer icon in control panel/printers continues to have an alarm icon and indicates that the printer is still missing drivers.
I have also tried the HP Printer Installation Wizard. The result is similar.
Please advise how I can install the scan options of this equipment and confirm that the machine is compatible with windows 8.1 64bit.
Thank you
This question was solved.
View Solution.

Hello @monc , welcome to the HP forums!
I read through your post about how you cannot scan on your Windows 8.1 computer as the driver and software doesn't seem to be completing successfully on your system. However, you have been able to install the printer and its functioning fine on other computers.
I would suggest checking the Control Panel to see if there are any printer files to uninstall: Uninstalling the Printer Software
Restart the PC afterwards
Perform a Clean Boot
Restart the PC again
Download and install the printer again: HP Officejet Full Feature Software and Driver
If you see any error messages or codes during the installation process, make note of the exact problem or error and post me back a screen shot or the details.
Good luck
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Officejet J4550 All-in-one printer Unable to print pages/photos from system request !

I have an HP Officejet J4550 All-in-one printer that I had set p when I bought my new Acer system with Windows 7 installed and had no problem from the beginning to set-up the installation and have it running as My Default printer and has worked fine up until now ; when all of a sudden the system ;when I go to print a page/photo brings up the set-up - shows the printer as Default and then when I run PRINT...there is No page/photo printed out ? I have tried to run the Diagonistic software and shows the printer as Default and No problems and yet still delivers No Print out ? My system has had All up-dates automatically installed up till this point ...So I not being a Techie ,do not know what or where to look for help to resolve the issue next ? Anyone able to tell me what to look for to do or how to resolve the issue or do I need to just Un-install the printer and Re-set it up again ?? I have tried to look at all places on HP ;but it does not even show my older HP Officejet -J4550 - All-in One Printer ? Just keeps referring to HP Officejet -4550 ? Loooking for any answers ! Thank Yopu ,JS

Hi jspin3,
I'd like to help. For now, I would hold off on the uninstall and reinstall. Can you answer some questions?
Is the printer connected by USB, Ethernet or wireless?
Do you get any error messages?
Does a blank page come out or do no pages come out when you try to print from the computer?
If you put a document face down on the scanner glass, are you able to make a photocopy?
Can you estimate the ink levels, in percent full for each cartridge, by looking at the printer ink gauge? Click Here
If you print a Self Test Report, do all of the colors print?
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

Officejet 7310xi All in One Printer no longer connects wirelessly

Hello all,
My Officejet 7310xi All in One Printer no longer connects wirelessly.
The printer does no show up while searching for it wirelessly where it had previously.
In the past it would say that the printer (HP Series 7300) was offline. I would remove the device through the control panel and search again. A printer would be found as HP Series 7300 (Copy 1) . A "ghost" of the original would remain as an offline device. I would default to the new printer icon, Copy 1, and it would work. This happened over the course of a year without any problems.
Now nothing is working. The printer can't be found by my network. I tried downloading drivers, etc. from HP but they either can't download or stop during installation. I don't know if an Windows 8.1 update affected it.
Although the printer has a built in network set up option, it has no installation wizard. I can't find a way to activate the wireless feature/icon. There is no I.P. address either.
I feel like a monkey pulling levers for a banana! I appreciate your help.

Hey @Kathlanta ,
Thank you for taking the time out of your day to ask that question on the HP Forums today!
I understand you are having issues with your HP Officejet 7310xi connecting and staying on your network. Going through all of this is making you feel much like this;
By the end of this I want you feeling more like this;
Now let's get to the bottom of this and have some fun doing it! (and no, I have not completely adopted the idea that you are a monkey, but for the time being, seems most fitting LOL )
Ok, so what we are going to start with here is; a full print system uninstall and reinstall and run it through USB to test the printers functionality.
Here is how you uninstall the whole printer software on 8.1 >> Uninstalling The Printer
Here is how you install the drivers offline (use the appropriate links to get your steps) >> Installing HP Printer Software for a USB Connection in Windows 8
You wont need to worry about the wireless right yet until we figure out if the rpinter hardware is ok or not. So sit tight on that portion, I'll get that all back and working later after we figure this stuff out now.
Look forward to hearing back from you! Have a good one!
I worked for HP.

Printing from 10.6.6 to an HP Officejet 6210xi All-in-One printer

I have a brand new iMac - 27-inch, 3.2Ghz running 10.6.6 - connected to an older printer, an HP Officejet 6210xi All-in-One printer, and I am unable to print.
Running the Printer System Preferences sees the printer via USB, and I install the print-drivers that come with Snow Leopard, but absolutely nothing prints. Trying to print just produces a useless "Error" error-message in the print-queue window, with no detailed explanation as to why.
I have tried downloading and installing the latest MacOS print-driver from HP, but this doesn't help. I can't print a single page.
I assume I should be using the print-drivers that come with Snow Leopard, but I have no idea why printing does not work. I can disconnect the USB cable from the new iMac, and connect it to my older iMac, running 10.4 and printing works fine. So I know that the USB cable and printer are OK. But if I move the USB cable to the new iMac, printing does not work at all.
I have tried different USB ports on the new iMac, I have disconnected all USB cables and restarted the iMac, then re-connected only the USB cable to the printer, but no luck.
Any ideas as to what else I can try?
Thanks,
--- Christer

When you say you have installed the latest print driver from HP do you mean from the HP site or do you mean using Software Update/from Apple site?
If you mean the All-in-one package that sits in your app folder try uninstalling that, (there is an uninstaller in it), and then try again with OSX.
I think when you plug in your machine the Mac should recognise your printer and ask if you want to download the appropriate SW.
So, my steps would be.....
1). Uninstall the HP All in one.
2).Restart.
3). Plug in to Mac, (and power), and switch on 6210.
4). Wait a few seconds for the Mac to recognise and prompt, or run Software Update.
......if still no joy;
5). Re-apply combo updater.
6). Plug in to Mac, (and power), and switch on 6210.
7). Wait a few seconds for the Mac to recognise and prompt, or run Software Update.
8). Come back and curse/thank me, then go back to the HP site and see if a more up to date package exists

HP OFFICEJET J4580 ALL IN ONE PRINTER

I AM STAYING AT MY DAUGHTERS WITH MY LAPTOP, AND NEED TO KNOW HOW TO INSTALL HER HP OFFICEJET J5480 ALL IN ONE PRINTER, SO I CAN PRINT WITHOUT HAVING TO E-MAILING TO MYSELF, AND THEN PRINTING OFF THE E-MAIL..I DON'T KNOW A LOT ABOUT COMPUTERS OR PRINTERS, SO PLEASE MAKE ANSWER AS BASIC AS POSSIBLE

Hello HOWIERD. I understand you would like assistance on installing the printer on your daughter's computer. HP contains this website which will assist you with installing the printer: http://www8.hp.com/ca/en/support-topics/printer-installation/install-download-printer-drivers.html
Please let me know if you found this useful or not. If you require further assistance, I will do my best to assist you.
Mario
I worked on behalf of HP.

HP Officejet 4630 all-in-one printer Cancels Print in Middle of Job

Hi,
I recently bought an HP Officejet 4630 all-in-one printer, and it automatically cancels jobs in the middle of printing. The computer I am using is an HP Envy dv7 with 64-bit Windows 8, and I am printing over a wireless network connection. My computer receives an error that HP Officejet 4630 series couldn't complete print and the printer simply says canceling. I have tried all the steps in the troubleshooting sections, both for printing issues and network connections. I've uninstalled and reinstalled the software multiple times, I've established a manual IP, and everything else, but nothing seems to work. It also seems to have the issue when using HP ePrint. It happens in all sorts of programs and formats such as word, pdf, and html. Unfortunately, I did not receive a USB cord, so I can't see if that will fix the problem at all. Hopefully somebody can help me with this, otherwise it's obvious that there's a problem with the actual printer I got and I'm going to have to get something else.
Thanks
This question was solved.
View Solution.

This is how I fixed it:
Find out what the IP address is that your printer is using.
Then go to control panel and click on "View Devices and Printers".
Look for your printer an right click.
Click "Printer Properties" and a new screen will open.
Along the top you will see some tabs. Click the one that says "Ports"
Click "Add Port"
Highlight "Standard TCP/IP Port" by clicking on it, then click "New Port". A new screen will open.
Click "Next"
Type in the IP Address of your printer and click "Next"
Your computer should find your printer.
Click "Apply" and your printer should work correctly.

I am trying to install HP officejet 5610 All-in-one printer.

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