I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was

I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was provided by B&H. I looked for a serial number on and in the box it came in, nada. Need a bit of help here, what can I do?
RJ@

Try to connect on Live chat one more time.
Still not connected , better to contact Adobe Phone Support
Click on Phone option and check once :
Contact Customer Care

Similar Messages

  • Advanced action: jump to next slide if all text entry boxes are filled out. If not, pause project and show error message

    Hi there
    Working with captivate 4 and advanced actions, which is a great new feature, I encounter the following problem:
    I have a sign-in slide, where the user has to insert his name and several other data. For user-friendly handling, I have the text entry boxes appearing one after another, so when the user confirms his entry, the next text entry box appears and has the focus.
    The button for jumping to the next slide works with an advanced action:
    Only if the user has filled out all the text entry boxes, the action "jump to the next slide" is performed.
    If not, an error message is shown.
    It works well so far.
    Now, I want the project to pause there, and not to jump back to the beginning of the slide (as suggested in another Thread in this forum), because then the text entry boxes dissappear again.
    I tried to set the movie control variable rdcmndPause to 1 in order to make the movie pause, but nothing happens.
    I tried it with an external playback control bar and without, it didn't work in either case.
    I found the hint:
    To control the project through the skin file, add the prefix cpSkinLoader_mc to the variables. This might be the solution.(?)
    But how can I change the name of a MovieControl Variable?
    If anyone knows, how this is supposed to work or has another suggestion to solve the problem, please let me now.
    Thanks a lot.
    Petra

    Hi Petra,
    I believe I can help you, but from a completely different angle than anything you've tried yet.  I try to find simple solutions to complex problems.  No advanced actions will be needed, just a little creative timing.  First, I need to be sure I correctly understand what it is you're hoping to accomplish.
    If I understand you correctly, you've got a single welcome slide.  On this slide you've got several TEB's (text entry boxes), set up with variables to make your project more personal or gather some required information.  These TEB's have no right or wrong answers, they simply require an entry: such as an address which begins with a numeric key.  The TEB's are set to appear one after another, as one is completed the next one appears.  Once all have been completed a next button, set to "jump to next slide" takes them  to the next slide and on through your course.  You want the project to pause until the user clicks this button, and only proceed if all TEB's have been entered.  If not, you wish an error message to appear.
    If the above description is correct, I'd do the following:
    Leave your TEB's to show up one at a time as the previous is submitted, as you've described. (each one pauses the slide till info is submitted, then "continues" the slide and the next TEB displays)
    Set each TEB to "display for rest of slide".
    For the next button:  In the properties dialog box, options tab, name the button "Next_button" and uncheck the visibility box.
    Open the properties for the final TEB that students will fill in and set the on success property to "show" then choose the Next_button by clicking the drop down arrow beside the "show" field.  This will hide the Next button until all TEB's have been filled in.
    There is no error message, because there is no possibility of error.  Why tell a student they've messed up, just eliminate that possibility!    All TEB's only display after the previous is entered, and the Next button is hidden until the last TEB is entered.
    I've tested this in a simple 3 slide project and it all worked fine, including some variables.  If you need more detailed info, or would like to see the sample proj. I created let me know.
    Hope this helps.
    randy

  • I cannot locate my cs6 redemption code and I just purchased a new computer because my old one doesn't work anymore. How can I get my photoshop on this computer? All my other products are registerd with a serial number

    I cannot locate my cs6 redemption code and I just purchased a new computer because my old one doesn't work anymore. How can I get my photoshop on this computer? All my other products are registerd with a serial number

    The activation servers for CS and CS2 stopped working and were taken down. You'll need to take a look at this link for your issue: https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
    Benjamin

  • Can't figure out why all of my editable text fields are filling with the same text.

    I running Adobe Reader 7.  I was given a PDF file that has three seperate text fields.  I typed test into the first field, and the other two fields have filled with the exact same text.  What is up with that?  I've enclosed the file for your enjoyment.

    The fields has the same name.

  • When I want to go back a page the drop down box is filled with the current page, all earlier sites have disappered out of sight

    When I have been at a site for a while and decide to go back, when I use the drop down box it has filled with the current page location. The longer I am there the more times it repeats its self.

    Did you try Safe Mode?
    An extension may be responsible for adding up those entries of the same page.
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • I run firefox on three computers and on this one my website font is not correct. All of my boxes are set up the same. Please advise.

    As I mentioned above I have three pc's all running win7 and firefox 6.02. On this box website fonts are different than the others. All of the "option" settings are identical on all of the boxes. Including "allow pages to choose their own fonts". I uninstalled 6.02 and installed 5.0 but there was no difference. So I reset to 6.02.
    The pages look fine in IE.
    Please advise.

    That change needs to be made to the CSS file that is on the web server.
    So if you use a CSS file or have the CSS code in the main HTML file then add <b>font-stretch: condensed;</b> to all CSS rules that have a ''font-family: "Arial Narrow";''
    If you do not have access to the page code and can't modify it then there is not much that you can do.
    A good place to ask questions and advice about web development is at the mozillaZine Web Development/Standards Evangelism forum.<br />
    The helpers at that forum are more knowledgeable about web development issues.<br />
    You need to register at the mozillaZine forum site in order to post at that forum.
    See http://forums.mozillazine.org/viewforum.php?f=25

  • Submit All button for all text entry boxes at end of exam in Captivate 7

    Hi everyone,
    I am new to this forum, and I was hoping that someone could help me out with a problem that has been eating my lunch for the last week.
    I have a captivate 7 project that I am setting up as a virtual workbook, with text entry boxes asking true/false, yes/no, and short essay questions through out the most part of the workbook, and then at the end it has a series of multiple choice questions that are set up on question slides. Is there a way to have all of the text entered in the text entry boxes submited along with the quiz questions at the end, to my LMS? And if at all possible, still inform the user if there are any questions that have not been answered? Like I said, I am new to this forum, so if I forgot to include any important information, I apologise, but if anyone could help me ouot, I would be extreemly thankful!
    thanks,
    Luke

    thenks for the reply Lilybiri! As far as I have been able to find, there is no way to associate a submit all button with TEBs, so I am not sure if this is something that I am overlooking, or if I am misunderstanding the recomemendation.
    What I am trying to do is set up a bunch of TEBs to be answer entry boxes for questions throughout the workbook, which will lead up to an exam. The exam, I am good on, because it has the submit all button attached. But the TEBs that I am using as the answer entry boxes, I can't seem to find a way to link them all to the same submit button.
    I hope I am being pretty clear about it, but I've been pounding away at this for a while, so I fear it might come out a but rambly. So, please let me know if I need to clarify anything.
    Thanks!

  • My iPhone 5 keeps asking for my Yahoo password when I try to retrieve my mail.  I enter the correct passwords but themessage still pops up andno mail is getting through

    My iPhone 5 keeps asking for my Yahoo password when I try to retrieve emails.  I have entered the correct password, but the message still pops up and I can't get any mail onmy phone.

    Delete the email account and reinstall it.

  • Hello. I have premiere elements 12, & tried to open new project, but nothing happened. All you see is a purple & black ribbon.  I could open organizer without any problem!   I've accepted all the windows 7 updated. I've even updated  my graphics drivers.

    Hello. I have premiere elements 12, and have tried to open a new project, but nothing happened. All you see is a purple and black ribbon, then nothing.  I can  open the  organizer without any problem at all!
    What I have done so far:
    Accepted all windows 7 updates - essential  and non esential
    I've updated my graphics drivers
    I've also deleted and reloaded Premiere Elements from the disc
    I reloaded quick time and accepted the latest version
    All have no affect.
    My system is a windows 7  64 bit PC.
    I also have plenty of hard drive space
    Cyberlink  PowerDirector 11 works fine.
    PS - This seems a common complaint about Premiere Elements 12
    Help!

    David Scholes212
    Premiere Elements 12 on Windows 7 64 bit
    Look at the issue with and without the antivirus disabled. If that does not help....
    There is a likelihood that the program may not be properly activated. Please review the following for possible solution
    http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
    ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
    Other possibilities include
    a. Deleting the Settings file named Adobe Premiere Elements Prefs file
    Local Disc C
    Users
    Owner
    AppData
    Roaming
    Adobe
    Premiere Elements
    12.0
    and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Options Show Hidden Files, Folders, and Drives active so that you can see the whole path cited.
    b. Do the uninstall, reinstall with a ccleaner (regular cleaner and registry cleaner parts) in between the uninstall and reinstall with the antivirus and firewalls turned Off.
    Please review and consider. We will be watching for your progress.
    Thank you.
    ATR

  • I have tried to download Mavericks on my 2010 iMac(10.6.8), but nothing happens, not even the install app downloads, also I tried to download chrome, I moved it to the applications folder and when I opened the folder it wasn't there

    I have tried to download Mavericks on my 2010 iMac(10.6.8), but nothing happens, not even the install app downloads, also I tried to download chrome, I moved it to the applications folder and when I opened the folder it wasn't there. I have a 1tb hard drive that is mostly empty. By the way I just got this imac used from a reseller.

    Mavericks downloads into the Applications folder, where you can install it.   Some Mac App Store Troubleshooting information and how to resume a download that was interrupted; some of the information here might get you an answer.   Failing that, try contacting Apple Support.

  • My ipad mini refuses to join home wifi connection. It is trying to do so continuously but with no success. I tried to reset all settings. Switched wifi off and then back on. Nothing works. The rest of devices are fine with the wifi. What shall I do next?

    My ipad mini refuses to join home wifi connection. It is trying to do so continuously but with no success. I tried to reset all settings. Switched wifi off and then back on. Nothing works. The rest of devices are fine with the wifi. What shall I do next?

    Maybe reboot your router. Unplug it for about 30 seconds or so and then plug it back in. Reboot your iPad while the router is powering up.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Hello I have many generation fo ipads few week ago I updated my ipadmini sprint to ios 7.0.4 and my ipad start so slow like a crap I restored them and nothing happened after all of that manipulation I decided to buy a new one mini with retina which same

    Hello I have many generation fo ipads few week ago I updated my ipadmini sprint to ios 7.0.4 and my ipad start so slow like a crap I restored them and nothing happened after all of that manipulation I decided to buy a new one mini with retina which works

    do you have a question or just wanted to tell that the org ipad mini is slow with ios7 ?
    there are guides to inc performance on older ios7 using devices
    http://www.phonearena.com/news/How-to-improve-performance-of-iPhone-4-4s-iPad-2- and-iPad-mini-with-iOS-7_id49256

  • HT4972 i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

    i cant update my iphone 3gs to a more newer ios? it says here error! and the phone flashes some connect to itunes.. an if i connct nothing happens.. help me.. the ipgone wont open . and work pls help me thank you!

    Hello AlexCornejo,
    Thanks for using Apple Support Communities.
    The screen you're seeing on your iPhone indicates it is in recovery mode.  Now since the device is not appearing in iTunes on your PC, first follow the steps in this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    After following those steps, you should be able to restore your iPhone.
    Take care,
    Alex H.

  • The iTunes on my desktop is no longer recognizing any of my devices (iPads, iPods, or iPhones).  I am unable to sync.  And when I connect a device I am asked on the device if I "Trust this Computer".  When I hit "Trust" nothing happens.  Help?

    The iTunes on my desktop is no longer recognizing any of my devices (iPads, iPods, or iPhones).  I am unable to sync.  And when I connect a device I am asked on the device if I "Trust this Computer".  When I hit "Trust" nothing happens.  Help?

    Hello monkeymonkeydo,
    To get this fixed use the steps found here:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    Hope this helps.
    ~Julian

  • I just installe Lion and when I get to the log in screen it shows the two users but when I try to select either of them nothing happens. How can I fix this so I can log in.

    I just installe Lion and when I get to the log in screen it shows the two users but when I try to select either of them nothing happens. How can I fix this so I can log in.

    Can you select them with "Arrow left" or "arrow right" key on your keyboard?

Maybe you are looking for

  • Text field is not working at first time after loading the flash files

    Hi to all,      In my Java application, I'm using a text field and a panel to load flash files. I'm using JDIC 0.9.1 to load the flash files in the panel. The flash files are created by Flash CS4.      While running the application, I can't enter any

  • What's the best strategy for storing URLs as keys?

    I need to create an index that maps URLs to 8-byte longs. I know that I can just use StringBinding and LongBinding to create my entries, however I'm wondering if there's anything that I could do to make more efficient use of memory. I need quick look

  • Invoice Park related problem

    hi, we've faced a problem regarding parking the invoice in MIR7. In MIR7 we can park twice same line-item of a PO and we can post those duplicate parked documents also. So how do we put the restriction to prevent the duplicate parking. please help me

  • How do you show usernames greater than 8 characters in   /usr/ucb/ps ?

    Help! I am trying to write a process kill script, or rather, modify our linux ones for solaris. The problem is a catch-22 : a) the string I need to grep for is hidden way up the command string hence I cannot use 'ps', I need to use /usr/ucb/ps -auxww

  • This additional info printing on the preprinted stationary on One printer &

    Hi, I am using smartform to print info on the preprinted stationary. The info to be printed is coming fine, But it is printing additional info like Job Name and User name (Login name) on the top left hand side of the pre-printed stationary when we us