I am trying to install microsoft office but it wont work

it keeps saying my product key is invalid. is there a way to fix this??

Sounds like a Microsoft problem. Call them and they'll give you another way to activate it via some code an automated voice tells you over the phone.

Similar Messages

  • I am trying to install microsoft office 2010 but it is telling me to proceed I have to remove Safari + Firefox. Is this necessary and ifso how do I do this?

    I am trying to install microsoft office 2010 but it is telling me, to proceed I have to remove Safari , Firefox , is this necessary and ifso what do I need to do + how ????

    It means you have to close them (Quit). Right click them one by one from the dock and click Quit.

  • TS1388 I'm trying to install Microsoft Office for Mac 2011. Halfway through the installation process, the MacBook Air tells me that I must quit Safari before the installation can continue. As far as I can tell, Safari is closed but I still get the same me

    I'm trying to install Microsoft Office for Mac 2011. Halfway through the installation, the MacBook Air tells me that I must close Safari for the installation to continue. As far as I can tell, Safari IS closed. I can't discover any process that will close it any more than it is now. Installer won't let me shut down or re-start the computer because it (Installer) is still running.
    What am I missing?

    The MS installer seems to think Safari is active so try the following...
    Right-click on the Safari icon in the Dock and if applicable, select Quit.
    or
    Try Utilities > Activity Monitor and look for Safari in the Process Name column.  If present, highlight Safari and then click the Quit Process icon.

  • I am trying to install microsoft office and installer is not accepting my apple id and password. I have tried by user id and password in other applications and it is working

    i am trying to install microsoft office and installer is not accepting my apple id and password. I have tried my appleid and password in other applications and it is working

    Office requies a MS serial number, not your Apple ID. Are you attempting to install the Office 360 pay as you go version?

  • I have problem with firefox , it wont loud , the dose not come up , and it frizzes ? i even re-install the program but it wont work:( any suggestion would be helpful , thanks

    i have problem with firefox , it wont loud , the dose not come up , and it frizzes ? i even re-install the program but it wont work:( any suggestion would be helpful , thanks
    i cant login anywhere as all my passwords are saved in firefox, i cant even access teh firefox preference to get my password, it's so sad

    You likley have a corrupted Firefox preference or other support file in your User/Library folder.
    Programs load these files from the user account to adjust to user specifications, instead of having multiple copies of the same program on the machine.
    So when you reinstalled Firefox, it reinstalled the progrma only and the user support files remained from before.
    To prove this point, use System Preferences to create another Admin account and log into it, Firefox should run like a charm.
    To remove the Firefox support files from the problem user account your going to need to locate these files and delete them one at a time and try FF again and again.
    The first one you shoull try is your FF .plist file located in your User/Library folder.
    Clicm on the Finder and use the Go > Go to Folder and paste this
    ~/Library/Preferences
    and press Go.
    Now scroll down until you see the Firefox or Mozilla .plist file and Trash it, quit and restart Firefox, it will recreate the preference file with default settings you will have to reset it.
    Next run through the list of fixes #1-13 here before proceeding.
    https://discussions.apple.com/docs/DOC-3353
    If you need help deleting other FF files, download the free Easy Find from MacUpdate.com and search for anything "Mozilla" or "Firefox" in your User account only and take your chances you hopefully won't delete your password file in the process.
    You should have site passwords written down someplace and locked up tightin case you need them, a computer isn't totally safe and reliable.

  • HT1349 plssss...help me..i cant unlock my ipad2...i tried to slide the screen but it wont work

    please help....i cant unlock my ipad2...i tried to slide the screen but it wont work

    Likely Apple problem
    iTunes Store - 20% of users are affected
    Users are unable to make purchases.
    http://www.apple.com/support/systemstatus/

  • HT1212 my iPod touch says disabled have tried twice to restore it but it wont work

    My son's iPod touch is disabled.  I've tried to restore it twice but it won't work.  Any ideas?

    Not knowing what your tried and what happened:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I am trying to install Itunes again but it wont let me. So i was uninstalling all the apple and itunes programs to start over, i have everything uninstalled exept Apple Software Update. HELP PLEASE

    When i try to uninstall Apple software update it brings up a message saying "There is a problem with this Windows installer package.  A program requirement for this install to complete could not be run. Contact your support personnel or package vendor." I believe i have Windows VISTA. Yes i know its old but i have not had the money or time to update.
    I just want itunes installed properly so i can use it for when i have my new phone. please please help i have tried everything it seems like !

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Tried to install ios 7, now phone wont work!?

    I plugged my 4s into the wall and started the ios 7 update. Last I looked it was about half done. My phone must of died during the update, and now it will not turn back on, cant do anything, wont charge, wont turn on, or plug into the computer, only shows empty battery needs charge screen.

    After connecting your iPhone to the computer did you restore using the iTunes on your computer?

  • I have tried to restore my ipod multiple times. i have tried all of the solutoins but it wont work. what do i do?

    how do i fix this??

    iTunes will only copy back iTunes purchased music. If you don't still have a copy of the music that you copied from CDs or bought from other stores anywhere (e.g. on another computer or on your backup of your library) then there are some third-party programs listed half-way this page which should be able to copy them back : Recover your iTunes library from your iPod or iOS device.

  • Installing Microsoft Office:mac 2004 Student and Teacher Edition

    I am trying to install Microsoft Office:mac 2004 student and teacher edition.
    I don't know how to achieve this.
    I have tried the Office Setup Assistant but it says "You can't open the application "Office Setup Assistant" because PowerPC applications are no longer supported.
    So, I assume I have to do the "Drag the Microsoft Office 2004 folder to your hard disk to install all Office components" option.
    Being very new to iMac, my question is, "Where exactly do I drag it to?  Which icon along the bottom or should it go somewhere else?
    Any help would be great
    Thanks

    It will not work with Mountain Lion. You need Office 2011 for OS X.
    Office 2004 and Other Applications Don't Work in Lion/Mountain Lion
    If you have Office 2004 which is a PPC-only suite, it will not work in Lion/Mountain Lion. You need to upgrade to Office 2011 - Mactopia - or you can try the freeware suite, Libre Office, that is functionally similar to Office 2007 for Windows except it works on Lion/Mountain Lion.
    You may want to consider as well:
    These two suites are similar to Libre Office but not as current or as well-supported:
    NeoOffice
    Open Office
    And, then there is Apple's iWork suite:
    Pages - word processing and layout
    Keynote - presentation
    Numbers - spreadsheet
    Each can open and save Office compatible files. They may be purchased separately via the Mac App Store for $19.99 each.
    As for other software, any PPC-based software will not run in Lion or Mountain Lion because Rosetta is no longer part of OS X. You will need to upgrade to Intel versions of the software.
    (Access to the Mac App Store requires Snow Leopard 10.6.6 or higher and an Apple ID.)

  • Installing Microsoft Office Suite, and error message re: StuffIt Expander

    Hi,
    I recently tried to install Microsoft Office Suite (Office2001-906UpdateEN.bin) on my computer, but keep getting an error message saying "Sorry, but this version of StuffIt Expander requires version 6.5 or newer of the StuffIt Engine. Error -43" I have StuffIt Lite 6.5.1 in my Applications folder, which includes StuffIt Expander. However, when I try opening StuffIt Expander, I get an identical error message. Can anyone help?
    (FYI, since erasing my hard disk and reinstalling my applications recently, I've experienced other problems, too, such as AppleWorks' spell-check function not working, and MacLink no longer being available. I don't know if any of these problems are related -- and/or if I just made mistakes in reinstalling?)
    Thanks.

    Hi, Elizabeth -
    You should be able to download the newer version of Stuffit Expander, since downloading does not involve unstuffing. Once the download has been received, your browser may be trying to invoke the version of Stuffit Expander that's on your drive in order to automatically unstuff it for you - and that's what is causing the message to be displayed.
    Look for the uncompressed download, probably in a .sit or .sit.hqx format.
    Then insert your latest OS 9 Install CD, and locate the Aladdin Software folder. For install CDs for OS 9.1 and later, that will here - (CD) >> Software Installers >> Aladdin Software. For install CDs for OS 9.0.4 and earlier, it will be here - (CD) >> Software Installers >> Internet Access >> Aladdin Software. Dig into the Aladdin Software folder, and you'll find an uncompresssed copy of Stuffit Expander, v. 5.5 or v. 6.0. Copy that version to the Hard drive.
    Then drag the icon of the freshly downloaded (and still compressed) newer version of Stuffit Expander onto the icon of the older version of Stuffit Expander, and let go when the icon highlights - it should then be decompressed without problem.
    Once that is done, run the installer for the new version.

  • Error Installing Microsoft Office Professional Plus 2010

    Hello!
    I've tried to install Microsoft Office Professional Plus 2010 but when it finished the installation, this error message appeared:
    Microsoft Office Professional Plus 2010 encountered an error during setup.
    The source installation package for the product Microsoft Office Professional Plus 2010 is out of sync with the client package. Try the installation again
    using a valid copy of the installation package'Office64WW.msi'."
    -Please help me with this. Thanks!

    Hello!
    I've tried to install Microsoft Office Professional Plus 2010 but when it finished the installation, this error message appeared:
    Microsoft Office Professional Plus 2010 encountered an error during setup.
    So, could you still open Office application even user get the error message?
    If you deploy Office suite by deployment tool or system center and meet the sync timeout issue, try to copy the installaion source to the local drive and reinstall it again.
    In addition, I think the link DushYant provided is also helpfule to you. Please check that. Thanks.
    Tony Chen
    TechNet Community Support

  • Having problems installing Microsoft Office in my Lenovo S10

    I have been trying to install microsoft office for students in my Lenovo S 10, I upgraded my Ram so have enough space and I am using an external DVD writer model SE-SO84  by Samsung...Is there something I should know???   Thanks

    Hi all,
    Templeton Peck may have been correct after all! I just got this message from Microsoft Support moments ago:
    Thank you for requesting support for Microsoft Office 2004 for Mac. My name is Mike and I will be working with you to resolve this issue.
    As I Understand you are Recieving an Error when installing Office 2004, which is not allowing you to Complete the installation.
    With Error 36 There is only one thing to do, you will need to contact our Replacment Product Department for a new disc, you can contact them by calling 1-800-360-7561
    Please let me know if this resolves your issue.
    Thank you for using Microsoft Technical Support...
    I guess I'll give a new disk a try -- I'll report back once I've tried that. :~)
    rawbertow789

  • Installing Microsoft Office 2010

    Two questions:1.  I've tried to download several different programs from internet sources.  After the download process has been completed, a prompt on my computer "announces"  that "this program couldn't be downloaded".  Does anyone know why? 2.  I'm trying to install Microsoft Office 2010 on my HP Touchsmart computer without success.  Is there a procedure I can follow to install a program from a disc onto this computer?   Thank you.

    That does not mean it will not install.  Depending on how the Windows autostart is setup, it might be OK.  With the Microsoft Office Disk in the drive, once it gets over the initial noise making, open "Computer" from the start button and then pick the drive where the disk is.  Double click on the drive.  It should either start or ask if you wish to start either setup.exe or install.exe

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