I am trying to install my Creative Cloud

I am trying to install my Creative Cloud however it doesn't seem to work. Says I need to buy them. Could the trial version that my boyfriend installed on his account be effecting this?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Similar Messages

  • I am receiving an A12E5 error when trying to install my Creative Cloud desktop

    I am receiving an A12E5 error when trying to install my Creative Cloud desktop. So I cannot proceed to a free trial. Thoughts?

    Hi UniversityDesigner,
    Welcome to the Community!
    Please go through this thread: http://forums.adobe.com/message/5581753#5581753
    Thanks!
    Ankit

  • When trying to install the \ Creative Cloud without error 1. What's the Problem ?

    When trying to install the \ Creative Cloud without error 1. What's the Problem ?

    Error Code 1: "Failed to install" | Creative Cloud Desktop : https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

  • Im trying to install the creative cloud download but i get an error code 204...what is this?

    It says there seems to be a problem accessing a critical file/directory during download. Error code 204...has anyone else had this problem?

    Hi Patricia,
    Please refer to the thread below to fix this error:
    Error 204 when downloading Creative Cloud on Mac
    Regards,
    Sheena

  • When trying to install the Creative Cloud Setup, all my windows flicker and I get a loading wheel for about 5 seconds. After that, the loading and flickering stops and nothing happens. Windows 7 desktop.

    See title

    Nobody can tell you anything without proper system info or other technical details. "See title" and providing generic and limited information is simply inadequate/ inappropriate.
    Mylenium

  • Error code 50 installing Adobe creative cloud

    I cannot get rid of this error message when trying to install adobe creative cloud desktop.  I was able to remove the old installation using the cleaner too, but cannot get a new installation to install.

    Hi Holly,
    Please see Error "Failed to Install" Creative Cloud Desktop application at this link- http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to resolve your error.  If you continue to receive the error 50 can you please post a screen shot of the error?
    Pattie

  • I keep getting error code 204 and can't install the creative cloud. Need Help!?!

    I am currently trying to install the Creative Cloud but error: 204 keeps popping up stating 'There seems to be a problem accessing a critical file/directory during download...'
    Can anyone help me?
    Thanks

    So, padraig, five weeks later, have you had any luck seeing this resolved?
    Chat sessions with two different support techs, and Error 204 still prevents my CC update install.
    Meanwhile my boss is paying for CC while I continue to use CS4.
    I know I'll have to go back to Adobe support, but I'm hoping someone will find a solution and post it in the forum.

  • Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

    Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)
    Uninstalling and installing again - nothing change.

    Hi slawek,
    Please refer to the thread below where this issue has been discussed:
    Error code 50
    Regards,
    Sheena

  • I can't install the Creative Cloud app for desktop...

    I've tried several times to install the creative cloud app (or any other app for that matter), I can download it but it won't install.  I'm using windows 7.  This is the message I get ...
    I've been to the customer support website and followed the instructions for minimising start up apps and anti virus software - no luck!  I've just signed up for cloud membership and I'm losing my patience with this, could someone at Adobe please help.
    Many thanks

    Mrw2020 please try the steps listed at http://forums.adobe.com/message/5834539#5834539 where this topic has been discussed.

  • I keep getting error 205 when installing adobe creative cloud!

    When I try to install adobe creative cloud, it keeps giving me error code 205! I have tried everything and haven't solved this problem for months. I even upgraded my internet! The LBS log is here. The DLM log is here. Not sure which one is needed so there is both of them, Thanks!

    Hi DaFudgeWizzad57392483,
    Please refer to the threads below where this issue has been addressed:
    1. Installing Creative Cloud-Error 205
    2. Creative Cloud Error 205
    3. Creative Cloud App, installation error code 205
    Regards,
    Sheena

  • I can not install the creative cloud on my desk

    I have a macbook pro with IOS Yosemite and will not let me install the creative cloud on the desktop. I have proven repeatedly , but I get no result.

    Hi Lisssitzky,
    Permissions often become corrupted when upgrading the Mac OS to Yosemite. Have you tried installing from a newly created admin account or the root user account?
    -Dave

  • I tried to update Adobe Creative Cloud and I got an error code A12E1. What do I need to do so that I can update?

    I tried to update Adobe Creative Cloud and I got an error code A12E1. What do I need to do so that I can update?

    A12... download & install error http://forums.adobe.com/thread/1289484
    -more A12... discussion http://forums.adobe.com/thread/1045283?tstart=0

  • Lightroom is not installed but Creative Cloud thinks it is!

    I have completely uninstalled the entire Creative Cloud set of products including Lightroom 4.3 and Lightroom 5 (both 64-bit).  The icons changed to generic icons, indicating that the application link was broken, due to the fact that the product was no longer installed.
    When I go to Adobe's CC website to try and download Lightroom 5 after signing in, my web browser asks which application I want to use to open the download link.  I choose the Creative Cloud application but nothing updates in CC Desktop.  I am on Windows 7 64-bit SP1.
    I do not know why Creative Cloud Desktop still thinks those apps are installed and does not give me the button to install it.  Instead it shows "up-to-date".
    Any help is greatly appreciated.
    P.S.  I also checked with the Adobe Cleaner Tool to make sure no CC apps were installed.

    Lehestro (and anyone else having this problem on a Mac), I had this same problem tonight and solved it. I got a new hard drive for my Mac Pro today and did a clean install of Mavericks on it. When I installed Adobe Creative Cloud for the first time, it thought I alfeady had Lightroom installed and "Up to date" for some reason even though I hadn't installed anything but the Creative Cloud Desktop. It's possibly because it detected the application on my old hard drive, which I had mounted to transfer files to the new drive.
    Anyway, I first tried installing the Lightroom trial application because I read that Cretive Cloud would update it to stop asking for a serial number. I installed the trial, then moved all of my relevant Lightroom settings over from the old hard drive to the new one so I could keep all my settings. I got most of these files from the various preferences files inside "~/Library/Preferences" (including all files and folders that start with "Adobe" as well as "com.Adobe" and "~/Library/Application Support/Adobe/Lightroom/". I believe that's where all the files I transferred were. And of course I copied my Lightroom catalog, backups, and previews files to my user folder as well (just do a Google search for "moving lightroom files to new computer" and you'll see what files to move). I used the same directory structure on my new hard drive so there would be minimal confusin when moving all my files over.
    While that did keep all of my settings quite nicely (and I mean everything, including camera calebration defaults that I had changed and things like that), it still asked me for a serial number.
    What eventually worked was simple. I dragged the "Adobe Photoshop Lightroom 5.app" icon out of my Applications folder and into the trash. I then logged out of Creative Cloud, shut down my computer, unmounted the old hard drive, rebooted, and logged back into CC. Once I did that, Lightroom wasn't listed in my installed apps anymore, and became available as a new download. I downloaded and installed it from CC, and voila! Now it launches without asking for a serial number, and it still kept all my settings that I dragged over from the old hard drive. The only thing I had to do was go to the Plugins Manager and re-install my Picasa and SmugMug plugins. When I did that, it still even still retained their settings and had all the images in the galleries I had built on and published via my old system.

  • How do I do a fresh install of Creative Cloud?

    Hello all,
    Here's my issue... Creative Cloud App Manager says that some apps are installed when they're not, some apps aren't installed when in fact they are, and some apps that used to work, now simply crash upon trying to open them. It's a huge mess.
    Also, programs like InDesign and Illustrator, although they are installed, App Manager says they're not; their Uninstall Alias' in the app folder says the link is broken/missing.
    I would like to just do a fresh install of all my Creative Cloud stuff, since it sounds like something went horrible awry during install.
    Any help would be greatly appreciated.
    Thanks in advance.
    Jake
    :::SYSTEM SPECS:::
    Mac (2008 24" iMac)
    10.7.5
    No Plug-Ins
    Please let me know if additional information is necessary.
    Thanks again.

    I am having a similar problem (on a Mac) of Application Manager not detecting the currently installed Dreamweaver CS6 and Creative Cloud Connection apps. I also noticed that with my current installation of Dreamweaver, there are certain features (e.g. Extension manager) which say "Unavailable. please reinstall Dreamweaver":
    If I click "Install" for Dreamweaver, it fails and tells me "Download error. Press Retry to try again or contact customer support. (307)".
    I deactivated Dreamweaver then attempted to uninstal it, but the Uninstaller alias found in Applications > Dreamweaver folder is broken.
    Also, the only thing in Applications/Utilities/Adobe Installers is a broken alias for "Uninstall Adobe Creative Cloud Connection". 
    I downloaded the Adobe Cleaner Tool and selected "Clean All", but this did not remove the installed files. Now the cleaner tool doesn't even detect a session to delete.
    How do I proceed to do a clean install of Creative Cloud and CS6? I just really want my Application Manager to be able to manage all the installations and updates without issue.
    Thanks

  • Manual remove of Lightroom causing problems for re-install with Creative Cloud

    Ok. I ran the uninstall of Lightroom 5 from the Control Panel on Windows 7 x64. Re-install from Creative Cloud failed. I then removed all registry entries for "Lightroom", deleted all references on hard drives. I deleted the OPM.db file and relaunched Creative Cloud and I still receive the following error (the same error at every step). Normally I would just ask for the msi and try reinstalling that, but I deleted it.
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example,  ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s)
    ----------- Payload: Adobe Photoshop Lightroom 5 5.3.0.0 Adobe_Lightroom_x64.msi_5.3 -----------
    ERROR: Error 1714.The older version of Adobe Photoshop Lightroom 5.3 64-bit cannot be removed.  Contact your technical support group. 
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1714.The older version of Adobe Photoshop Lightroom 5.3 64-bit cannot be removed.  Contact your technical support group. 
    ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603
    How do I proceed to reinstall Lightroom 5 from Creative Cloud?
    Thanks for your assit.

    Thanks Jeff this worked like a charm for me. Anyone else looking, I had accidentally deleted a Lightroom file and I could not run, install, repair or uninstall the program and when I tried to re-install from CC it hung at 42% and gave an error code 7. I tried removing all Lightroom folder from everywhere with no effect. Running the MS Fixit utility allowed me to remove the Lightroom app and then I could re-install with no problems.
    Thanks again

Maybe you are looking for

  • Running multiple files

    Hello I am trying to run multiple files with my java app on a Unix server. I compiled with javac, and run it thus: java SNL *.mef meaning I want to run all of the files with .mef suffix. Unfortunately it does nothing. If I just run one file at time t

  • Basic functionality and few steps for how to integrate with PS module

    HI Experts, I am very new to C-projects . So cn anybody put some light on what c-project is and how cn we integrate wth PS module step by step. Thanks In adv. Regards Ashis

  • Flash player needs to be installed each time I use the computer

    I need it for work and is a ripe old pain. Please help!

  • Doubt in creating an material???

    Hi, Am not sure ..IF what i thought was right...plz correct me if am wrg. In the 1stage of an production order an product is created, which is used an a raw material for 2nd stage of the same order. since I need to operate this 1st stage result produ

  • Updating an Xcontol's appearance in a VI during edits

    I'm writing my first Xcontrol and am confused about it's appearance in the VI in which it's used. I dropped the Xcontrol on my VIs front panel. Then I made some changes to the Xcontrol's Facade. I would have thought that after making that change that