I am trying to install OS X to my G4 OS 9.2.1

I tried installing OS X to my G4 OS 9.2.1. I keep getting a message that says"THERE WERE ERRORS INSTALLING." The software could not write files. Please try installing again."
I have tried this 4 times and I still get the same messages. What am I doing wrong?

Try Firefox here:
http://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20F irefox
This site gives instructions on installing previous versions of Firefox.  I looked but did not find a similar page for Safari.  We prefer Firefox for many tasks.  Not all downloads will recognize your system to warn you if you are attempting to download something too new to work with your system so guidance is beneficial.

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    osx-intel [539]
    3.0 (3.0)
    Code Type:  
    X86 (Native)
    Parent Process:  sh [534]
    2012-07-07 13:44:19.966 -0700
    OS Version: 
    Mac OS X 10.7.4 (11E53)
    Report Version:  9
    Interval Since Last Report:     
    135744 sec
    Crashes Since Last Report:      
    Per-App Interval Since Last Report:  19 sec
    Per-App Crashes Since Last Report:   9
    Anonymous UUID:                 
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO        
    0000000000000000-0000000000001000 [
    4K] ---/--- SM=NUL  /Users/USER/Desktop/*/DAZStudio_4.0.3.47_Mac64.app/Contents/MacOS/osx-intel
    0000000000001000-0000000000102000 [ 1028K] r-x/rwx SM=COW  /Users/USER/Desktop/*/DAZStudio_4.0.3.47_Mac64.app/Contents/MacOS/osx-intel
    Application Specific Information:
    objc[539]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation 
    0x909b13ec CFStringGetCString + 28
    1   [Memory Based Bundle]    
    0x20ed8184 Tk_DrawChars + 654
    2   [Memory Based Bundle]    
    0x20ed8612 Tk_DrawChars + 1820
    3   com.apple.ApplicationServices.ATS
    0x93a02e89 ATSFontFamilyApplyFunction + 123
    4   [Memory Based Bundle]    
    0x20ed8356 Tk_DrawChars + 1120
    5   [Memory Based Bundle]    
    0x20e4cbc7 TkCreateMainWindow + 171
    6   [Memory Based Bundle]    
    0x20e5595b Tk_UndefineCursor + 35412
    7   [Memory Based Bundle]    
    0x20e55d8a TkCreateFrame + 140
    8   [Memory Based Bundle]    
    0x20e4c0d1 Tk_GetNumMainWindows + 2055
    9   osx-intel                
    0x00062a36 0x1000 + 399926
    10  osx-intel                
    0x000067bd 0x1000 + 22461
    11  osx-intel                
    0x0003f5d2 0x1000 + 255442
    12  osx-intel                
    0x00047b5e 0x1000 + 289630
    13  osx-intel                
    0x000098c8 0x1000 + 35016
    14  osx-intel                
    0x000109c2 0x1000 + 63938
    15  osx-intel                
    0x000067bd 0x1000 + 22461
    16  osx-intel                
    0x00008f1b 0x1000 + 32539
    17  osx-intel                
    0x0000927d 0x1000 + 33405
    18  osx-intel                
    0x00074f3b 0x1000 + 474939
    19  osx-intel                
    0x0007567d 0x1000 + 476797
    20  tclZm7E7P                
    0x1f822000 Tk_InitStubs + 69
    21  tclZm7E7P                
    0x1f802918 Tile_Init + 77
    22  osx-intel                
    0x00062a36 0x1000 + 399926
    23  osx-intel                
    0x000067bd 0x1000 + 22461
    24  osx-intel                
    0x00008f1b 0x1000 + 32539
    25  osx-intel                
    0x0000927d 0x1000 + 33405
    26  osx-intel                
    0x00074f3b 0x1000 + 474939
    27  osx-intel                
    0x00075557 0x1000 + 476503
    28  osx-intel                
    0x00076078 0x1000 + 479352
    29  osx-intel                
    0x000067bd 0x1000 + 22461
    30  osx-intel                
    0x0003f5d2 0x1000 + 255442
    31  osx-intel                
    0x00079c2e 0x1000 + 494638
    32  osx-intel                
    0x000067bd 0x1000 + 22461
    33  osx-intel                
    0x0003f5d2 0x1000 + 255442
    34  osx-intel                
    0x00047b5e 0x1000 + 289630
    35  osx-intel                
    0x000098c8 0x1000 + 35016
    36  osx-intel                
    0x00019e46 0x1000 + 101958
    37  osx-intel                
    0x000067bd 0x1000 + 22461
    38  osx-intel                
    0x0003f5d2 0x1000 + 255442
    39  osx-intel                
    0x00079c2e 0x1000 + 494638
    40  osx-intel                
    0x000067bd 0x1000 + 22461
    41  osx-intel                
    0x0003f5d2 0x1000 + 255442
    42  osx-intel                
    0x00079c2e 0x1000 + 494638
    43  osx-intel                
    0x000067bd 0x1000 + 22461
    44  osx-intel                
    0x00008f1b 0x1000 + 32539
    45  osx-intel                
    0x0006e5a1 0x1000 + 447905
    46  osx-intel                
    0x00008ba0 0x1000 + 31648
    47  osx-intel                
    0x0000975e 0x1000 + 34654
    48  osx-intel                
    0x0000e655 0x1000 + 54869
    49  osx-intel                
    0x000067bd 0x1000 + 22461
    50  osx-intel                
    0x0003f5d2 0x1000 + 255442
    51  osx-intel                
    0x00047b5e 0x1000 + 289630
    52  osx-intel                
    0x000098c8 0x1000 + 35016
    53  osx-intel                
    0x0000ddea 0x1000 + 52714
    54  osx-intel                
    0x000067bd 0x1000 + 22461
    55  osx-intel                
    0x0003f5d2 0x1000 + 255442
    56  osx-intel                
    0x00047b5e 0x1000 + 289630
    57  osx-intel                
    0x000098c8 0x1000 + 35016
    58  osx-intel                
    0x000099d2 0x1000 + 35282
    59  tclC11c0T                
    0x00177809 Tbcload_EvalObjCmd + 511
    60  osx-intel                
    0x000067bd 0x1000 + 22461
    61  osx-intel                
    0x00008f1b 0x1000 + 32539
    62  osx-intel                
    0x0000927d 0x1000 + 33405
    63  osx-intel                
    0x0005f3d7 0x1000 + 386007
    64  osx-intel                
    0x0001679d 0x1000 + 87965
    65  osx-intel                
    0x000067bd 0x1000 + 22461
    66  osx-intel                
    0x0003f5d2 0x1000 + 255442
    67  osx-intel                
    0x00047b5e 0x1000 + 289630
    68  osx-intel                
    0x000098c8 0x1000 + 35016
    69  osx-intel                
    0x0000ddea 0x1000 + 52714
    70  osx-intel                
    0x000067bd 0x1000 + 22461
    71  osx-intel                
    0x00008f1b 0x1000 + 32539
    72  osx-intel                
    0x0000927d 0x1000 + 33405
    73  osx-intel                
    0x0005f3d7 0x1000 + 386007
    74  osx-intel                
    0x00063fe6 0x1000 + 405478
    75  osx-intel                
    0x0000353e 0x1000 + 9534
    76  osx-intel                
    0x000029a2 0x1000 + 6562
    77  osx-intel                
    0x000028bd 0x1000 + 6333
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib   
    0x98cdb90a kevent + 10
    1   libdispatch.dylib        
    0x96388e10 _dispatch_mgr_invoke + 969
    2   libdispatch.dylib        
    0x9638785f _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib   
    0x98cdb02e __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x9a900ccf _pthread_wqthread + 773
    2   libsystem_c.dylib        
    0x9a9026fe start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib   
    0x98cdb02e __workq_kernreturn + 10
    1   libsystem_c.dylib        
    0x9a900ccf _pthread_wqthread + 773
    2   libsystem_c.dylib        
    0x9a9026fe start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x20ed80bd  ecx: 0xbfffa458  edx: 0xbfffaa1c
      edi: 0x00000000  esi: 0x909b13de  ebp: 0xbfffa8a8  esp: 0xbfffa870
       ss: 0x00000023  efl: 0x00010202  eip: 0x909b13ec   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000000
    Logical CPU: 0
    Binary Images:
    0x1000 -   0x101593 +osx-intel (??? - ???) /Users/USER/Desktop/*/DAZStudio_4.0.3.47_Mac64.app/Contents/MacOS/osx-intel
      0x174000 -   0x177fff +tclC11c0T (??? - ???) /var/tmp/tclC11c0T
      0x1de000 -   0x1f0fff +[Memory Based Bundle] (??? - ???) [Memory Based Bundle]
      0x768000 -   0x7d3fc7 +tclT0bqR6 (??? - ???) /var/tmp/tclT0bqR6
      0x7e6000 -   0x7f4ffb  libSimplifiedChineseConverter.dylib (54.0.0 - compatibility 1.0.0) <D3F1CC34-55EB-3D33-A7C2-025D5C8025D0> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x1f4d5000 - 0x1f4e7fff  libTraditionalChineseConverter.dylib (54.0.0 - compatibility 1.0.0) <ADEB72F9-0048-3C87-AD9B-71AA57D523E9> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    0x1f801000 - 0x1f824fef +tclZm7E7P (??? - ???) /var/tmp/tclZm7E7P
    0x20e1f000 - 0x20f0dcdf +[Memory Based Bundle] (??? - ???) [Memory Based Bundle]
    0x8fe52000 - 0x8fe84aa7  dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
    0x900f5000 - 0x901ddfff  libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <1841196F-68B5-309F-8ED1-6714B1DFEC83> /usr/lib/libxml2.2.dylib
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    0x9093b000 - 0x9094bfff  com.apple.LangAnalysis (1.7.0 - 1.7.0) <6D6F0C9D-2EEA-3578-AF3D-E2A09BCECAF3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x9094c000 - 0x9094cfff  libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <7EFAD88C-AFBC-3D48-BE14-60B8EACC68D7> /usr/lib/system/libdnsinfo.dylib
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    0x90b49000 - 0x90b92ff7  libGLU.dylib (??? - ???) <5EE0B644-FAD6-3E3C-A380-9B0CDA0B6432> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x90c0e000 - 0x90c4bff7  libcups.2.dylib (2.9.0 - compatibility 2.0.0) <1C757924-4E54-3522-A885-99795EA10228> /usr/lib/libcups.2.dylib
    0x91304000 - 0x91706ff6  libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x91707000 - 0x91b7cff7  FaceCoreLight (1.4.7 - compatibility 1.0.0) <3E2BF587-5168-3FC5-9D8D-183A9C7C1DED> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
    0x91b7d000 - 0x91be2ff7  libvDSP.dylib (325.4.0 - compatibility 1.0.0) <4B4B32D2-4F66-3B0D-BD61-FA8429FF8507> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x91bef000 - 0x91bf9ff2  com.apple.audio.SoundManager ( - <2A089CE8-9760-3F0F-B77D-29A78940EA17> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x91c4c000 - 0x91cb4ff7  libc++.1.dylib (28.1.0 - compatibility 1.0.0) <FE3304C5-C000-3DA0-9E53-0E4CA074B73B> /usr/lib/libc++.1.dylib
    0x91cb5000 - 0x91cdaff9  libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x92a2c000 - 0x92a33ff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
    0x92a45000 - 0x92a5bffe  libxpc.dylib (77.19.0 - compatibility 1.0.0) <0585AA94-F4FD-32C1-B586-22E7184B781A> /usr/lib/system/libxpc.dylib
    0x92b71000 - 0x92b76ffd  libGFXShared.dylib (??? - ???) <1CA9B41B-2C61-38F8-ABAC-1D5511478F5C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    0x92b91000 - 0x92bd9ff7  com.apple.SystemConfiguration (1.11.3 - 1.11) <68B92FEA-F754-3E7E-B5E6-D512E26144E7> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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    0x92d18000 - 0x92e44ff9  com.apple.CFNetwork (520.4.3 - 520.4.3) <E9E315D4-CE22-3715-BED2-BB95AD5E10E8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x93525000 - 0x9352dfff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <28D5D8B5-14E8-3DA1-9085-B9BC96835ACF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x9352e000 - 0x93556ff7  libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <AB530FB2-8BD1-3328-95E8-CF449F0429CA> /usr/lib/libxslt.1.dylib
    0x93557000 - 0x93559ff7  libdyld.dylib (195.5.0 - compatibility 1.0.0) <637660EA-8D12-3B79-B644-041FEADC9C33> /usr/lib/system/libdyld.dylib
    0x9356d000 - 0x93575ff3  liblaunch.dylib (392.38.0 - compatibility 1.0.0) <D7F6E875-263A-37B5-B403-53F76710538C> /usr/lib/system/liblaunch.dylib
    0x9368c000 - 0x9379bfff  com.apple.DesktopServices (1.6.3 - 1.6.3) <18CAAA9E-7065-3FF7-ACFE-CDB60E5426A2> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x9379c000 - 0x9379cff0  com.apple.ApplicationServices (41 - 41) <BED33E1D-C95C-3654-9A3A-0CB3607F9F10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x9379d000 - 0x9382afe7  libvMisc.dylib (325.4.0 - compatibility 1.0.0) <F2A8BBA3-6431-3CED-8CD3-0953410B6F96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x9382b000 - 0x93839fff  com.apple.opengl (1.7.7 - 1.7.7) <2D362F15-5EA6-37B6-9BCB-58F2C599ACDA> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x9383a000 - 0x938c1fff  com.apple.print.framework.PrintCore (7.1 - 366.3) <EEC03CAB-7F79-3931-87FE-4DF0B767BF47> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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    0x93d84000 - 0x93d94ff7  libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib
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    0x9ce84000 - 0x9ce8fffc  com.apple.NetAuth (1.0 - 3.0) <C07853C0-AF32-3633-9CEF-2480860C12C5> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x9ce90000 - 0x9cf06fff  com.apple.Metadata (10.7.0 - 627.32) <650EE880-1488-3DC6-963B-F3D6E043FFDC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x9cf07000 - 0x9cf08fff  liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
    0xba900000 - 0xba91bffd  libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) <5635DF40-8D8E-3B8C-B075-7B3FC0F184A4> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0xbab00000 - 0xbab21ff6  libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) <17226124-8E8A-34EB-A2C4-D4A0469CF45B> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    External Modification Summary:
      Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
      Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
      Calls made by all processes on this machine:
    task_for_pid: 1124
    thread_create: 1
    thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=118.3M resident=66.7M(56%) swapped_out_or_unallocated=51.6M(44%)
    Writable regions: Total=124.8M written=25.1M(20%) resident=31.2M(25%) swapped_out=0K(0%) unallocated=93.6M(75%)
    REGION TYPE                 
    ATS (font support)            
    ATS (font support) (reserved)    
    reserved VM address space (unallocated)
    CG shared images               
    MALLOC guard page               
    Memory tag=242                  
    mapped file                  
    shared memory                   
    shared pmap                   
    TOTAL, minus reserved VM space
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f3
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (
    Bluetooth: Version 4.0.5f11, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: MATSHITADVD-R   UJ-8A8
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 3
    USB Device: DT 101 G2, 0x0930  (Toshiba Corporation), 0x6545, 0xfa130000 / 7
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

    No I didn't even read through your post, to long.
    You said that "No matter what program I try to install, as soon as the installer opens it crashes". Were you talking about the install for this/these 3D programs or ANY program? As it is worded it sounded like ANY program. That tells me there is a problem with your Mac, software or hardware.
    Now you say others install programs, which is it. Programs other then the 3D ones install or no programs install?
    Could simply be your Mac is to old to run these programs and the installer knows that. You never said what model or year Mac it is.

  • Error message when trying to install a new windows 7

    Hi I am using a pavillion dv6 2140ei.  My hard disk crashed so I bought a new one and now when I try to install windows I get a message saying "windows cannot be installed to this disk.  This computers hardware may not support bootingh to this disk.  Ensure that the disks controller is enabled in the comupeters BIOS menu.
    I was using windows 7 ultimate 32 bit, which is the same windows I am trying to install now.
    Thank you

    MAGCINA wrote:
    Hi I am using a pavillion dv6 2140ei.  My hard disk crashed so I bought a new one and now when I try to install windows I get a message saying "windows cannot be installed to this disk.  This computers hardware may not support bootingh to this disk.  Ensure that the disks controller is enabled in the comupeters BIOS menu.
    I was using windows 7 ultimate 32 bit, which is the same windows I am trying to install now.
    Thank you
    You could disable AHCI in the BIOS settings (if possible). I have also noticed that some people used a live CD of Ubuntu or any other linux live environment and in Disk Utility or the default disk managament app set the drive/partition as bootable. Fdisk should also work.
    The boot flag should be in your case(mine as well) on sda1 as the small partition for Windows.
    Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
    Testing - HP 15-p000
    HP Touchpad provided by HP
    Currently on Debian Wheeze
    *Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

  • T-500 running Windows Vista - Error trying to install Service Pack 2

    I just spent my entire Saturday trying unsuccessfully to install SP2 for Windows Vista on my T-500.  My laptop has Vista Home Premium as the OS and is fully patched with SP1.
    The message I get is "Error_not_found (0x80070490)"  when I try to install SP2
    I ran SFC /Scannow and got a message that there are corrupt components and a direction to C:\Windows\Logs\CBS that has a huge file I cannot comprehend. 
    I also ran the "System Update Readiness Tool" prior to trying to install SP2 with no apparent effect.
    I have tried various approaches to this such as running System Restore and reapplying everything  with reboots in-between.
    I confirmed no spyware and also disabled my antivirus program (NOD) during updates with no effect.  
    Has anyone else out there had a similar problem who might be able to offer advice?
    The Hoy

    Are you sure you have the proper file downloaded for your system? x86 if you are running 32bit Vista and x64 if 64bit. 
    Other than that, you might try to use Windows Update. Note that you need to install all updates, possibly including IE8 before Windows Update will offer you SP2.
    You might also try installing all updates from Windows Update and then running your stand alone SP2 installer, to see if that solves the problem.

  • I am trying to install a new printer and I am not sure which application to use?

    I am trying to install a new printer with the external CD rom drive on my MacBook Air.  When I load the disc it is not allowing the program to run as it is stating that I have the wrong application to do so.  How do I install things from the external CD Rom?

    What model printer is it?
    It is unlikely you need its installation CD-ROM at all.
    Mac 101: Printing (OS X Lion)

  • Error trying to install Win 8.1 x64 Enterprise

    Brand new iMac 27", fully loaded, 1 TB SSD, 32 GB RAM, running Mavericks 10.9.3.  Trying to install Win 8.1 x64 Enterprise (from MSDN).
    Downloaded the ISO file and license and used Boot Camp to install the files and Apple Support files to a 16 GB USB 3.0 thumbdrive.
    Used Boot Camp to repartition the 1 TB SSD to set a Windows partion of 256 GB, then the computer rebooted into Windows Setup.
    Came to the drives listing, selected the BOOTCAMP parition (Drive 0, Partition 4, 239 GB) and formated it, then clicked on NEXT.
    Thought for a while, then it came up with this error message:  "We couldn't install Windows in the location you chose.  Please check your media drive.  Here's more info about what happened:  0x80300002"
    Got some hits on Google about issues with VISTA, or with Intel processors, but, nothing specific.
    Checked USB thumb drive with Norton, no issues, CHKDSK, no issues.
    Have repeated the entire process twice, including restoring the patition and recreating it, and rebuilding the USB Thumbdrive.
    Any ideas on what to do?

    More sadness.  I finally started getting the BSOD as soon as Windows booted, and, I could not restart or shutdown the computer...had to power off.  That, after a few times, corrupted my BootCamp partition.  I messed around with trying to fix, but, no joy.
    Redid the partition, checked all drives for errors (fixed permissions on the Mac HD...LOT of errors), and created a new partition.
    Used USB 2.0 (VERY SLOW) thumbdrive and had all external drives removed, and installed Win 8.1 Pro, not Enterprise this time.
    Got it back up, patched it, configured it, put Norton 360 on it (have on all my computers and iOS devices) shut down, and hooked up the external drives.  Booted up and...got the BSOD.
    This time I had Windows Debugger loaded, and after the BSOD could reboot, go back intoWindows, and Debug.
    Culprit seems to be Norton--in particular a Norton Storage driver.  Will be contacting vendor to fix.
    Here's dump:
    Probably caused by : SYMDS64.SYS ( SYMDS64+71be6 )
    Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    Loading Dump File [C:\Dump\MEMORY.DMP]
    Kernel Bitmap Dump File: Only kernel address space is available
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    Machine Name:
    Kernel base = 0xfffff802`0f87e000 PsLoadedModuleList = 0xfffff802`0fb482d0
    Debug session time: Tue Jun 17 00:48:52.131 2014 (UTC - 6:00)
    System Uptime: 0 days 0:03:09.864
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck 139, {3, ffffd0002852d3e0, ffffd0002852d338, 0}
    *** ERROR: Module load completed but symbols could not be loaded for SYMDS64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMEFA64.SYS
    Probably caused by : SYMDS64.SYS ( SYMDS64+71be6 )
    Followup: MachineOwner
    6: kd> !analyze -v
    *                        Bugcheck Analysis                                    *
    A kernel component has corrupted a critical data structure.  The corruption
    could potentially allow a malicious user to gain control of this machine.
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd0002852d3e0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd0002852d338, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    Debugging Details:
    TRAP_FRAME:  ffffd0002852d3e0 -- (.trap 0xffffd0002852d3e0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=ffffe00059c129f0 rbx=0000000000000000 rcx=0000000000000003
    rdx=ffffe0005718d2a0 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8020f9e8cdb rsp=ffffd0002852d570 rbp=0000000000000000
    r8=0000000000005aa0  r9=00000000000007ff r10=ffffd00066cc8000
    r11=ffffe00059963040 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na pe cy
    nt! ?? ::FNODOBFM::`string'+0x682b:
    fffff802`0f9e8cdb cd29            int     29h
    Resetting default scope
    EXCEPTION_RECORD:  ffffd0002852d338 -- (.exr 0xffffd0002852d338)
    ExceptionAddress: fffff8020f9e8cdb (nt! ?? ::FNODOBFM::`string'+0x000000000000682b)
       ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
      ExceptionFlags: 00000001
    NumberParameters: 1
       Parameter[0]: 0000000000000003
    BUGCHECK_STR:  0x139
    PROCESS_NAME:  System
    ERROR_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - The system detected an overrun of a stack-based buffer in this application. This overrun could potentially allow a malicious user to gain control of this application.
    EXCEPTION_PARAMETER1:  0000000000000003
    ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
    LAST_CONTROL_TRANSFER:  from fffff8020f9ddae9 to fffff8020f9d1fa0
    ffffd000`2852d0b8 fffff802`0f9ddae9 : 00000000`00000139 00000000`00000003 ffffd000`2852d3e0 ffffd000`2852d338 : nt!KeBugCheckEx
    ffffd000`2852d0c0 fffff802`0f9dde10 : ffffe000`59c8cc40 00000000`00000000 ffffe000`54b71040 fffff800`1d6d40b6 : nt!KiBugCheckDispatch+0x69
    ffffd000`2852d200 fffff802`0f9dd034 : 00000000`00000000 00000000`00000000 ffff6d2d`50094127 fffff802`0f81458f : nt!KiFastFailDispatch+0xd0
    ffffd000`2852d3e0 fffff802`0f9e8cdb : ffffc000`061df4e0 ffffc000`061df4e0 ffffc000`061dfbf8 00000000`00000000 : nt!KiRaiseSecurityCheckFailure+0xf4
    ffffd000`2852d570 fffff800`1d7a0be6 : ffffe000`59e10120 fffff800`1d794388 ffffe000`54dfe9c8 fffff800`1d735f7c : nt! ?? ::FNODOBFM::`string'+0x682b
    ffffd000`2852d5a0 fffff800`1d7a54e2 : ffffc000`061df4e0 ffffc000`061dfbf8 ffffc000`061df550 fffff800`1d7367ea : SYMDS64+0x71be6
    ffffd000`2852d5d0 fffff800`1d737f20 : ffffc000`061df378 ffffc000`061dfbf8 00000000`00000000 ffffc000`05a9bf18 : SYMDS64+0x764e2
    ffffd000`2852d620 fffff800`1d73e171 : ffffc000`051e6a88 ffffc000`05a9bf18 ffffc000`05a9bf18 ffffe000`5988cb00 : SYMDS64+0x8f20
    ffffd000`2852d650 fffff800`1d782027 : ffffc000`061ea018 00000000`00000000 ffffe000`58409008 fffff800`1d794388 : SYMDS64+0xf171
    ffffd000`2852d680 fffff800`1d79af21 : ffffc000`061ea018 ffffd000`2852d8c9 ffffe000`58409008 00000000`10000004 : SYMDS64+0x53027
    ffffd000`2852d6c0 fffff800`1d9a3bb3 : ffffe000`58409078 fffff800`1d98b3e8 ffffe000`58409008 ffffd000`2852d8c9 : SYMDS64+0x6bf21
    ffffd000`2852d6f0 fffff800`1d9a91fa : ffffe000`5840a1a8 ffffe000`58409008 00000000`00000000 ffffe000`00000000 : SYMEFA64+0xe9bb3
    ffffd000`2852d720 fffff800`1d9ae015 : 00000000`00000000 00000000`00000000 ffffd000`2852d8c9 ffffe000`58a10e60 : SYMEFA64+0xef1fa
    ffffd000`2852d760 fffff800`1d9adf4c : 00000000`01820201 ffffe000`58a10e60 ffffe000`58a10e60 ffffe000`58a10be0 : SYMEFA64+0xf4015
    ffffd000`2852d790 fffff800`1d9b294c : ffffe000`59e0a150 ffffe000`58a10e60 ffffe000`5988ca80 ffffe000`58a10e60 : SYMEFA64+0xf3f4c
    ffffd000`2852d7c0 fffff800`1d9a2435 : ffffd000`2852d8a0 ffffe000`599a4010 ffffd000`00000000 ffffe000`59e0a010 : SYMEFA64+0xf894c
    ffffd000`2852d7f0 fffff800`1d6d528a : 00000000`00000000 ffffe000`59e0a070 ffffe000`5604e300 ffffe000`58a10e60 : SYMEFA64+0xe8435
    ffffd000`2852d820 fffff800`1d71bf76 : ffffd000`2852d960 00000000`00000000 ffffe000`5604f900 ffffe000`571dab10 : fltmgr!FltpPerformPreCallbacks+0x31a
    ffffd000`2852d930 fffff800`1d6d413a : ffffe000`57170dd0 ffffe000`571dabd0 ffffe000`59cf18c0 fffff802`0fd411a7 : fltmgr!FltpProcessShutdownRequest+0x122
    ffffd000`2852d9b0 fffff802`0fbf7518 : ffffe000`57170dd0 00000000`00000001 ffffe000`571dabd0 fffff802`0fb54a90 : fltmgr!FltpDispatch+0x13a
    ffffd000`2852da10 fffff802`0fbf7273 : 00000000`00000001 00000000`00000000 00000000`00000001 00000000`00000000 : nt!IopShutdownBaseFileSystems+0xb8
    ffffd000`2852da90 fffff802`0fbfb722 : fffff802`0fbfb4b0 00000000`00000000 ffffe000`59963040 ffffe000`59963040 : nt!IoShutdownSystem+0x127
    ffffd000`2852db10 fffff802`0f8d1adb : fffff802`0fbfb4b0 ffffd000`2852dbd0 00000000`00000000 ffffe000`59963040 : nt!PopGracefulShutdown+0x272
    ffffd000`2852db50 fffff802`0f94d794 : ffffe000`59965800 ffffe000`59963040 ffffe000`59963040 ffffe000`54b71040 : nt!ExpWorkerThread+0x293
    ffffd000`2852dc00 fffff802`0f9d85c6 : ffffd000`66c40180 ffffe000`59963040 ffffe000`59965800 00000000`00000000 : nt!PspSystemThreadStartup+0x58
    ffffd000`2852dc60 00000000`00000000 : ffffd000`2852e000 ffffd000`28528000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
    fffff800`1d7a0be6 33d2            xor     edx,edx
    SYMBOL_NAME:  SYMDS64+71be6
    FOLLOWUP_NAME:  MachineOwner
    FAILURE_BUCKET_ID:  0x139_3_SYMDS64+71be6
    BUCKET_ID:  0x139_3_SYMDS64+71be6
    FAILURE_ID_HASH_STRING:  km:0x139_3_symds64+71be6
    FAILURE_ID_HASH:  {bf9be68b-5f04-08d4-3152-3d420dc362f6}
    Followup: MachineOwner

  • HT201456 I have tried to install Windows 8.1 64 on my new Mac Book Pro from a full install disc.

    I have tried to install Windows 8.1 64 on my new Mac Book Pro from a full install disc. When I get the the choice of partitions to install Windows 8.1 on the Windows installer says that the Bootcamp partition is not valid.
    Has anyone encountered the same issue?

    BCA creates the partition as FAT, which the installer needs to format.
    Please see https://help.apple.com/bootcamp/mac/5.0/help/#/bcmp173b3bf2 for reference. Where does it break in your case?

  • Can't read or write some files, internet is failing, youtube won't load, software I tried to install was in Slovenian, not dutch or english like in my systempreferences settings, pictures and files won't preview with spacebar, etc. Malware?

    iMac 10.8.5
    3,4 GHz Intel Core i7
    32 GB 1600 MHz DDR3
    Can't read or write some files, internet is failing, youtube won't load, security software I tried to install was in Slovenian, not dutch or english like in my systempreferences settings, pictures and files won't preview with spacebar and are randomly corrupted, when I entered something in the Youtube searchbar (when it was still working) it send me to a site with sexadds.
    I tried restart my iMac and when I was logged back in, my dock preferences were reset.
    Also tried to download some security software to check my Mac for malware, but when I did, I tried several, I got a notification that said something like 'dumpfiles (don't know if this is the right translation...) damaged'.
    I'm taking screenshots from all the weird notifications I get and even three quarters off the screenshots I took in the last three hours are already unreadable.
    It started this morning when I tried opening a Premiere Pro file on which I worked the night before.
    When I tried opening it, it said the file was damaged and could not be openend.
    I tried opening it with AE or importing the file in a new project but nothing helped.
    When I tried looking for autosaves, this is the really weird part, there were none.
    Even though there are autosaves from my other projects, this one was completely gone.
    It looked like the day before never happened on my computer.
    Also when I openend Premiere all the recent projects had been wiped.
    So at first I thought it was a Premiere Pro failure.
    But than, later on the day, I tried loading some RAW files from my compact flash card.
    This is where I would get an error (error -36) which said some data cannot be read or written.
    I tried importing the files with a view different technics, from dragging to importing via Lightroom and I succeeded with Image Browser.
    But when I tried moving the files to an other folder the same error occurred.
    While dealing with this issue I wanted to put on some soothing music on youtube.
    This is when the next weird thing occurred: youtube wasn't completely loading in Chrome. I refreshed a view times, checked the internet connection and still no difference.
    When I tried in Safari it did work but when I clicked enter on the searchbar in Youtube, a page with sexadds appeared (I didn't install AdBlock in Safari...).
    I read about this 'phishing' where you are redirected to a site were a possible malware installment can take place...
    I don't know if it's connected to any of the problems I've been having but I just never experienced this on a mac, I have been a Mac user for 10 years now.
    On top of it all, internet started working worse and worse and now it's not even working at all. I had to fill in the password over and over, normally it remembers.
    Just like my system preferences, all the preferences I had with Chrome where also reset.
    Also somewhere in between I got this notification: Mac OS X must restore library to run programs. Type your password to allow.
    To me this is all very weird and suspicious. I have clearly no idea what's going on. Could this be another sort of trojan horse or malware?
    Some background info which could be helpful for solving this mystery:
    two months ago the one year old Fusion Drive in my iMac just broke out of nowhere.
    I got it replaced by a qualified apple repair store.
    When I got my computer back, all the files where gone.
    I got on the internet without AdBlock installed yet.
    A game or whatever it was, can't clearly remember, got installed by accident.
    I deleted it immediately.
    Only two weeks later, I couldn't log in to my account. It didn't recognize my password and username. 
    So I brought my mac back to the store.
    Here the repair guy said it was a minor thing and he just needed to reconnect my account. He also mentioned he found a downloaded game name Sparta and it probably had something to do with the error.
    I asked him; could it be a virus? He replied no way.
    I don't know why I couldn't be a virus, just because it's a mac doesn't mean it cannot be done.
    So today I tried installing anti virus software (such as avast- was in a weird language looked like slovenian, clamxav - was in slovenian) but I couldn't install them.
    PLEASE help me! I don't know what to do anymore, I work fulltime and I need my computer, I have no time to bring it in for repair, are there other perhaps easier ways?
    Could this be the work of a virus or a malware? Or is it a disk permissions issue?

    It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
    First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
    If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
    As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
    (Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

  • I tried to update itunes it corrupted the previous version, I'm trying to install new copy get this message "service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privleges to start system services." Help!

    Not sure what to do.  I've tried a system restore on my computer after the update in hopes of undoing the problem, that didn't work.  I've tried to install, the new version of itunes for over two days now and I get to the point where it says "starting services" and it almost get's done and then it gives me that message " Service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privledges to start system services."  Then it gives me three options to click on "abort", "retry" or "ignore".  I've tried to retry over and over and it does no good, I just get the same message.  I've tried ignore and the one time it did finish installing itunes, it didn't work, I got error messages telling me that it failed to download properly and I needed to delete the program and download it again.  I thought maybe it had something to do with my ipod not being pluged into the computer so I pluged that it and it's still giving me the same message.  I just don't know what to do.  I'm very frustrated and I would really appreciate it if someone could help me.  I'm completely out of ideas.

    See Troubleshooting issues with iTunes for Windows updates.

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