I am trying to install the cs5 upgrade on my new laptop, however, I cannot locate my cs4 program to install first. Am I out of luck?
I am trying to install the cs5 upgrade on my new laptop, however, I cannot locate my cs4 program to install first. Am I out of luck?
You do not need the older version installed in order to install the upgrade version, but you do need the serial number from CS4 to prove that you qualify for using CS5. During the activation process for CS5, after you successfully enter the CS5 serial number you will be asked to select the qualifying version (CS4) from a list and to enter its serial number.
If you registered CS4 when you originally installed it then you might be able to find the serial number available in your Adobe account online in the Products section.
Find your serial number quickly
Similar Messages
-
How do I transfer photoshop from one computer to another? I have CS5. Since CS5 was an upgrade I installed CS4 first, but now I cannot figure out how to install the CS5 upgrade. Any advice?
karen2179 wrote:
If you are able to use adobe products on two computer do I really need to deactivate or uninstall CS4?
No, but it may help the chances of a successful installation.
karen2179 wrote:
Just as an aside - I have been getting messages on here from Adobe Admin saying that CS5 cannot be reinstalled because everything is now in the cloud and that for $350 I can buy CS6 to install on my new computer. What? Am I getting spammed on Adobe's site here?
Where did you see that? -
I tried to download the latest upgrade and I got a message telling me "The application or DLL ProgramFiles/CommonFiles/Apple/Applie Application Support\ApplePushService.dll is not a valid Windows image. Please check this against your installation diskette." and then below that another message "iTunes was no installed correctly. Please reinstall iTunes. Error 7 (Windows error 193). I tried reinstalling and it still will not work.
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever -
Did I misunderstand the CS5 upgrade path.
I have CS3 Design Premium. Trying to install the CS5 upgrade ,( just Photoshop). But "a qualifying product cannot be found". 10.6.4
If you have the suite, you MUST upgrade the WHOLE SUITE. You cannot upgrade from the suite to a single application.
Contact Adobe customer service for instructions on how to ask for a refund, which you can do during the first 30 days. -
So I have a question for this: I folowed this procedure, but when I'm trying to import the IOS from IMovies in my laptop I receive a message that states that the IMovie version installed doen't supports IOS files, although I have the last version installed with all the updates... Any ideas, thoughts?
ThanksI also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul -
I'm installing PS CS5 Exteneded on my new laptop. I get an error saying the serial number is not valid for this product. Help!
If you purchased it from Adobe, it is registered and that would prove ownership as well as the emaill they sent with the serial number.
https://www.adobe.com/account/my-products-services.html#MyProductsHeader
Sign in with the email and password that you bought it under.
Click on the triangle next to your product and you will see the serial number assigned to you.
You have a valid record and proof of ownership. Try again.
Gene -
I have an ipod touch. I am trying to download the newest upgrade and when I do I get the same message that to do so will mean all my old inof (songs, games, apps) will be erased!? Anyone else experience this problem?
If all the synced media (such as app and music) or in your iTunes library, and if you have a backup. Go to iTunes>Preferences>Devices and check, the restore the iPod from that backup. The restore will also update the iPod.
See the following for making a backup and make one if necessary.
iOS: How to back up
mahuetter wrote:
This same thing is happening to me but i am trying to download the update on the computer i normally sync with. What should I do? -
I tried to download the latest upgrade to iOS8 on my iPad. Message said that I did not have enough space. I bought 20 G more storage and it still will not download. How do I download iOS8. I am now running iOS 7.1.2.
You delete content from the iPad and/or update it from iTunes on a computer.
iCloud space is separate from that on the device.
(114762) -
How can I download Adobe CS5 upgrade on a new computer.
I just bought a new computer and am trying to download Adobe CS5 upgrade. When installing it says I do not have a qualifying adobe product. I have a student version of Adobe CS2 premium which the installer also does not recognize the serial number.....pay all this money and can't even use it....
You are allowed on two activated copies. If you already have reached this limit you will need to deactivate one and then try it. If you old computer crashed it is still considered activated. If so you need to call customer service tomorrow and explain and they can reactivate.
Hope this helps get you up and running. -
I currently use photoshop elements 10 on my laptop and my laptop crashed. I need to install the existing software on my new laptop. please help!
Yes you can directly use the upgrade version.
You can visit this page Photoshop Elements (PSE) knowledge base. for further assistance.
Regards
Kishan -
trying to download CS5 extended on a new laptop with no disk drive. Do not have my old activation serial number to do it online...any help much appreciated.
you need your serial number to activate.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I bought a CS6 disk a few years ago and I am trying to reinstall it onto my new laptop, however it is saying that I have to renew my subscription when I attempt to open up the program. Someone please help!
Have you had or do you have Creative Cloud software installed on the new machine?
-
the iPad is totally new to me. I can't seem to do anything with my Apple ID. As the title says, I am trying to download the Facebook app to my new iPad and I keep getting an error. It tells me to sign in using my existing Apple ID, which I enter, then when I put in the password I get ConnectionManager::invoke::Failed to find service connection url. Cancel or Retry. I have no idea what I'm doing wrong. Any help would be greatly appreciated.
I'd also love to know how to get rid of the old owner's name, which was Mike - I'm AnnWow, I found a solution in another thread:
I had exact same error.....
Rebooting - Failed
Logging in to iTunes - Failed
Logging into itunes Store - Failed
Logging into iTunes Genius - SUCCESS I woulnd't have thought it would make a difference but it does Then just log into the 'other' services with iTunes.
Good luck!
I still need to know how to change the name to Ann, though, Mike keeps popping up - and yes, I have changed it under Settings..... -
I just deactivated adobe acrobat 8.0 standard version from an old laptop in order to install it on my new laptop, however when i enter the license number, it tells me it is invalid
Error "The serial number is not valid for this product" | Creative Suite
-
I am trying to sync my music library to my new iPhone 5C and cannot seem to get the music to sync. It is in the library but isn't going over to my phone.
I must be doing something wrong during the sync (something checked when it should not bet, etc) Need some help. Thanks!!Manually manage music is NOT checked. I backed up all my phone information from my old 3GS phone to my computer, then connected my new phone to sync. Everything else seems ok but music won't transfer. It is set to automatically sync when connected.
Maybe you are looking for
-
Is there an app to find duplicate photos on my ipad2 ios 7.04
I have many photos stored on my ipad and probably through sheer incompetence have managed to produce an awful lot of duplicates. There seem to be several apps to identify such duplicates so that they may be deleted easily but I can only find apps des
-
Printout a pdf file in a specific printer.
Hi experts, I am facing the following problem: I have a PDF file that i want to print without using a user interface to do it. I created a database table where I store the name of the PDF file that I need to print, the type is BDS_FILENA. Now at a ce
-
Manually delete Transport system - Sandbox system
Hi All I am have a problem with our transport system on or sandbox system and basically what I want to do it get rid of it and set it up locally. As our system is a copy of our PRD it still has all the old config, what I would like to do is remove it
-
So I'm purchasing Windows 7 64-Bit OEM version. I had a pervious thread, but it was getting lost and off topic so I am starting over. I hate to be a pain. Just please answer yes, or no. Can I run the OEM version of Windows 7 64-Bit on BootCamp 4.0 on
-
Post Author: Laxman CA Forum: JAVA Hi i am using Crystal Reports Release 2 JRC and i am changing the database name dynamically...It shows fine when the reports have no parameters...But fails to load values from the database when there are disc