I am trying to install the new version of iTunes, but I can't remove the old version?

I have been trying for quite a while to intsall the new version (11) of iTunes onto my computer. But it keeps telling me that it can't remove the old version. Please help.

Hello, Hannah.
I would recommend uninstalling iTunes and all of it's components in the specified order of the first article. As you are receiving errors regarding the uninstall, see the steps in the second article below.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Regards,
Jason H.

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